2005 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT HE HAD HEARD A NOISE COMING FROM THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER'S SIDE TIE ROD AND BALL JOINT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE AUTHORIZED DEALER ALSO STATED THAT THE DRIVER'S SIDE TIE ROD AND BALL JOINT WAS LOOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR MONTHS AND THE DEALER COULD NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY BECAUSE THE MANUFACTURER STILL HAD NOT MADE THE PARTS AVAILABLE FOR RECALL REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER JANUARY OF 2013 AND FOLLOWED UP WITH HIS DEALERSHIP FOR A REPAIR DATE ON A WEEKLY BASIS; HOWEVER, THE DEALER STATED THE CONTACT WAS NUMBER TEN ON THE WAITING LIST AND DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND WAS CONCERNED ABOUT HER SAFETY SINCE THE PARTS WERE NOT AVAILABLE TO SERVICE THE DEFECT. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM, WHO WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT MENTIONED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE SHE RECEIVED BOTH OF THE NOTICES AND THE PARTS STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 75,000.

2005 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP IN COMPLETING RECALL NOTICE. *SMD THE CONSUMER STATED HE CALLED THE DEALER 4 TIMES AND WAS PUT ON HOLD. THE 5TH TIME, HE WAS TRANSFERRED TO THE SERVICE MANAGER'S VOICE MAIL, WHERE HE LEFT HIS NAME AND NUMBER. NO ONE RETURNED HIS CALL.

TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHEN I TURN ON MY WINDSHIELD WIPERS TO ANY INTERMITTENT POSITION, THEY WILL WORK PROPERLY FOR 5-10 CYCLES THEN WILL CYCLE 4-5 TIMES IN A ROW WITHOUT ANY DELAY BETWEEN CYCLES. ON A FEW OCCASIONS THE WIPERS HAVE STOPPED IN THE MIDDLE OF THE WINDSHIELD AND REMAIN THEIR UNTIL I AM ABLE TO TURN THEM OFF AND MOVE THE CONTROL SWITCH TO THE OFF/FAST POSITION SEVERAL TIMES. VERY UNSAFE IN WINTER IN WASHINGTON. *TR

TL- THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT STATED THAT HE HAD HIS VEHICLE REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER AFTER THE REPAIR WAS MADE SWAPPED OUT THE STEERING LINKAGES THAT REVERTED THE VEHICLE TO THE PREVIOUS SAFETY ISSUE DESCRIBED IN NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) THAT ORIGINALLY THE CONTACT DID NOT HAVE UNTIL THE RECALL WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE DEALER STATED THEY HAD TO SWAP OUT THE STEERING LINKAGING TO COMPLY WITH SAFETY RECALL:13V528000 AND THE ENTIRE LINKAGE WOULD NEED TO BE REVERTED BACK TO THE ORIGINAL DEFECTIVE PART. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000 MILES. AZ *TR

ANY TIME I WOULD HIT UNEVEN PAVEMENT (BRIDGE APPROACH, POTHOLE, DIP IN ROAD, EDGE OF SHOULDER) MY TRUCK WOULD GO INTO A VIOLENT AND UNCONTROLLABLE SHAKING. THIS OCCURRED ON A REGULAR BASIS. EACH TIME, I WOULD NOT BE ABLE TO REGAIN CONTROL UNTIL THE SPEED OF THE VEHICLE SLOWED TO APPROX. 15 OR 20 MPH. IF ON A STRAIGHT STRETCH OF ROAD, IT WOULD HOLD STRAIGHT UNTIL I REGAINED CONTROL. IF IN A CURVE, THE TRUCK WOULD EITHER CROSS OVER OR RUN OFF THE ROAD. WHEN DESCRIBING THE SYMPTOMS TO MULTIPLE DODGE DEALERS, THEY REFERRED TO THE ISSUE AS THE "DODGE DEATH WOBBLE". I HAVE RECEIVED TWO NOTICES FROM DODGE/CHRYSLER REGARDING RECALLS. ON THE FIRST RECALL, UPON INSPECTION, I WAS TOLD THAT MY TRUCK DID NOT QUALIFY. BY THE TIME THE SECOND RECALL WAS RELEASED, I HAD ALREADY REPLACED ALL OF MY STEERING LINKAGE TO A NEW CHRYSLER/MOPAR DESIGN. THIS UPGRADE WAS COMPLETED BECAUSE DODGE NO LONGER OFFERED PARTS FOR THE 2003-2008 MODELS AND THE ONLY FACTORY SUPPORT PARTS OPTION WAS TO PUT 2009 STEERING LINKAGE ON AN OLDER TRUCK. PER THE RECALL NOTICE, I SUBMITTED MY SERVICE RECORDS AND CHARGES TO CHRYSLER FOR REIMBURSEMENT. MY TOTAL COST TO REPLACE MY STEERING LINKAGE WAS APPROXIMATELY $715. THE UPGRADED STEERING LINKAGE HAS PREVENTED LOSS OF CONTROL FROM OCCURRING AGAIN. I WAS CONTACTED BY PHONE AND ADVISED THAT MY VEHICLE WAS NOT REPAIRED WITH MOPAR PARTS AND I NEEDED TO SUBMIT ADDITIONAL SERVICE RECORDS. WHEN I CHALLENGED THIS FEEDBACK AND ASKED TO SPEAK WITH A MEMBER OF MANAGEMENT, I WAS PLACED ON HOLD WHEN THE REPRESENTATIVE THEN RETURNED TO ADVISE THAT MY TRUCK DID NOT QUALIFY FOR THE RECALL BECAUSE IT WAS NOT ORIGINALLY BUILT WITH THE DEFECTIVE PARTS. I AGAIN ASKED TO SPEAK WITH A MEMBER OF MANAGEMENT AND WAS TOLD I COULD NOT DO SO. I WAS TOLD THAT I WOULD BE PLACED ON A REQUEST LIST AND SHOULD EXPECT TO HEAR BACK FROM SOMEONE WITHIN 24 HOURS. *TR