2009 DODGE RAM 2500 Complaints

2009 DODGE RAM. CONSUMER WRITES IN REGARDS TO RECALL L16. CONCERNING FRACTURE ON THE LEFT TIE ROD END *TGW THE CONSUMER STATED THE SERVICE DEPT INFORMED HIM, IN ORDER TO CHECK FOR A FRACTURE, IT WOULD NEED TO BE DONE WITH AN ULTRASONIC DETECTOR AND A TRANSDUCER OR SOME TYPE OF DYE. THE CONSUMER STATED IN HIS OPINION, THE RECALL HAS NOT BEEN RESOLVED. *JB

DRIVERS SIDE (SHORT) TIE ROD END FRACTURED WHILE PLOWING 1" SNOW IN PARKING LOT. GOING STRAIGHT FORWARD, HEARD A CLUNK, THEN LOST CONTROL OF VEHICLE AND STOPPED WITH PLOW IN SNOW PILE. IN HINDSIGHT, THIS IS A VERY SCARY FAILURE AND IT IS DIFFICULT TO IMAGINE A BETTER OUTCOME. DEALER FIXED AS A WARRANTY CLAIM AND CLAIMS THAT THE TRUCK IS NOT PART OF YOUR INVESTIGATION/RECALL FOR A VERY SIMILAR FAILURE, MAKING ME WONDER IF THERE IS A BROADER PROBLEM HERE. I TRIED TO GET THE BROKEN PART, BUT THE DEALER WOULD NOT PROVIDE IT. NO INJURIES OR DAMAGE, BUT EXTREMELY INCONVENIENT REPAIR THAT COST ME TIME, MONEY AND EFFORT TO HAND SHOVEL. PLUS MY WIFE'S TIME OFF WORK. BEST WISHES, HOPE THIS HELPS MAKE A SAFER VEHICLE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BECAME UNCONTROLLABLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE TECHNICIAN STATED THAT THE FRONT DRIVERS SIDE OUTER TIE ROD END WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE STOPPED, EXHAUST FUMES BEGAN TO EMIT THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. VARIOUS REPAIRS WERE PERFORMED ON THE EXHAUST SYSTEM AND EGR GASKET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND ENGINE WAS TURNED OFF, HE HEARD A LOUD NOISE COMING FROM THE FRONT END ON THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIE ROD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. IN ADDITION, A FRONT END ALIGNMENT WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THERE WERE NO RECALLS RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,613.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THE VEHICLE WOULD SHAKE WHENEVER DRIVING OVER A BUMP AT APPROXIMATELY 60 MPH OR MORE. THE VEHICLE WOULD BECOME VERY DIFFICULT TO CONTROL DURING THE FAILURES, SO THE CONTACT WOULD HAVE TO DECELERATE TO APPROXIMATELY 30 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN, AS WELL AS THE UPPER AND LOWER BALL JOINTS WERE REPLACED. THE DEALER STATED THAT THEY WERE NOT SURE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 45,000.

THE COMPLAINT HAS TO DO WITH THE COMPLETE FAILURE OF THE DRIVER SIDE TIE ROD ASSEMBLY. THE STUD COMPLETELY SHEARED FROM THE END OF THE TIE ROD ASSEMBLY. THE DRIVER SIDE TIE-ROD FAILURE OCCURRED ON THE MORNING OF APRIL 26,2011. THIS FAILURE HAPPENED WITH ALMOST NO WARNING. THE STEERING BECAME LOOSE FOR A SECOND OR TWO AND THEN THE FRONT OF THE TRUCK SHOOK VIOLENTLY FOR JUST AN INSTANT AND THEN THE TIE-ROD FAILURE OCCURRED WITH TOTAL LOSS OF STEERING RESULTING IN BOTH FRONT WHEELS POINTING INWARD TO THEIR FULL EXTENT. AT THIS POINT I WAS TRAVELING BETWEEN 20-25 MPH. THE TRUCK THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND STOPPED AT THE CURB. I WOULD ALSO LIKE TO POINT OUT THAT NOTHING WAS STRUCK BY MY VEHICLE TO CAUSE THIS FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4 SWB. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE REMEDY WAS APPLIED BUT DID NOT CORRECT THE FAILURE AS THE FAILURE RECURRED WITHIN SIX MONTHS. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO OFFERED TO FILE A COMPLAINT AND STATED THEY WOULD BE CALLING HIM BACK WITH ADDITIONAL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 15,000 AND THE CURRENT MILEAGE WAS 25,490.

MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BOLT STUD ON THE TIE ROD FRACTURED CAUSING A LOSS OF STEERING CAPABILITIES. THE VEHICLE WAS TOWED TO THE DEALER WHO VERIFIED THAT THE BOLT JOINT HAD FRACTURED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,068 AND CURRENT MILEAGE WAS 22,468.