2011 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED . THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/5/2014. UPDATED 06/16/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14*LJ UPDATED 05/27/2014 *JS

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL. CONSUMER WAS TOLD THAT DEALERSHIP WOULD NOT COMPLETE RECALL AND THAT THE RECALL WAS SUSPENDED. *SMD THE CONSUMER WAS ALSO INFORMED THE PROBLEM ONLY EXISTED WHEN BACKING UP THE TRUCK WITH A TRAILER. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY AND THOSE AROUND HIM WHILE ON THE ROADWAY BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE TIE ROD BALL STUD RECALL COMPLETION PROBLEMS. *SMD WHEN THE CONSUMER ARRIVED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY SENDING ONE PART PER WEEK, AND HE WAS ADDED TO A WAITING LIST. *JB

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE COMPLETION PROBLEMS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS INFORMED, THE PART FOR THE RECALL, WAS ON BACKORDER. *JB

JANUARY 21, 2014- RECEIVED RECALL NOTICE N49. (LEFT TIE ROD BALL STUD FAILURE). CONTACTED A LOCAL TEXAS DODGE DEALER AND WAS PLACED ON THE APPOINTMENT LIST, PARTS ORDERED. DEALER SAID THAT I WOULD BE CONTACTED WHEN THE PART ARRIVED. (SEEN THE RECALL NOTICE UPDATES THAT STATED IT WOULD BE APRIL BEFORE PARTS WERE AVAILABLE). 03/22/14 - WAS BACKING OUT OF PARKING SPOT AND LEFT TIE ROD BALL STUD BUSTED, TIRE TWISTED SIDEWAYS. THE SCARY PART- JUST 45-50 MILES EARLIER, SAME TANK OF GAS, I HAD BEEN PULLING MY FIFTH WHEEL TRAILER DOWN THE HIGHWAY IN TEXAS. I AM SHAKING THINKING ABOUT WHAT COULD HAVE HAPPENED ON THE THRUWAY IF IT HAD BUSTED JUST A FEW MILES EARLIER OR IF I HAD A FEW MILES FURTHER TO DRIVE! *TR

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT STATED THE WAIT FOR THE DEALER TO PERFORM THE REPAIR HAD EXCEEDED A REASONABLE TIMEFRAME. THE DEALER ADVISED THAT THEY ARE ALLOWED TWO REPAIR KITS PER WEEK.THE CONTACT'S VEHICLE WAS NUMBER FOUR ON THE WAITING LIST AND WOULD BE REPAIRED IN APPROXIMATELY FOUR MONTHS. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

IT APPEARS THE COMPLAINT IS THE SAME AS MANY. HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF AND FROM THE BEGIN AND HAVE BEEN TOLD BY THREE DEALERS THE SAME ANSWER! CHRYSLER WON'T SEND US THE PARTS PARTS. SO I HAVE BEEN ON THE LIST SINCE JANUARY 6TH. DOES SOMEONE HAVE TO HAVE AN INJURY LIKE WITH TOYOTA OR GM BEFORE THE PROBLEM CAN GET FIXED. DISGUSTED WITH CHRYSLER TO SAY THE LEAST AS ARE THE DEALERS!!! *TR

I GOT THE RECALL WHILE IN OR WHILE BEING A CARETAKER FOR 6 MONTHS. I CALLED ALL THE LOCAL DEALERS AND WAS TOLD THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM. I FINALLY TALKED TO DENNIS DILLION DODGE IN CALDWELL, ID AND THEY ORDERED THE PART. I AM LEAVING TO GO BACK TO ALASKA NEXT MONTH AND THEY STILL DO NOT HAVE THE PART. I REALLY DO NOT WANT TO GO BACK WITHOUT IT BEING FIXED AS I AM PULLING A 5TH WHEEL TRAILER. *TR