2012 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST TO HAVE THE VEHICLE REPAIRED. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 REGARDING OUR DODGE 2500. WE BEGIN THE PROCESS TO HAVE IT REPAIRED IN JANUARY WITH OUR LOCAL DEALER. IN APRIL WE FINALLY GOT IN TO HAVE IT INSPECTED. WE DO HAVE THE FAULTY LEFT TIE ROD BALL STUD THAT NEEDS REPLACING. OUR LOCAL LINWOOD CHRYSLER DEALER TELLS US, IN SEVERAL ATTEMPTS TO HAVE THE WORK DONE, THAT THEY HAVE ONLY RECEIVED 2 PARTS FROM CHRYSLER. WHEN WE CONTACTED THE 2ND DEALER THEY TOLD US A SIMILAR SITUATION. WE HAVE WENT FROM # 7 ON THE LIST, TO # 31, AND NOW ARE # 41. WHEN WE CONTACTED CHRYSLER WE WERE TOLD THAT 5-6 OF THESE REPAIR PARTS ARE SHIPPED WEEKLY TO EACH DEALERSHIP WITH WAITING LIST. WE HAVE FOUND THAT CHRYSLER IS SHIPPING ONE PART EVERY 21 DAYS TO SOME DEALERSHIPS, SOMETIMES. THEY REPEAT THE SAME "FAIR DISTRIBUTION" LINE TO US, THE CUSTOMER, AND I HAVE NO IDEA WHAT THEY ARE TELLING THEIR DEALERS. WE HAVE NOT DROVE THIS EXPENSIVE, FAULTY TRUCK FOR 8 MONTHS BECAUSE OF THIS SAFETY ISSUE. WE ARE UNHAPPY ABOUT THE LIES OF "PARTS ON ORDER". *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT MADE NUMEROUS CALLS TO SCHEDULE THE RECALL REPAIR AND THE VEHICLE HAD STILL NOT BEEN INSPECTED NOR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS PULLING TO THE LEFT UPON APPLYING THE BRAKE PEDAL TO NO AVAIL. THE CONTACT WAS EXPERIENCING THE FAILURE WHILE WAITING TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 20,000.

WHILE DRIVING MY 2012 DODGE RAM 2500 ON A FOUR LANE HIGHWAY THE FRONT RIGHT FIRESTONE TRANSFORCE TIRE BLEW OUT. THE BLOW OUT WAS IMMEDIATE AND UNEXPECTED. THE TRUCK CAREENED FROM MEDIAN TO MEDIAN BARELY MISSING ANOTHER VEHICLE UNTIL I WAS FINALLY ABLE TO BRING IT UNDER CONTROL. I AM A VERY EXPERIENCED DRIVER, KNEW NOT TO HIT THE BRAKES AND BELIEVE THAT A LESS EXPERIENCED PERSON MAY HAVE HAD A WORSE OUTCOME. I DO HAVE PICTURES. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 09/16/14*LJ

WHEN DRIVING AT SLOW SPEEDS ( 0 - 45 MPH ) OR STOPPED DEISEL EXHAUST ENTERS THE CAB THROUGH THE AIR VENTS DUE TO A LEAK UNDER THE HOOD. I HAVE BEEN TOLD THAT THIS IS NORMAL BY THE DEALER AND THE MANUFACTURE'S REP. THE TRUCK HAS SPENT A TOTAL OF 35 DAYS IN THE SHOP SO FAR, WITH NO RESOLUTION. I HAVE TRIED TO LEMON LAW THE TRUCK BUT SINCE THE DEALER REFUSES TO CHANGE ANY PARTS, I CANNOT. *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING) WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE CONTACT CALLED THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS AND WAS INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE TO REPAIR THE VEHICLE. THERE WERE NO FAILURES. UPDATED 10/7/14*CN

I HAVE RECEIVED MY SECOND NOTICE TO GET THE RECALL FIX N49 I HAVE BEEN ON MY DEALERS LIST SINCE THE FIRST NOTICE WHICH I GOT IN DECEMBER 2013. THE DEALER TOLD ME I WAS NUMBER 15 ON THE LIST, I CALLED IN MARCH AND ASKED WAS GOING ON AND THEY SAID CHRYSLER RELEASED PARTS THEN RECALLED THOSE AND THEY HAVEN'T GOT ANY NEW ONES. IF THIS RECALL IS SO IMPORTANT AND CAN CAUSE YOU TO CRASH WHY ARE THEY NOT FIXING THEM FASTER. THIS SHOULDN'T BE HAPPENING THAT WE HAVE TO WAIT THIS LONG TO GET A RECALL FIXED. SOMETHING NEEDS TO BE DONE ABOUT THEM NOT GETTING THE PARTS OUT QUICKER. *TR

TL * THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS IN REF TO SAFETY RECALL N49 / NHTSA 13V-529. I RECEIVED A RECALL FORM DODGE AND TOOK MY TRUCK INTO MILLER'S DODGE IN MARTINSBURG WV. THE SERVICE DEPT. LOOKED AND SAID YOUR LEFT TIE ROD BALL STUD NEEDED TO BE REPLACED. I HAVE CALLED TO CHECK ON THE PART STATUS 3 TIMES. IT HAS BEEN 5 MONTHS AND EVERYTIME I PUT MY FAMILY IN THE TRUCK THEY ARE AT RISK. I AM TOLD THAT THE PART IS ON BACK ORDER. I RECEIVED ANOTHER RECALL NOTICE FROM DODGE WHICH PROMPTED ME TO LOG THIS. *TR