2011 DODGE RAM 2500 Complaints

RECEIVED A RECALL ON MY TRUCK (N49/NHTSA 13V-529). IMMEDIATELY TOOK TRUCK TO DEALERSHIP FOR INSPECTION AS THE RECALL STATES THE "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) THE DEALER (FRONTIER DODGE IN EL RENO, OKLA.) INSPECTED THE TRUCK AND TOLD ME THAT INDEED, MY TRUCK DID HAVE THE FAULTY PARTS AND THAT THE TIE RODS NEEDED TO BE REPLACED ON BOTH SIDES. THEY STATED THEY WOULD ORDER THE PARTS AND CONTACT ME FOR REPAIRS. TO DATE, THE DEALER HAS NOT CONTACTED ME FOR REPAIRS. TWO WEEKS AGO, I CONTACTED THEM AND ASKED THE STATUS, THEY SAID THEY ARE STILL WAITING FOR PARTS FROM DODGE. IF THIS RECALL IS SUCH AS SAFETY ISSUE AS TO WARRANT A RECALL, WHY IS DODGE NOT FOLLOWING THROUGH WITH REPAIRS AND ENSURING THERE ARE PARTS NECESSARY FOR REPAIRS? IT HAS BEEN OVER TWO MONTHS SINCE THE DEALER ORDERED PARTS. I DO NOT CONSIDER THIS A 'REASONABLE TIME' ESPECIALLY WHEN MY SAFETY IS AT STAKE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING PARTS UNTIL MID APRIL. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED A SAFETY RECALL FROM CHRYSLER N49/NHTSA 13V-529, STATING THE LEFT TIE ROD BALL STUD IS DEFECTIVE AND NEEDS TO BE REPLACED. CONTACTED WOLFCHASE DODGE IN BARTLETT, TN AND THEY SAID THEY COULDN'T GET THE PARTS, AND COULDN'T FIX MY TRUCK. *TR

RECEIVE NOTIFICATION IN DECEMBER TO CONTACT DEALER FOR RECALL SERVICE WORK AFTER JAN 6 2014. CONTACTED DEALER ON JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH TO HAVE RECALL WORK PERFORMED. WHEN DROPPING VEHICLE OFF I WAS INFORMED PARTS WERE NOT AVAILABLE AND WERE ONLY GETTING A LIMITED NUMBER OF PARTS PER WEEK. IT IS NOW 3 MONTHS INTO THE RECALL WITH NO RESOLUTION IN SIGHT. FOR A POTENTIAL SAFETY ISSUE THIS IS NOT ACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR

I HAD STOPPED AT A STOP SIGN AND THEN STARTED TO PROCEED. SPEED WAS SLOW BECAUSE OF RAIL ROAD TRACK, WHEN I MADE A LEFT TURN THE STEERING JAMMED AND HAD TO STOP BEFORE RUNNING OFF ROAD. WITH ALL MY STRENGTH I WAS ABLE TO TURN LEFT FURTHER BUT HEARD A CLUNK. DROVE SLOW TO A DODGE DEALER IN MILE OF CARS, SAN DIEGO AND THIS CONDITION OCCURRED ABOUT 3 TIMES EVERY TIME I MADE A FULL TURN TO LEFT. DEALER REPAIRED AND I WAS TOLD THAT A AIR VENT HOSE RETAINING BRACKET HAD BROKEN AND THE HOSE HAD FALLEN IN TO THE STEERING MECHANISM. I THINK IF I HAD BEEN GOING AT A NORMAL SPEED 50 TO 70 I WOULD HAVE CRASHED. *TR

RECALL FIRST HEARD OF ON TODAY SHOW FIRST OF DEC,2013. RECALL NOTICE ARRIVED IN ,MAIL LATE DEC, 2013. INSTRUCTED TO CONTACT DEALER JAN, 6, 2014.CONTACTED DEALER JAN 7 2014. TOLD PARTS WOULD TAKE 3 TO 4 WEEKS. WAITED. CONTACTED DEALER MID FEB,2014. TOLD CHRYSLER ONLY RELEASING ONE PART PER WEEK.AM #10 ON LIST, WAITED. CONTACTED DEALER MARCH 11,2014. TOLD A PROBLEM WITH THE NEW PART, STOPPED SHIPPING, NEWER PARTS TO START SHIPPING END OF APRIL 2014. BY END OF APRIL WILL BE 5 MONTHS. DUE TO RISK OF TIE ROD FAILURE, DO NOT FEEL SAFE ON THE ROADS. THIS IS NOT WHAT I CONSIDER A TIMELY REMEDY TO THE SAFETY OF MYSELF OR TO OTHERS ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR