2012 DODGE RAM 2500 Complaints

I KEEP RECEIVING AN "IMPORTANT RECALL NOTICE" FOR THE LEFT TIE ROD FROM CHRYSLER BUT THEY WILL NOT MAKE ENOUGH PARTS TO GET IT FIXED. THERE LAST LINE ON THE NOTICE IS " WE'RE SORRY FOR ANY INCONVENIENCE, BUT ARE SINCERELY CONCERNED ABOUT YOUR SAFETY". IF THEY REALLY CARED ABOUT MY SAFETY THEY WOULD MAKE A LOT MORE PARTS TO FIX MY TRUCK AND THE OTHER 100 OR SO THAT ARE WAITING IN NORTHWEST MONTANA. *TR

I HAVE RECEIVED MY FOURTH RECALL NOTICE FOR N49/NHTSA 13V-529. DEALER IN LEXINGTON PARK STILL HAS NO PARTS. I AM ON WAITING LIST FOR THE PAST 4 MONTHS. CHRYSLER IS FAILING TO TAKE ACTION ON RECALL. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN

MY TRUCK WOULD NOT CRANK OVER WHEN I WENT TO DRIVE IT. DODGE DEALERSHIP HAS HAD IT OVER A WEEK AND THOUGHT IT WAS THE TIPM MODULE. THE GOT ONE 4 DAYS LATER AND NOW IT WONT ALLOW PROGRAMMING SO IT IS STILL NOT FIXED AND I AM LEFT WITHOUT A TRUCK WHILE THEY LEARN HOW TO FIX IT AT MY EXPENSE. SO FAR I HAVE BEEN QUOTED $920 FOR THE PART AND $260 FOR THE LABOR. THE SERVICE MANAGER SAID HE WOULD TAKE THE MASTER MECHANIC FROM THE FLEET DEPARTMENT TO START ANOTHER DIAGNOSIS PROCESS. *TR

I RECEIVED A RECALL NOTICE IN JANUARY 2014 FOR A RECALL AND MANDATORY REPLACEMENT OF THE LEFT TIE ROD BALL STUD. I CALL MY DEALER RIGHT AWAY BUT THEY DID NOT HAVE ANY PARTS. I RECENTLY WENT IN FOR SERVICE AND THEY CHECK MY TRUCK AND SAID EVERYTHING LOOKED OK BUT IT DOES NEED TO BE REPLACED SINCE IN IS ON THE MANDATORY LIST. THERE ARE 186 PEOPLE ON THAT LIST AND THEY ONLY GET A REPLACEMENT PART AFTER THEY INSTALL ONE. THE AVERAGE TURN AROUND TIME FOR PARTS IS 4 DAYS. THAT MEANS THAT SOME PEOPLE WILL HAVE TOO WAIT UP TO 2 YEARS BEFORE THERE TRUCK GETS REPAIRED. I THINK THIS IS A LITTLE RIDICULOUS. I LIVE IN A RURAL AREA AND DO A LOT OF TRAVEL IN VERY RURAL AREAS. IF I BREAK DOWN I MIGHT BE STUCK FOR DAYS TO GET OUT AND SAME FOR A LOT OF OTHER PEOPLE THAT LIVE UP HERE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/25/14*LJ UPDATED 08/28/2014 *JS

I RECEIVED THE RECALL NOTICE IN JANUARY 2014 AND WENT TO MY LOCAL DEALER. THEY SAID TO CHECK BACK IN FEBRUARY. I CALLED IN FEBRUARY AND THEY SAID CHECK BACK IN MARCH. I WAS TOLD THAT THE PARTS AREN'T EVEN AVAILABLE. I CHECKED AGAIN IN APRIL, THEY SAID CALL BACK IN MAY WHICH I DID AND MY PARTS WERE ORDERED MAY 1, 2014. IT'S JUNE 9, 2014 AND I CALLED MY DEALER TO FIND OUT WHEN TO BRING MY TRUCK BACK. THEY SAID IT WILL BE A COUPLE MONTHS BECAUSE THEY ARE ONLY GIVEN A COUPLE PARTS AT A TIME. FORTUNATELY I'VE NOT HAD AN ACCIDENT BUT YOU WOULD THINK FOR A STEERING DEFECT THE MANUFACTURER WOULD MAKE THIS PART A PRIORITY. MY COMPLAINT IS THAT NEITHER THE MANUFACTURER OF THE VEHICLE NOR THE FAULTY PART HAVE REMOTELY RESPONDED IN AN ACCEPTABLE TIMEFRAME FOR A DEFECT THAT COULD RESULT IN SERIOUS INJURY OR PROPERTY DAMAGE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE TARDER BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THERE WAS A WARNING BELL THAT SOUNDED THROUGHOUT THE VEHICLE FOR 15 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS CONTACTED AND REPLACED THE TARDER BRAKE CONTROLLER. THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS SCHEDULED FOR ANOTHER APPOINTMENT. THE FAILURE MILEAGE WAS 19,000.