2011 DODGE RAM 2500 Complaints

TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR

NOTICE OF RECALL RECEIVED 12 24 13 CALLED DEALER (BARTON AUTO) 1/6/14 TOLD THEY WILL ORDER RECALLED PART CALLED DEALER YESTERDAY THEY WERE NOT SURE IF PARTS WERE ORDERED . THEN CALLED [XXX] @[XXX]AFTER SOME RESEARCH SHE REDIRECTED ME BACK TO DEALER. DEALER REQUESTED I HAVE TRUCK INSPECTED TODAY I WENT TO DEALER SERVICE REP. LOOKED UNDER TRUCK INSPECTED TIEROD STATED THEY NEEDED TO ORDER PARTS. CANNOT EVEN TELL ME IF PARTS ARE ORDERED. THESE DELAYS ARE UNACCEPTABLY TIME DELAYS AND ENDANGERING MYSELF AND GENERAL PUBLIC. RECALL STARTED 2/28 /11. NOTIFICATION TO ME OF RECALL 12/24/13. DEALER DELAY IN ORDERING PARTS. NO ACCOUNTABILITY FOR DELAYING SERVICES (DEALER OR CHRYSLER) THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE ATTEMPTED A TURN AND THE DRIVER'S SIDE TIE ROD FRACTURED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE HAD RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000. UPDATED 03/21/14*LJ UPDATED 03/27/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED ABOUT HIS SAFETY AFTER RECEIVING THE NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT GOING TO BE AVAILABLE FOR SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 50,000.

WAS DRIVING ON THE INTERSTATE AND WENT TO GET OFF AT THE EXIT. POWER STEERING WENT OUT WHEN TAPPING BRAKES ALMOST HIT THE GUARDRAIL. DONE IT TO ME 3 MORE TIMES THROUGHOUT THE DAY. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) MID JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF UPDATED 3/13/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE PARTS WERE NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ

TL* THE CONTACT OWNS 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. BOTH THE MANUFACTURER AND THE DEALER WERE NOTIFIED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.