2012 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY IN THE RECALL REPAIR. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 27,800. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 30,100.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER:13V529000; HOWEVER, THE PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

RECALL IS FOR THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITION. I TOOK MY TRUCK IN 45 DAYS AGO. PARTS ARE SO LIMITED THAT THE DEALER IS SAYING IT COULD BE 6 MONTHS OR MORE BEFORE THE PARTS COME IN TO FIX WHAT APPEARS COULD BE A SERIOUS ISSUE. I HAVE NOT ACTUALLY HAD AN INCIDENT. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL OCTOBER 2014 OR LATER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/14/14*CN

TRIED CALLING IN FOR THE LEFT FRONT TIE ROD RECALL TO AUTO NATION DODGE AND THEY TOLD ME THAT THEY HAVE RECALLED THE PARTS TO FIX. CALLED THE CHRYSLER HELP LINE AND THEY WERE NOT HELPFUL AT ALL. THE LADY I TALKED TO COULD NOT TELL ME WHEN CHRYSLER IS SUPPOSED TO HAVE THE PART TO FIX THE RECALL. WHY IS CHRYSLER SENDING OUT NOTIFICATIONS AND TELLING PEOPLE TO CALL THERE LOCAL DEALERS TO FIX THE RECALL WHEN THEY DO NOT HAVE THE PARTS TO FIX AND WHY IS IT TAKING SO LONG? *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE MODIFIED PARTS WOULD BECOME AVAILABLE IN THE MIDDLE OF APRIL OF 2014 BUT IN LIMITED QUANTITIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE REMEDY PART WAS ON A MASSIVE BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT FELT IT WAS UNACCEPTABLE FOR THE MANUFACTURER TO HAVE THE NECESSARY PARTS ON BACKORDER. THE MANUFACTURER WAS ALERTED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, AFTER RECEIVING A RECALL NOTICE. BUT, WHEN HE ARRIVED HE DISCOVERED IT WAS PURELY A DETERMINATION CHECK AND HIS VEHICLE, IN FACT DID NOT NEED TO HAVE THE REPLACEMENT PART INSTALLED. THE SERVICE ADVISOR INFORMED THE CONSUMER TO BRING THE VEHICLE BACK IN 3 WEEKS WHEN THE PART ARRIVED. THE CONSUMER NUMEROUS TIMES, ONLY TO BE TOLD THE PARTS WERE STILL NOT AVAILABLE.