2004 DODGE RAM 2500 Complaints

I HAVE A 2004 DODGE RAM 2500. MY TRUCK IS TAKEN CARE OF VERY WELL. I BELIEVE IT WAS IN JUNE 2008 WHEN I FIRST STARTED TO NOTICE SMALL CRACKS IN THE CENTER OF MY DASH. AT THAT TIME I WAS THE PARTS MANAGER FOR A GENERAL MOTORS DEALERSHIP THAT ALSO OWNED A DODGE DEALERSHIP NEXT DOOR. I SPOKE TO THE SERVICE MANAGER AND WAS TOLD IT WAS A COMMON PROBLEM AND DODGE WOULD REPLACE THE DASH FOR A $100.00 DEDUCTIBLE. I LEFT THAT JOB AND NEVER HAD THE DASH REPLACED. I LATER WENT TO A DODGE DEALER NEAR MY HOME AND WAS TOLD TO CONTACT CHRYSLER CUSTOMER ASSISTANCE. CHRYSLER TOLD ME THEY WOULD ONLY PAY 50% OF THE REPAIRS. I DID NOT AGREE TO THE OFFER. IT WOULD COST ME $700 TO $800 OUT OF MY POCKET. I PUT A CARPETED MAT OVER THE TOP OF THE DASH TO COVER UP THE HOLES. THERE ARE ACTUALLY HOLES AND BIG PIECES OF PLASTIC UPPER DASH FALLING INTO THE DASH. IN OCTOBER 2013 I WENT BACK TO MY LOCAL DODGE DEALER TO TELL THEM IF THEY PAID FOR THE PARTS I WOULD DO THE LABOR MYSELF. THEY HAVE CHANGED THEIR OFFER AND ONLY WANT TO PAY 50% OF PARTS NOW. MY PART WOULD BE $495.00. I TRIED A DIFFERENT DEALER ONLY TO BE TOLD THAT CHRYSLER WOULD NOT GIVE ANY HELP. THEY TOLD ME THAT IT WAS DUE TO THE TEXAS HEAT. THAT IS NOT TRUE BECAUSE IT IS HAPPENING ALL OVER THE UNITED STATES. THERE NEEDS TO BE A SAFETY RECALL OPENED BECAUSE THIS IS A SAFETY ISSUE. IF THESE VEHICLES ARE IN A ACCIDENT TO WHERE THE PASSENGER SIDE AIRBAG IS DEPLOYED IT IS GOING TO FILL THE PASSENGER COMPARTMENT WITH FLYING PIECES OF PLASTIC THAT MAY IMPALE ITS PASSENGERS. MAYBE CHRYSLER IS WAITING ON A FEW ACCIDENTS TO WHERE THE PASSENGERS HAVE PLASTIC STICKING OUT OF THEIR BODIES. MAYBE A COUPLE OF LAWSUITS WILL GET THEM OFF THEIR REARS. I SPENT OVER THIRTY YEARS IN GENERAL MOTORS AND DODGE DEALERSHIP SERVICE DEPARTMENTS. I DO HAVE SOME KNOWLEDGE OF THESE THINGS. *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DEFROSTER FAILED AND CAUSED A REDUCTION IN VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BLEND DOOR PIN HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

APPROACHED GATE ACROSS DRIVEWAY; STOPPED 2004 DODGE CUMMINS 2500 TRUCK, PUT IN PARK, OPENED GATE, PROCEEDED THROUGH 12' GATE. PULLED TRUCK FORWARD TO PROVIDED ENOUGH ROOM FOR GATE TO CLOSE; PUT VEHICLE IN PARK ON LEVEL GROUND. EXITED MY TRUCK, IT WAS STATIONARY, WITH NORMAL IDLE. WALKED PAST THE REAR OF THE TRUCK TO CLOSE THE GATE. HAD JUST LATCHED THE GATE WHEN I HEARD A CLICK THAT MADE ME RAISE MY HEAD AS I WONDERED WHAT THE NOISE WAS. THEN THE ENGINE ROARED IN ACCELERATION AND THE TRUCK FLEW BACKWARDS TOWARD ME. I MOVED OUT OF THE WAY, THE TRUCK HIT THE CLOSED GATE, CRASHED THROUGH IT, PROCEEDED IN REVERSE DOWN THE DRIVE WAY APPROXIMATELY 10 YARDS, VEERED OFF THE DRIVEWAY THROUGH 4 CEMENTED FENCE POSTS AND HORSE FENCING BOARDS THAT ARE 2X6 (VERY SUBSTANTIAL BOARDS). TOOK OUT 2 SECTIONS OF FENCING BEFORE IT MET AN INCLINE IN THE PASTURE WHICH CAUSED THE RUNAWAY TRUCK TO COME TO A STOP. IF I HAD NOT HEARD THE TRUCK MAKE THE CLICKING NOISE WHICH WAS IT COMING OUT OF THE PARK GEAR, I WOULD NOT HAVE HAD TIME TO GET OUT OF ITS WAY. AFTER READING MULTIPLE OTHER SIMILAR INCIDENCES, I IMPLORE DODGE TO STAND BEHIND ITS TRUCKS AND RECTIFY THE SITUATION FOR CONSUMERS IN THE FUTURE AND THOSE OF US WITH FINANCIAL DAMAGES INCURRED NOW!!! *TR

ON THE 27TH OF NOV, 2013 MY HEATER QUIT WORKING ON THE DEFROST MODE. I TURN THE SWITCH FROM 1 POSITION TO ANOTHER AND NOTHING HAPPENS, IT JUST KEEPS PUTTING OUT AIR THROUGH THE FRONT VENTS. NOTHING OUT THE DEFROSTER. DANGEROUS IF TRYING TO DRIVE IN BAD WEATHER. *TR

PROBLEM 1) THE ENGINE HAS A EXHAUST MANIFOLD LEAK. THIS IS DUE TO DODGE USING INADEQUATE BOLTS ON THE HEAD AND THE BOLTS BROKE. THE REMOVAL OF THE EXHAUST MANIFOLD REQUIRES THE BOLTS TO BE DRILLED AND TAPPED OUT. DODGE SHOULD HAVE CORRECTED THIS PROBLEM BUT WOULD NOT. PROBLEM 2) THE VEHICLE LEAKS PROFUSELY IN THE CAB. EVER SINCE I BOUGHT THIS VEHICLE THE CAB HAS LEAKED. IT LEAKS UNDER THE REAR SEAT AND IT LEAKS FROM THE FRONT VISOR AS WELL. I HAVE TRIED TO SEAL WITH RTV SINCE DODGE COULD NEVER FIX THE PROBLEM. IT STILL LEAKS. PROBLEM 3) THE PASSENGER FRONT WINDOW WORKS INTERMITTENTLY AT BEST. PROBLEM 4) THE REAR DOORS WILL NOT RELEASE THE CHILD LOCK FUNCTION. I HAVE TRIED NUMEROUS TIMES BUT APPARENTLY THE SWITCH IN THE DOOR DOES NOT WORK. *TR

I HAVE ALWAYS USED SYNTHETIC OIL IN THIS ENGINE. JUST LIKE THE MANY PEOPLE THAT I HAVE FOUND ON THE INTERNET MINE THREW A ROD. DESTROYED THE CORE. ESTIMATED COST IS 6,000. THIS IS A HORRIBLE THING. IT APPEARS THAT DODGE IS WELL AWARE OF THIS AN A RECALL SHOULD HAVE HAPPENED LONG AGO. *TR

WHILE DRIVING IN THE EARLY AM WITH FOG AND HUMIDITY, THE DEFROSTER STOPPED BLOWING WARM AIR, AS AIR WAS DIVERTED THOUGH THE DASH VENTS AND NOT THE DEFROSTER VENTS. I HAD MADE SURE THE DIAL WAS TURNED ALL THE WAY TO THE RIGHT (DEFROST) BUT AIR WAS STILL COMING OUT DASH VENTS. HAD TO PULL OVER AS DASH WAS FOGGING UP. NO MATTER WHAT VENT IS SELECTED ON THE DIAL, AIR NOT CONTINUES TO BLOW THROUGH DASH VENTS. THIS IS A SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT RELAY SWITCH HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

ON 3/21/12, I HAD MY TRUCK INSPECTED BY A DODGE DEALERSHIP AFTER GETTING A RECALL NOTICE IN THE MAIL. IT WAS SAFETY RECALL L16 LEFT TIE ROD. THE DEALERSHIP REPLACED THE FAULTY PART WITH A NEW PART TO REMEDY THE RECALL. IT WAS PART # CBRCL160-AA. ON 9/9/13, WHILE BACKING UP IN A PARKING LOT, THE SAME MENTIONED "NEW" PART FRACTURED RENDERING MY TRUCK UNABLE TO BE STEERED. I AM CONCERNED THAT THE REPLACEMENT PART FRACTURED JUST LIKE THE RECALL SAID THE ORIGINAL PART WAS SUSCEPTIBLE TO DOING. THE RECALL SAYS, "THE PROBLEM IS...THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR A CRASH WITHOUT WARNING." THIS IS ALARMING TO ME AS IT POTENTIALLY PUT ME, MY PASSENGERS, AND OTHER DRIVERS AT RISK OF INJURY OR DEATH HAD THIS HAPPENED WHILE DRIVING DOWN THE HIGHWAY OR AROUND TOWN. AFTER CALLING CHRYSLER ABOUT THIS EVENT, THEY OFFERED ME NO CONFIDENCE ANYTHING HAS BEEN DONE ABOUT THIS OCCURRENCE OR WILL BE DONE. I FEEL MY CALL TO THEM WAS NOT TAKEN SERIOUSLY AND THE COMPLAINT I HAVE WITH THEIR PART WILL GO NOWHERE. THIS IS A PUBLIC SAFETY THREAT IN MY OPINION. *TR

THE DRIVERS DOOR LOCK ACTUATOR MALFUNCTIONED IN THE LOCKED POSITION AND THE KEY COULD NOT UNLOCK THE DOOR. WITHOUT YOUR KEY FOB YOU ARE LOCKED OUT OF YOUR CAR! THIS IS A COMMON PROBLEM FROM THE SEARCHES I DID ON THE INTERNET. THIS COULD BE A SAFETY ISSUE. *TR