2003 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH WITH A HORSE TRAILER IN TOW, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE VIOLENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE RIGHT SIDE OF THE ROAD WITHOUT CRASHING. THE FAILURE RECURRED AT SPEEDS GREATER THAN 25 MPH. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) IN MARCH OF 2014. THE CONTACT REACHED OUT TO THE DEALER ON SEVERAL OCCASIONS, BUT THE PARTS WERE NEVER AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 196,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AS A RESULT THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN HE WAS ADVISED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO CONFIRMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

THE DASH ON MY TRUCK IS CRACKED INTO SMALL PIECES THAT ARE VERY DANGEROUS. THE PIECES ARE SHARP BECAUSE THEY ARE BROKE INTO LITTLE TRIANGLES. THE POINTED ENDS WILL INJURE OR KILL SOMEONE DURING A CRASH! ALSO THE AIRBAG LIGHT IS ON AND I CAN'T GET IT REPAIRED BECAUSE THE DASH HAS TO BE REMOVED AND IT IS IN LITTLE PIECES. THIS MEANS THAT BECAUSE OF THIS DASH I DON'T HAVE AN AIRBAG! I CALLED DODGE(ALONG WITH EVERYONE ELSE) AND THEY PRETTY MUCH TOLD ME THEY DIDN'T CARE. I ASKED THEM IF MY TRUCK WAS SAFE TO DRIVE AND HE SAID "NO". *TR

I HAD NO CONTROL OF THE STEERING AND THE VEHICLE WAS VIOLENTLY SHAKING, I SLOWED DOWN TO A STOP, COMPOSED MYSELF AND DROVE ON, THE STEERING WAS VERY HARD TO CONTROL BUT THE SHAKING ONLY STARTED ABOUT 40 MPH, I TOOK THE VEHICLE TO TWO SHOPS, HAD BALL JOINTS, U JOINTS, TIE RODS, STEERING, SHOCKS, UPGRADED MOPAR STEERING ASSEMBLY, PITMAN ARM , ALL REPLACED, SHORTLY THEREAFTER I RECEIVED RECALL NOTICE N62/ NHTSA 13V-528, THE INSTRUCTIONS STATED TO MAIL ALL ORIGINAL REPAIR DOCUMENTS RELATED TO TIE ROD FAILURE AND I WOULD BE REIMBURSED, I RECEIVED A PHONE CALL JUST SIMPLY DENYING ANY RESPONSIBILITY WITH NO PARTICULAR REASON OTHER THAN MY MILEAGE, I ASKED FOR AN EMAIL OUTLINING THE REASON IN DETAIL WHICH HAD ABSOLUTELY NO CONTENT OF ANY EXPLANATION AS TO WHY THE CLAIM WAS DENIED. I DID NOT RECEIVE MY ORIGINAL RECEIPTS BACK EITHER. *JS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SEPARATING, CREATING SHARP EXPOSED EDGES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND OBJECTS WERE FALLING INTO THE INTERIOR OF THE VEHICLE. ADDITIONALLY, THE PLASTIC ON THE DASHBOARD WAS WARPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32000.

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO A REPLACEMENT PART TO COMPLETE RECALL. *SMD THE CONSUMER WAS INFORMED, HE WAS #19 ON A LIST TO RECEIVE A PART FOR HIS VEHICLE. THE DEALER STATED THEY WERE ONLY GETTING ONE REPLACEMENT PART, PER WEEK. *JB THE DEALER INFORMED THE CONSUMER, THE PART WOULD BE AVAILABLE BEGINNING APRIL 14, 2014. UPDATED 04/08/14

2003 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEALERSHIP TAKING A CAUSAL ATTITUDE AND UNREASONABLE AMOUNT OF TIME TO COMPLETE RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED 60 DAYS HAVE ELAPSED SINCE HE WAS WARNED OF THE DANGER OF OPERATING HIS TRUCK WITHOUT ATTENTION TO THE DEFECT. ALSO, IT WAS THE SECOND TIME THE SAME PART HAD BEEN SUSPECTED OF FAILURE. UPDATED 03/24/14. *JB

I RECEIVED A "IMPORTANT SAFETY RECALL" STATING THAT LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING A "LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING". WHEN I TOOK IT TO THE DEALER THEY PUT ME ON A LIST AND SAID IT WOULD BE APPROX. 32 TO 64 WEEKS TO GET IT REPAIRED. THEY SAID THEY RECEIVE 1 PART EVERY 7-14 DAYS AND I AM NUMBER 32 ON THE LIST. I DO NOT THINK THIS IS WITHIN A REASONABLE TIME CONSIDERING THAT I DRIVE THE INTERSTATE EVERY DAY AND COULD "CRASH WITHOUT WARNING" AS STATED IN THE RECALL. WHICH COULD CAUSE SERIOUS INJURY OR DEATH NOT ONLY TO MYSELF BUT OTHERS ON THE INTERSTATE. *TR