2012 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 HD. THE CONTACT WAS DRIVING 30 MPH WHEN THE LEFT SIDE TIE ROD END SNAPPED AND CAUSED THE LEFT SIDE OF THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT THE DEALER WOULD RECEIVE ONE PART EVERY SEVEN DAYS AND THAT THE CONTACT WOULD NEED TO SCHEDULE AND APPOINTMENT FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE MAKING A TURN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 02/11/14*LJ THE CONSUMER STATED THE FAILURE OF THE STEERING OCCURRED WHILE DRIVING 20-25 MPH ON CURVED ROADS. WHEN HE MADE A RIGHT TURN, THE STEERING LOCKED-UP AND THE VEHICLE DRIFTED INTO ONCOMING TRAFFIC LANE. THE CONSUMER ALMOST HAD TO COME TO A COMPLETE STOP IN ORDER FOR THE STEERING TO UN-LOCK. THE DEALER INFORMED IT WOULD BE 3-4 MONTHS, BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO LACK OF PARTS.

I HAVE A 2012 RAM 2500 HEAVY DUTY AND MY LEFT FRONT AXLE SEAL STARTED LEAKING. THE DEALER FIXED IT. NOW 11 MONTH LATTER IT LEAKED AGAIN . THEY REPLACED IT AS WARRANTY. NOW ONE WEEK LATTER STARTED LEAKING AGAIN. DEALER STILL DOES NOT KNOW WHAT IS GOING ON. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE IN REVERSE AT APPROXIMATELY 1 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE OUTER TIE ROD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE THE DEALER HAD PERFORMED MODIFICATIONS PRIOR TO THE VEHICLE BEING PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,970.

THE HEADLIGHTS ARE NOT ADEQUATE TO SEE SAFELY AT NIGHT. THE LIGHTS DO NOT SHINE FORWARD OF THE VEHICLE ENOUGH TO BE ABLE TO SEE WHAT IS AHEAD AT NIGHT, SUCH AS CURVES IN THE ROAD. ALSO, THE LIGHTS DO NOT PROJECT TO THE SIDE OF THE VEHICLE ENOUGH TO SEE WHEN MAKING A HARD TURN TO THE RIGHT OR LEFT. THEY DO NOT PROVIDE ANY LIGHT AT ALL WHEN TURNING. I SOMETIMES HAVE TO ROLL DOWN THE WINDOW AND STICK MY HEAD OUT TO SCAN FOR OBSTACLES AS BEST AS I CAN ON DIMLY LIT ROADWAYS. I CAN USE MY HIGH BEAM LIGHTS IN TRAFFIC AND NEVER GET FLASHED BY OTHER DRIVERS DUE TO MY LIGHTS BLINDING THEM. *TR

I WAS DRIVING UP TO A STOP SIGN WHEN MY BRAKES GOT VERY HARD. WHEN I WENT TO TURN, IT WAS ALMOST IMPOSSIBLE. EVERY TIME I PUSH THE BRAKES THE STEERING LOCKS UP BUT WHEN I ACCELERATE I GET THE STEERING BACK. I ALMOST RAN OFF THE ROAD INTO A DITCH. *TR

THE HEADLIGHTS ON THIS MODEL DODGE RAM (2500 SLT MEGA CAB) DO NOT PROVIDE ADEQUATE ILLUMINATION AT NIGHT. MY HEADLIGHTS ARE ADJUSTED PROPERLY FOR ALIGNMENT BY THE DEALER BUT THE BULBS JUST DO NOT PROVIDE ENOUGH LIGHT AHEAD OR TO THE SIDE OF THIS VEHICLE. THE DEALER CAN ONLY "CHECK THE CONNECTORS FOR PROPER INSTALLATION" UNDER WARRANTY. I HAVE NOT BEEN ABLE TO GET A RESPONSE FROM CHRYSLER. *TR

ON MONDAY 9-2-2013 I DROPPED OF MY TRUCK AND TOOK MY CAR FOR A RIDE. WHEN I RETURNED TO GET MY TRUCK FOR WORK I REALIZED THAT THE CENTER DASH HAD CAUGHT ON FIRE.THE TRUCK WAS FULL OF SMOKE SO I DISCONNECTED THE BATTERY AND CALLED MY INSURANCE COMPANY. ON 9-3-2013 I CONTACTED CHRYSLER CORPORATION TO REPORT THE INCIDENT BUT I AM NOT GETTING ANY CALL BACKS FROM THEM SO KNOW IM LETTING THE INSURANCE COMPANY HANDLE IT.I HAVE OBTAINED A SURVEILLANCE TAPE COPY OF THE FIRE. *TR