2004 DODGE RAM 2500 Complaints
View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE RAM 2500- KELSO, WA
I PULLED OFF OF THE FREEWAY AND COASTED INTO THE MALL PARKING LOT WHERE I HEARD A LOUD CLUNK. TRIED TO STOP THE TRUCK WITH THE BRAKES AND THEY WENT TO THE FLOOR. COASTING TO A FULL STOP MOMENTS LATER I PLACED THE VEHICLE IN PARK. BRAKE FLUID WAS ALL OVER THE FRONT LEFT TIRE. CALLED THE TOW TRUCK. AS HE HOOKED THE TRUCK UP HE REACHED DOWN AND PICKED UP MY CALAPER FROM BEHIND THE FRONT LEFT WHEEL. TOWED THE TRUCK TO DODGE DEALERSHIP. EVERYONE SAID THEY HAD NEVER HEARD MUCH LESS SEEN A CALAPER FALL RIGHT OFF THE BRAKE LIKE THAT. I'M LUCKY THAT MY 1, 2 AND 3 YEAR OLD ARE OK. IF THAT HAD FALLIN OFF COMPLETELY WHILE ON THE FREE-WAY IN RUSH HOUR TRAFFIC IT WOULD HAVE NOT BEEN GOOD FOR ANYONE INVOLVED. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- STEVENSON, WA
IT WILL NOT SHIFT OUT OF PARK AND THEN AFTER MANY TRIES IT WORKS FINE. IT DOES NOT HAPPEN EVERYTIME I START THE TRUCK. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- GALVESTON, IN
EMAIL FROM THE OFFICE OF CONGRESSMAN ON BEHALF OF CONSTITUENT RE A SAFETY RECALL ON THE 2004 DODGE PICKUP 2500 DIESEL. (PLEASE DIRECT REPLY TO CONSTITUENT WITH COPY TO CONGRESSMAN). *KB THE CONSUMER STATED THERE IS A PROBLEM WITH A MODULE WHERE ALL THE WIRING FOR THE HEAD LIGHTS, TURN SIGNALS, REVERSE LIGHTS, RUNNING LIGHTS AND HAZARDS WERE ROUTED THROUGH THE MODULE BEFORE IT WENT INTO THE FUSE BOX. WHEN THE MODULE FAILED, SEVERAL OF THE LIGHTS CEASED TO FUNCTION. THE CONSUMER STATED THE PART IS ON BACK ORDER.
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2004 DODGE RAM 2500- GALVESTON, IN
EITHER THE POWER CONTROL MODULE (FUSEBOX) FAILED OR THE FORWARD CONTROL MODULE DID (THE PART UNDER THE FUSEBOX. SEVERAL LIGHTING GROUPS WILL GO OUT EVEN WHEN DRIVING DOWN THE ROAD, INCLUDING HEADLIGHTS. I HAVE NO DOUBT THIS IS A SAFETY HAZARD TO HAVE YOUR HEADLIGHTS BECOME UNFUNCTIONAL AT NIGHT WHILE DRIVING. HOW I KNOW IT IS A BIG ISSUE THAT DODGE HAS NOT FELT NECESSARY TO ISSUE A SAFETY RECALL IS BECAUSE WHEN I WENT TO ORDER THE PART I WAS TOLD IT IS ON AT LEAST A 6 WEEK BACK ORDER. THERE ARE SO MANY OWNERS HAVING THE SAME PROBLEM THEY CAN'T MAKE THEM FAST ENOUGH TO KEEP UP. SO THAT MEANS 2004 DODGE RAM PICKUP OWNERS HAVE TO LET THEIR VEHICLES SIT IN THE GARAGE FOR 6 WEEKS AS IT IS NOT SAFE TO DRIVE THEM UNTIL THEY RECEIVE THE PART. I HAVE HAD SIMILAR PROBLEMS WITH DODGE AND UNTIL THEY ARE FORCED BY YOU TO ISSUE A SAFETY RECALL THEY WON'T. ALSO, IT IS DODGE'S PAST ACTION IN THAT THEY WILL PUT THE SAME PART ON A VEHICLE THAT THEY ORIGINALLY PUT ON THE VEHICLE AND IT WILL DO THE SAME THING, FAIL. YOU SHOULD FORCE THEM TO IDENTIFY THE PROBLEM, IDENTIFY THE WEAKNESS, IMPROVE THE PART AND REPLACE IT AT THEIR COST....NOT JUST REPLACE THE BAD PART WITH ANOTHER BAD PART. THE PART (S) COST BETWEEN $400 AND $500 +LABOR. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- RIVERSIDE, CA
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT STATED THAT THE SHOCK ABSORBER LIFT FOR THE FRONT HOOD FAILED, CAUSING THE HOOD TO FALL AND DROP ON THE CONTACT BUT THE CONTACT WAS UNINJURED. THE CONTACT STATED THAT THE FAILURE WAS MOST PROMINENT IN COLDER WEATHER AND THE SHOCK ABSORBER WAS UNABLE TO HOLD THE WEIGHT OF THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 25,000. UPDATED 01/11/12*LJ UPDATED 01/19/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 DODGE RAM 2500- PETAL, MS
WHILE GOING 55 TO 60 MPH HIT A SMALL BUMP WITH RIGHT FRONT TIRE CAUSES VIOLENT SHAKING OF FRONT END, THERE IS NO CONTROL OF THE TRUCK, ALL YOU CAN DO IS STOMP THE BRAKES. YOU MUST BRING THE TRUCK DOWN TO ALMOST A COMPLETE STOP TO STOP THE SHAKING. ALL FRONT END COMPONENTS HAVE BEEN CHECKED BY A CERTIFIED MECHANIC. ONLINE RESEARCH HAS REVEALED THE DODGE DEATH WOBBLE TO BE THE PROBLEM. DODGE/MOPAR IS VERY AWARE OF THE PROBLEM BUT OFFER NO HELP WITH THE PROBLEM. PLEASE HELP WITH THIS ISSUE BEFORE SOMEONE GETS KILLED. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- PARK FOREST , IL
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT WAS DRIVING 60 MPH AND TOWING A TRAILER WHEN THE ALTERNATOR WARNING LAMP ILLUMINATED AND THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES OR STEERING WHEEL. THE CONTACT STATED THAT HE WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND USED THE ELECTRIC BRAKES ON THE TRAILER BEING TOWED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WATER PUMP BARRING FAILED AND AS A RESULT, THE WATER PUMP AND THE FAN BELT NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT HE HAD TO REPLACE THE WATER PUMP A TOTAL OF THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- OWOSSO , MI
THERE WAS AN EXISTING TSB ON THESE YEAR TRUCKS STALLING WHILE TURNING WELL MINE DOES IT. THIS PROBLEM HAPPENS BETWEEN 35-45 MPH WHILE BRAKING IN TO A TURN MANEUVER AND STALL LEAVING ME WITH NO STEERING OR BRAKES. I FEEL THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED FURTHER WITH CHRYSLER/DODGE TO BE FIXED. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- MEDFORD, OR
THE DEFROSTER DOES NOT WORK CAUSING SAFETY ISSUES, WINDOW FOGS/FROSTS UP BECAUSE BLEND CONTROL DOES NOT WORK. THE DRIVERS SIDE VISOR REPEATEDLY/UNEXPECTEDLY FALLS BLOCKING VIEW OF ROAD. DRIVER MUST TAKE ATTENTION OFF THE ROAD TO MOVE VISOR TO STOP BLOCKAGE. DRIVER IS FORCED TO PUT ATTENTION TO VISOR TO TRY TO GET IT OUT OF THE WAY, THUS ATTENTION DIVERTED FROM THE ROAD. BOTH THESE DEFAULTS ARE MAJOR SAFETY ISSUES THAT BLOCK VISIBILITY OF THE ROAD FOR DRIVERS. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- CHARLES TOWN , WV
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5-10 MPH IN THE DRIVEWAY, THERE WAS A LOUD GRINDING AND POPPING NOISE OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE TIE ROD END FRACTURED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY); HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE