2004 DODGE RAM 2500 Complaints
View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE RAM 2500- RIPON, WI
WHILE DRIVING UNDER NORMAL CONDITIONS TRUCK BEGAN SHAKING VIOLENTLY WHILE TRAVELING ABOUT 60 MPH AND STRIKING BUMP IN ROAD. TRUCK BEGAN TO SHAKE SO VIOLENTLY THAT ITEMS WERE FALLING FROM VISORS AND ITEMS WERE FALLING FROM VARIOUS STORAGE LOCATIONS IN VEHICLE. I ATTEMPTED TO GRADUALLY SLOW DOWN AND PROBLEM ACTUALLY BECAME WORSE, UNTIL I ACHIEVED ABOUT 25-30 MPH. THIS IS COMMONLY CALLED THE "DEATH WOBBLE" AND TO MY UNDERSTANDING DODGE IS AWARE OF THIS . THIS HAS OCCURRED ON 3 OCCASIONS AND HAS CAUSED ME TO NEARLY LOOSE CONTROL OF TRUCK. THE FIRST OCCURRENCE WAS SO SEVERE I ACTUALLY CALLED 911 CENTER AND ASKED THEM TO COME AND CHECK HIGHWAY, DUE WHAT I HAD THOUGHT WAS A TO BUCKLE IN THE PAVEMENT. THE TRUCK AT THAT TIME HAD 30K MILES OR SO. AFTER THIS OCCURRED I ASSUMED IT WAS DUE TO ROAD CONDITION. RECENTLY WHEN IT HAS OCCURRED AGAIN AND I BEGAN INVESTIGATING ITS CAUSE,NOW REALIZING ITS THE VEHICLE, AND NOT THE ROAD CAUSING THE SHAKING. THIS COULD BE DEADLY AS VEHICLE BECOMES UNCONTROLLABLE. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- RIPON, WI
WHILE EXITING A HIGHWAY OFF RAMP AT HIGHWAY SPEEDS (60-65MPH) TRUCK DIED WITH NO WARNING OR ALARMS IN A CURVE. I LOST ALL POWER STEERING AND MOST BRAKING. AS I APPROACHED NEAR EDGE OF EMBANKMENT WITH NO STEERING OR RAPID BRAKING, I WAS ABLE TO REFIRE MOTOR FOR ABOUT 5 SECONDS WHICH GAVE ME POWER STEERING BACK AND I WAS ABLE TO AVERT GOING OFF OF A STEEP EMBANKMENT, AND AVOIDED ACCIDENT. AFTER TOWING TO LOCAL DEALERSHIP IT WAS DETERMINED THAT MY FUEL LIFT PUMP HAD FAILED. DODGE HAS BEEN AWARE OF THESE PROBLEMS FOR SOMETIME WITH THESE TRUCKS. REPAIR WAS OVER 700 DOLLARS. TRUCK HAD AROUND 54K MILES. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- HAMMOND, IN
I DID NOT HAVE A ACCIDENT, BUT MY TRANSMISSION BEGAN TO FAIL IN SUCH A MANNER THAT THE TRANSMISSION DID NOT KNOW WHAT GEAR IT WAS SUPPOSED TO BE IN. ONE DAY IT WOULD BE FINE AND THE NEXT IT MIGHT BEGIN OK AND THEN TEN MINUTES LATER IT WOULD START OFF FROM A STOP LIGHT IN 2ND OR 3RD GEAR AND IT WAS DIFFICULT TO PULL INTO TRAFFIC. DODGE IS AWARE OF THE PROBLEM BECAUSE THE DEALERSHIPS ARE STOCKING THE INTERNAL TRANSMISSION PARTS TO FIX IT. MY MECHANIC TALKED TO A NEARBY DODGE DEALER TO OBTAIN THE PARTS AND THEY SAID THEY KNEW OF THE PROBLEM AND HAD A GOOD SUPPLY OF PARTS IF NEEDED. WE ALSO SPOKE TO TWO DIFFERENT TRANSMISSION SHOPS THAT SAID THIS WAS A COMMON PROBLEM. THE NECESSARY PARTS THAT NEEDED TO BE REPLACED TO FIX THIS WERE A GOVERNOR COMPRESSION SOLENOID AND PRESSURE SWITCH. BOTH OF WHICH ARE LOCATED IN THE GEAR BOX JUST ABOVE THE PAN. THE PARTS WERE ONLY AVAILABLE FROM DODGE AND COST ABOUT $220.00 JUST FOR THE PARTS. I WOULD LIKE TO KNOW IF DODGE HAS REPORTED THIS PROBLEM. I HAVE BEEN IN CONTACT WITH THEM INQUIRING WHY THEY HAVE NOT DONE A RECALL SINCE THEY ARE AWARE OF THE PROBLEM AND ALL THEY HAVE TOLD ME SO FAR IS THAT IT IS A LENGTHY PROCESS THAT INVOLVES YOUR DEPARTMENT. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- WHITEFISH, MT
CLICKING AND SHAKING WHEN IN 4X4 MODE. SOUNDED LIKE U JOINTS. AFTER HAVING IT CHECKED BY A MECHANIC, HE FOUND BOTH SIDES NEEDED BALL JOINTS AND THE U JOINTS ON THE AXLE WAS WORN OUT. THIS WAS AN EXPENSIVE REPAIR OF OVER $1200. ALSO THE TIE ROD ENDS NEEDED REPLACEMENT. HE SAID THAT THE WEIGHT OF THE DIESEL ENGINE WAS THE CAUSE. HE SAID THAT ALL OF THESE FRONT ENDS WITH THE DIESEL ENGINE NEEDED TO BE REPLACED AFTER ABOUT 70K MILES. I AM DISAPPOINTED. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- HANOVER, MD
MY 2004 DODGE RAM 2500 SUDDENLY HAVE CRACKS IN THE DASHBOARD. STARTED SMALL NOW ALL OVER. *TR
Source: NHTSA WEB SITE -
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2004 DODGE RAM 2500- PARKER, CO
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO EXHIBIT SIGNS OF CRACKING AND PROGRESSIVELY BECAME WORSE. THE DEALER ADVISED THE CONTACT TO PURCHASE A NEW DASHBOARD. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL ON THE VEHICLE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- BOISE, ID
MY 2004 DODGE RAM 2500 EXPERIENCED VIOLENT SHAKING AFTER HITTING A BUMP ON THE FREEWAY AT APPROX 60 MPH. I HAD TO SLOW TO ABOUT 30 MPH BEFORE THE SHAKING STOPPED. THIS IS THE 6TH TIME THIS HAS HAPPENED. I THOUGHT IT COULD BE SHOCKS AND HAD THEM REPLACED ABOUT 1000 MILES AGO, BUT THE PROBLEM REMAINS. I HAVE READ SEVERAL OTHER COMPLAINTS THAT DESCRIBED THE EXACT SITUATION I EXPERIENCED. IT IS A FRONT END PROBLEM THAT DODGE NEEDS TO ADDRESS. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- PLANO, TX
2004 DODGE RAM 2500. A/C AND HEATER BLEND DOORS HAVE FAILED. UNABLE TO GET AIR TO DEFROST WINDSHIELD. I HAVE CONTACTED DODGE ABOUT THE PROBLEM AND THEY REFUSE TO REPLY TO MY INQUIRY. AS A PROFESSIONAL REGISTERED ENGINEER, I CAN ASSURE YOU THAT THIS DEFINITELY A SAFETY ISSUE. I JUST MOVED TO TEXAS WHERE HOT HUMID WEATHER IS THE NORM, AS WELL AS THE POSSIBILITY OF ICE STORMS. NOT BEING ABLE TO DEFROST YOUR WINDSHIELD IS DEFINITELY A SAFETY CONCERN. I HAVE TO REACH FOR A TOWEL TO KEEP WIPING THE INSIDE OF THE WINDSHIELD. IF IT IS VERY COLD, ICING OF THE WINDSHIELD BECOMES A REAL ISSUE. WITHOUT HEATED AIR BEING DIRECTED TO THE WINDSHIELD ALLOWS FOR FREEZING PRECIPITATION TO ACCUMULATE ON THE WINDSHIELD. THE DRIVER IS THEN FORCED TO STOP TO REMOVE THE ICE. MY RESEARCH INTO THIS ISSUE REVEALS THAT CHRYSLER HAS KNOWN ABOUT THIS PROBLEM FOR YEARS, BUT CONTINUED TO INSTALL THE DEFECTIVE PARTS INTO NEW MANUFACTURING YEARS. ALSO, CHRYSLER WANTS UPWARDS TO $1000 TO FIX THE PROBLEM, THE AVERAGE DRIVER CANNOT AFFORD THIS SO IS FORCED TO DEAL WITH THE SITUATION. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT AFFECTS DRIVERS IN ALL PARTS OF THE COUNTRY. HOPEFULLY NO HAS AN ACCIDENT AND IS INJURED OR DIES, OR CAUSES INJURY OR DEATH TO SOMEONE ELSE BECAUSE HE CANNOT SAFELY SEE THROUGH THE WINDSHIELD OF HIS CHRYSLER VEHICLE. PLEASE INVESTIGATE MY COMPLAINT AND ACT TO INSURE THE SAFETY OF DRIVERS AND OCCUPANTS OF THE CHRYSLER VEHICLES EXPERIENCING THIS DEFECT.. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- CASSELBERRY, FL
I HAVE A 2004 DODGE RAM 2500 QUAD CAB 4X4, AND IN JULY 2009, THE DASH CRACKED, WITH WHAT I AM LEFT TO GUESS IS DUE TO SUNLIGHT DESTROYING ON THE PLASTIC CHRYSLER USES TO MAKE THE DASH. I HAVE CALLED SEVERAL REGIONAL DEALERS ABOUT THE COST OF REPLACING THE DASH, WITH THE LOWEST COST AS A CONSUMER AT $829.65 I WAS CLEANING THE DASHBOARD JULY 2010, I'LL TYPICALLY CLEAN MY TRUCK EVERY 2-3 WEEKS, AND AS I WIPED OFF THE DASH, ONE OF THE SHARP EDGES ON THE DASH CUT THE PALM OF MY HAND. THIS WAS NOT CARELESS USER ERROR, I BELIEVE THIS IS A MANUFACTURER DEFECT DUE TO POOR MATERIAL CHOICE FOR CONSTRUCTING A DASH. I DO KEEP THE DASH COVERED WITH A SUN SHIELD IN PARKING LOTS WHERE THE SUN IS INTENSE, AND I HAVE WINDOW TINTING ON THE SIDE AND REAR WINDOWS, AND A STRIP ON THE TOP OF THE WINDSHIELD, IN HOPES OF PREVENTING FURTHER DAMAGE. FOR THE PAST YEAR I HAVE HAD THE DASH CRACK, IT HAS CAUSED MORE CRACKS, CAUSING UNSIGHTLY DAMAGE AND A CUT ON THE HAND. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- NATICK, MA
DRIVER SIDE SUN VISOR FALLS UNEXPECTEDLY TEMPORALLY OBSTRUCTING DRIVERS VIEW. DRIVER RAISES TO STOWED UP POSITION TAKING EYES OFF ROAD, VISOR CONTINUES TO WORK DOWNWARD TO A POSITION BLOCKING VIEW. *TR
Source: NHTSA WEB SITE