2004 DODGE RAM 2500 Complaints
View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE RAM 2500- MONROEVILLE, PA
2004 DODGE 2500 4X4 4 DOOR AUTOMATIC. THE PROBLEM IS WHEN I AM DRIVING AROUND 60 OR 65 AND HIT A BUMP IN THE ROAD THE FRONT END SHAKES OUT OF CONTROL UNTIL I SLOW DOWN TO LESS THAN 35 OR 40 THEN IT STOPS. I HAVE REPLACED TIRES, BALL JOINTS, AND STABILIZERS BARS, PUT SOME SORT OF HEAVY DUTY STABILIZER SHOCK ON THE FRONT END THE DEALER COULD NOT FIND ANY THING WRONG EVERY TIME THEY TEST DROVE IT. I FINALLY ASKED IF SOMEONE FROM THE DEALER COULD RIDE WITH ME TO SEE WHAT THE TRUCK DOSE AT 60 MPH. A MECHANIC RODE WITH ME DRIVING AT ABOUT 62 MPH WE DROVE ACROSS THE SEAM AT THE BEGINNING OF A BRIDGE AND THE FRONT END LET LOOSE. THE REACTION FROM THE DODGE MECHANIC WAS JUST SHORT OF PANIC. HE THEN DROVE IT AND IT DID THE SAME THING. BACK AT THE DEALERSHIP HE TOLD THE SERVICE MANAGER 'I HAVE NO IDEA WHAT THAT COULD BE I THOUGHT THE FRONT END WAS FALLING OFF. THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST THREE YEARS AND ABOUT 55,000 MILES. I HOPE YOU CAN HELP THANKS FOR YOUR TIME. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- BILLINGS, MT
WAS DRIVING DOWN ICY ROAD AND WITHOUT WARNING THE ENGINE ACCELERATED TO NEAR REDLINE, SENT THE TRUCK SIDEWAYS AND WITHIN SECONDS OF DISASTER THE ENGINE FINALLY DECELERATED AND I GOT CONTROL OF THE TRUCK. AFTER CAUTIOUSLY LIMPING THE TRUCK HOME, LOST ALL THROTTLE RESPONSE, THEN AFTER SHORT TIME WAS ERRATIC. THIS IS A POSSIBLE DEADLY SITUATION IF THIS OCCURRED IN THE WRONG SITUATION. DODGE/CHRYSLER NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED. A CODE OF P2121 AND P2123 CAME UP AND I HAVE BEEN TOLD THE PART ALONE IS 530.00 TO REPLACE. HAVE NOT TAKEN ANY ACTION YET TO GET THIS ITEM FIXED. WILL NOT DRIVE THE TRUCK, WILL HAVE TO BE TOWED. NOT AT ALL IMPRESSED WITH DODGE'S PRODUCT AND WILL BE THE LAST TIME I PURCHASE AN "AMERICAN" MADE PRODUCT. VEHICLE: 2004 DODGE RAM 2500 4X4 AUTOMATIC ENGINE: CUMMINS H/O TURBO DIESEL OUTSIDE TEMP -10F SNOWY CONDITIONS, *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- COLTON, OR
I AM CONCERNED WITH MY 2004 DODGE P/U 2500 DIESEL. ON 1/17/08 I HAD TO HAVE MY TRANSFER PUMP (FUEL PUMP) REPLACED. WHEN IT WENT OUT I WAS DRIVING AND HAD NO PRIOR WARNINGS THAT IT WAS GOING OUT OR WAS BAD. WHEN IT WENT OUT I WAS STRANDED AND HAD TO BE TOWED BUT WAS LUCKILY IN A SITUATION WHERE I COULD MANEUVER MY TRUCK TO THE SIDE OF THE ROAD SAFELY. WHEN I CALLED THE DEALERSHIP LATER THAT DAY TO SEE IF THEY HAD A CHANCE TO DIAGNOSE THE PROBLEM THE SERVICE GUY I TALKED TO SAID HE HADN'T LOOKED AT IT, BUT WAS POSITIVE IT WAS THE FUEL PUMP DUE TO THE AMOUNT OF THEM THEY HAVE HAD TO REPLACE. IT SEEMS TO BE VERY COMMON FOR THIS YEAR TRUCK AND PREVIOUS YEAR DODGES TO HAVE THIS PROBLEM. THE DEALERSHIPS ARE VERY AWARE OF IT AND ARE NOW REPLACING THEM WITH THE NEW STYLE THAT SEEM TO NOT HAVE THE PROBLEMS OF THE PRE-2005'S. I CHECKED WITH THE DEALERSHIP TO SEE IF MY TRANSFER PUMP HAD BEEN REPLACED WITH THE NEW STYLE PUMP AND WAS TOLD NO THAT IT BEEN REPLACED WITH THE OLD STYLE THAT HAVE ALL THE PROBLEMS. MY TRUCK IS STILL UNDER WARRANTY AND I FEEL THAT DUE TO THE SAFETY ISSUES THAT COULD COME FROM YOUR PUMP GOING OUT WHILE DRIVING THEY SHOULD BE RECALLED AND REPLACED WITH THE NEW STYLE PUMP WHETHER YOUR UNDER WARRANTY OR NOT. IT SEEMS RIDICULOUS THAT THE DODGE DEALERSHIPS ARE VERY AWARE OF THE PROBLEMS OF THE PRE 2005 TRUCKS YET DODGE IS NOT RECALLING AND REPLACING THEM WITH THE NEW ONES. THANK YOU FOR YOUR TIME. JEREMY FRAIJO *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- PORTERSVILLE, PA
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE TAIL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO CORROSION IN THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED DUE TO THE MASSIVE BACK ORDER FOR THE COMPONENT. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 11/25/08. *LJ UPDATED 11/25/08. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- PULASKI, PA
ON 3-24-08, MY VEHICLE FAILED STATE INSPECTION AT SHAFFER'S AUTO SERVICE CENTER; 422 TAYLOR ST.; NEW CASTLE, PA 16101 (724-654-1088). SINCE IT WAS UNDER AN EXTENDED WARRANTY PLAN, I TOOK IT TO KING'S CHRYSLER; 3239 WILMINGTON RD.; NEW CASTLE, PA 16105 (724-654-7761) TO BE FIXED. THEY REPLACED BOTH FRONT UNIVERSAL JOINTS. BUT THEY SAID THAT ALL FOUR BALL JOINTS WERE WITHIN SPECIFICATIONS FOR ALLOWED MOVEMENT. MY 2004 DODGE RAM 2500 HAD 32083 MILES ON IT THEN. A REMARK WAS MADE THAT THE BALLJOINTS SHOULD LAST ANOTHER 5 THOUSAND MILES OR SO. TODAY I WANTED TO HAVE THEM CHECKED, SINCE I HAVE 37,000 MILES ON THE VEHICLE. I HAVE BEEN CONTINUALLY WORRIED THAT A WHEEL MIGHT BREAK OFF SINCE THIS VEHICLE FAILED INSPECTION AT SHAFFER'S. AND THIS IS THE SECOND TIME THAT I TOOK IT BACK TO KING'S TO SEE IF THE BALLJOINTS WERE BAD ENOUGH TO CHANGE. TODAY, THEY TOLD ME I VOIDED THE WARRANTY BECAUSE I HAD LOCKING HUBS INSTALLED ON THE VEHICLE TO IMPROVE FUEL MILEAGE. I HAD THE HUBS INSTALLED AFTER IT FAILED INSPECTION AND THEY SAID IT WOULD LAST A WHILE LONGER. I PLAN ON CHANGING THE BALLJOINTS AT MY OWN EXPENSE NOW. BUT AM TROUBLED THAT THEY DIDN'T CHANGE THEM AT THE TIME BECAUSE IF ONE BREAKS, THEN A WHEEL COULD FALL OFF MY VEHICLE AND I COULD BE INJURED AS WELL AS ANYONE ELSE WHO WAS NEAR ME ON THE HIGHWAY. I HAVE RECENTLY BEEN DOING A LOT OF TRAVELING ON INTERSTATE RT. 80, ACROSS PA AND AM AFRAID ONE WILL BREAK AT 65 MPH AS I TRAVEL RT. 80. SHOULD VEHICLE DEALERS BE PERMITTED TO DEFY THE AUTHORITY OF ANOTHER STATE VEHICLE INSPECTION STATION TO KEEP FROM DOING WARRANTY WORK? I BELIEVE THAT THEIR NEGLIGENCE HAS PUT ME AND OTHERS AT RISK ON THE ROAD WAYS I TRAVEL. *TR
Source: NHTSA WEB SITE -
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2004 DODGE RAM 2500- WHITE SALMON, WA
DRIVING DOWN THE FREEWAY THE TRUCK BECAME HARDER TO STEER AND IT FELT LIKE IT WAS IN 4 WHEEL DRIVE. THE INDICATOR LIGHT DID NOT SHOW THAT IT WAS. A LITTLE FARTHER AND THE TRANSFER CASE FELL OUT ON THE FREEWAY. ABOUT 3 WEEKS PREVIOUS I ALSO HAD THE SAME FEELING OF IT BEING HARD TO TURN LIKE IT WAS IN 4 WHEEL AFTER I STARTED IT UP, BUT IT WENT RIGHT AWAY. I WAS ON VACATION AND HAD TO HAVE IT TOWED 75 MILES TO DEALERSHIP. THEY HAVE SAID THEY DON'T KNOW HOW THIS COULD HAPPEN,UNLESS THERE WAS NO FLUID IN THE TRANSFER CASE OR IT GOT PUT INTO REVERSE. NEITHER WAS THE CASE. I WAS GOING DOWN THE FREEWAY AT 65 MILES PER HOUR AND THERE WAS FLUID ALL OVER THE ROAD AFTER I GOT IT PULLED OVER. I HAVE TWO TOW TRUCK DRIVERS WHO CAN VERIFY THAT. I FEEL THAT IT WENT INTO 4 WHEEL DRIVE MODE ON IT'S OWN AND AM LUCKY TO BE ALIVE. I JUST HAD TO HAVE THE WHOLE COMPUTER SYSTEM REPLACED ABOUT SIX MONTHS AGO ON THIS SAME VEHICLE AND FEEL THAT I HAVE AN UNSAFE AND DANGEROUS VEHICLE. THE RESOLUTION IS A BILL FOR $4028. I DO HAVE THE OLD PARTS. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- YELLOW JASCKET, CO
FRONT WHEEL BEARING FAILURE, 2004 DODGE RAM 2500 2WD SLT QUAD CAB. 96,000 MILES. DURING FRONT PAD INSPECTION, NOTED HOW DIFFICULT IT WAS TO TURN LEFT FRONT WHEEL HUB. HAD HEARD SOMETHING WHILE DRIVING PREVIOUS DAY THAT SOUNDED LIKE A BEARING GOING OUT. THEN INSPECTED RIGHT SIDE, IT WAS WORSE, FREE SPIN WITH GRINDING NOISE LIKE IT HAD NO GREASE. AFTER SOME RESEARCH AND THE SHOCK OF HOW EXPENSIVE THE REPLACEMENT PARTS ARE, I DISCOVERED THAT THERE WAS A RECALL FOR LATER YEARS (2007) TO REPLACE THESE HUBS FOR LACK OF GREASE. FOR THESE BEARINGS TO FAIL AT THIS MILEAGE IS RIDICULOUS ON A PART THAT CAN'T BE SERVICED. I AM IN THE PROCESS OF REPLACING BOTH HUBS FOR OBVIOUS SAFETY REASONS. I WILL BE CALLING DODGE ON MONDAY TO SEE IF THEY WOULD CARE TO HELP ME. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- TOMBALL, TX
2004 DODGE 2500 4WD DSL HAS EXACT PROBLEM OF RECALL 03V503000, DODGE CLAIMS MY VEHICLE NOT ON RECALL LIST. CRACKED TRANSMISSION HOUSING ADAPTER AT TRANSMISSION BOLT UP. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- WHEELER, TX
TRUCK VIBRATES OR SHAKES WHEN GOING OVER 60 MPH. WHEN IT HITS A BUMP IT DOES THE SAME THING. I WAS TOLD IT WAS BALL JOINT DEFECT WHICH IS ON RECALL. *TR
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- OGDEN, UT
VEHICLE FAILED SAFETY INSPECTION BECAUSE UPPER AND LOWER BALL JOINTS WERE BAD. THE TRUCK IS ONLY 4 YEARS OLD WITH 67,000 MILES ON IT. TRUCK HAS BEEN USED PRIMARILY FOR HIGHWAY DRIVING. I AM AWARE THAT DODGE HAS HAD RECALLS FOR BALL JOINT ISSUES ON THEIR DAKOTA AND DURANGO MODELS. UPPER AND LOWER BALL JOINTS WERE REPLACED TO SATISFY UTAH STATE SAFETY INSPECTION. *TR
Source: NHTSA WEB SITE