2004 DODGE RAM 2500 Complaints

View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE RAM 2500
    - PLATTSBURG , NY

    TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 30 MPH, THE WARNING LIGHTS ILLUMINATED AND THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR. THE CONTACT WAS UNABLE TO AVOID RUNNING A RED LIGHT. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE RESET. THE FAILURE RECURRED AND THE DEALER STATED THAT THE THROTTLE SENSOR NEEDED TO BE REPLACED AT THE COST OF $450. THE FAILURE MILEAGE WAS 50,100 AND CURRENT MILEAGE WAS 50,114. UPDATED 04/23/08. *LJ AFTER THE DEALER REPLACED A PART, THE CONSUMER STILL EXPERIENCED THE SAME PROBLEM. THE DEALER THEN TOLD THE CONSUMER THERE MAY BE A SHORT IN THE WIRING HARNESS UNDER THE DASH THAT GOES TO THE CRUISE CONTROL AND THE DASH WOULD NEED TO BE TAKEN APART TO FIX THE WIRING. UPDATED

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 2500
    - GREENWOOD, MO

    THE TRUCK LOST POWER ON THE ON-RAMP TO A FREEWAY, TWO DAYS LATER IT DIED IN THE MIDDLE OF THE HIGHWAY AND I HAD TO PUSH IT OFF THE ROAD. TOOK IT INTO THE SHOP AND IT INDICATED A LIFT-PUMP FAILURE. WHEN IT WAS REPAIRED (UNDER WARRANTY - I HAD TO PAY THE DEDUCTIBLE AND THE COMPUTER UPGRADE FEE) THE DEALERSHIP PUT IN WHAT THEY TOLD ME WAS A "MANDATORY" RETRO-KIT, MOVING THE LIFT-PUMP FROM THE FIREWALL INTO THE FUEL TANK. IF THEY ARE MAKING MODIFICATIONS WHEN THEY REPAIR UNDER WARRANTY SHOULDN'T THIS BE A RECALL? I NOTICED THAT IT IS A RECALL FOR FIRE-TRUCKS, AMBULANCES AND ETC... SO IT SHOULD BE A RECALL FOR REGULAR TRUCKS TOO. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - GREENWOOD, MO

    WITH NORMAL DRIVING THE UPPER AND LOWER FRONT BALL JOINTS WENT OUT OF MY TRUCK WITHIN THE FIRST 60,000 MILES, THEN 20,000 MILES LATER I AM HAVING TO REPLACE A LOWER BALL JOINT AGAIN IN ADDITION TO A WHEEL BEARING/HUB ASSEMBLY. IN TALKING TO OTHER DODGE OWNERS AND THE SHOP THAT DID MY REPAIR WORK I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH DODGE TRUCKS, IN FACT THE BALL JOINTS WERE BACK-ORDERED WHEN I HAD THEM REPAIRED THE FIRST TIME. WORN OUT BALL JOINTS MAKE THE TRUCK UNSAFE TO DRIVE AND CAUSE UNEVEN WEAR ON TIRES - MEANING THAT I KEEP HAVING TO REPLACE TIRES AS WELL. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - ST. HELENS , OR

    TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. APPROXIMATELY THREE MINUTES AFTER THE CONTACT EXITED THE VEHICLE, THE GEAR SHIFTED INTO REVERSE. THE VEHICLE CRASHED INTO A LARGE TRUCK. THERE WERE NO OCCUPANTS IN THE VEHICLE. THE CONTACT'S LEG WAS INJURED. BOTH VEHICLES SUSTAINED BODY DAMAGE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS INSPECTED BY A DEALER, BUT NO REPAIRS WERE MADE. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 2500
    - BALTIMORE, MD

    TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND HE DID NOT BELIEVE THAT THE FAILURE WAS CORRECTED. THE DEALER STATED THAT THE ONLY RESOLUTION WAS A SMALL COMPUTER-LIKE DEVICE THAT SOUNDED WHEN THE VEHICLE SHIFTED OUT OF PARK. THE CONTACT BELIEVED THAT MECHANICAL REPAIRS SHOULD HAVE BEEN MADE, ESPECIALLY FOR HEARING-IMPAIRED CONSUMERS WHO COULD NOT HEAR THE ALARM. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 92,000 AND FAILURE MILEAGE WAS 80,156.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 2500
    - ELEELE, HI

    WHILE MAKING A RIGHT OR LEFT TURN THE STEERING MAKES A LOUD HISSING SOUND.THIS STEERING SYSTEM IS ALSO CONNECTED TO MY BRAKE SYSTEM. CALLED HYDRO-BOOST. IT SEEMS LIKE THE STEERING OIL IS BYPASSING THROUGH THE VALVE ON THE STEERING BOX. NOW WILL IT ALSO BYPASS WHEN I SLAM ON THE BRAKES SOME DAY? WENT TO THE DEALER 3 TIMES AND THEY SAY THEY CAN'T DO ANY MORE. THEY CHANGED THE STEERING GEAR BOX,STEERING PUMP AND HOSES AND STILL THE SAME.*CN

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - BELLVILLE, TX

    THE SOFTWARE CHANGE THAT INDICATES THAT THE PARKING GEAR IS NOT PROPERLY ENGAGED, GOES OFF ALL THE TIME. AT THE MOST INCONVENIENT TIMES. LIKE THE MIDDLE OF THE NIGHT, AT A QUIET CAMPGROUND, WHEN PARKING THE TRUCK. IT SEEMS THAT THERE IS A BETTER SOLUTION FOR THE PROBLEM THAN SOUNDING THE HORN. MAYBE CORRECT THE PROBLEM. ALSO THE HORN GOES OFF WHEN BACKING THE TRUCK WITH THE DOOR OPEN. I KNOW IT IS SUPPOSED TO DO THAT WITH THE "BAND AID FIX" BUT WHEN HOOKING UP TO TRAILERS, IT IS OFTEN NICE TO LEAVE THE DOOR OPEN WHEN BACKING. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - LEAVENWORTH, KS

    TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE DROPPED AND THE PASSENGER SIDE FRONT WHEEL BEARING MALFUNCTIONED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE HUB, BRAKE CALIPER, ABS SENSOR, AND BRAKE SHIELD. THE VIN WAS UNKNOWN. THE CONSUMER STATED THERE WAS A LOSS OF CONTROL AS A RESULT OF THE WHEEL DROPPING OFF THE SPINDLE. UPDATED 11/26/07

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 2500
    - ANDOVER, CT

    TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE APART AND STATED THAT THE CAUSE OF THE FAILURE WAS THE FRONT DRIVER SIDE WHEEL HUB. APPROXIMATELY ONE MONTH LATER, THE NOISE RECURRED WHEN THE VEHICLE CAME TO A STOP. THE CONTACT REMOVED THE FRONT PASSENGER SIDE WHEEL AND FOUND THAT THE UNIVERSAL JOINT FAILED. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 2500
    - FULTON, IL

    2004 DODGE RAM FRONT BUMPER WAS LOOSE. CUSTOMER STATES HE TOWED THE VEHICLE TO CALIFORNIA AND BACK BEFORE NOTICING THE BUMPER. HE WAS THANKFUL THE BUMPER DIDN'T DETACH WHILE TOWING THE TRUCK. *KB THE CONSUMER WANTED TO TOW THE VEHICLE BEHIND HIS MOTORHOME. THE CONSUMER PURCHASED A 10,000 POUND BLUE OX TOW BAR AND THE RECOMMENDED BLUE OX TRUCK ATTACHMENT BAR TO GO WITH THE SPECIFIC TOW BAR. THE CONSUMER NOTICED THE BUMPER ASSEMBLY WAS ONLY ATTACHED TO THE FRAME WITH FOUR 7/16 BOLTS. THE BOLTS WERE THE ONLY THING THAT HELD THE ASSEMBLY TO THE FRAME WITH ONLY 1/8 OR LESS METAL SLOTTED BRACKETS. THE JARRING MOVEMENT OF THE TOWING HAD ALLOWED MOVEMENT OF THE BRACKETS AT THE POINT OF CONTACT WITH THE FRAME. *JB

    Source: CONSUMER LETTER