2004 DODGE RAM 2500 Complaints
View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE RAM 2500- MELBOURNE, FL
ON MARCH 31, 2006 I STOPPED THE 2004 DODGE 2500 RAM 4X4 TO PICK UP MY MAIL. PRIOR EXITING THE VEHICLE I PLACED THE SHIFT LEVER INTO PARK BELIEVING IT WAS IN LOCKED PARK CONDITION. THE VEHICLE WAS ON LEVEL GROUND AND NOT MOVING. BELIEVING IT WAS SAFE TO EXIT THE VEHICLE I EXITED ON THE DRIVERS SIDE LEAVING THE DRIVERS DOOR OPEN AND WALKED APPROX. 30 FEET IN FRONT OF THE VEHICLE( APPROX 15 T0 30 SEC.). ALL OF SUDDEN THE VEHICLE STARTED MOVING BACKWARDS AT A HIGH RATE OF SPEED. CONCERNED THAT OTHER PERSONS MAY BE IN THE AREA I CHASED THE VEHICLE DOWN ON A DEAD RUN. I ATTEMPTED TO ENTER THE VEHICLE BUT WAS PULLED DOWN BY THE DRIVERS DOOR AND HITTING THE BACK OF MY HEAD ON THE PAVEMENT. I WAS TEMPORALLY PARALYZED AND LOST ALL LIMB MOVEMENT. UNABLE TO MOVE I LAID IN THE ROAD AND WATCHED THE FRONT WHEEL ROLL PASSES MY HEAD. THE VEHICLE WAS STOPPED BY A DRAINAGE DITCH WITHOUT ANY DAMAGE. I HOWEVER WAS NOT AS FORTUNATE AND CONTINUE TODAY TO HAVE MULTIPLE HEAD, NECK AND MEMORY RELATED MEDICAL RELATED PROBLEMS RESULTING FROM THE ACCIDENT. I WAS NOT AWARE OF A SAFETY ISSUE UNTIL RECEIVING A RECALL NOTICE DCC IN AUG 2006. THIS IS A VERY SERIOUS PROBLEM AS THE VEHICLE PROVIDES THE DRIVER WITH THE FALSE SENSE OF SAFETY WHEN THE VEHICLE IS NOT IN A SAFE MODE.
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- SANTA ROSA, CA
DT*: THE CONTACT STATED WHILE GETTING INTO THE VEHICLE, THE HANDLE USED FOR BALANCING OR SECURING ONESELF WHEN EXITING OR ENTERING THE VEHICLE ON THE LEFT SIDE DETACHED. THE CONTACT FELL BACK SLIGHTLY, SUFFERING SLIGHT BACK INJURIES. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- WILLARD, MO
LTR RE DEFECTIVE SHIFT LEVER FOR 2004 DODGE 2500 QUAD CAB, CONCERNED THAT A SAFETY RECALL SERVICE NOTICE FOR AN OUT OF PARK ALARM SYSTEM FOR 2003-2005 ATTEMPTS TO FIX TRANSMISSION OR SHIFT LEVER PROBLEM IN HIS VEHICLE. *KB THE CONSUMER STATED HE PLACED THE GEAR INTO PARK WITH THE MOTOR RUNNING, THE CONSUMER RETURNED TO THE FRONT OF THE VEHICLE, WHEN ALL OF A SUDDEN THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, BUT SLID OFF DUE TO ICE AND THE DOOR KNOCKED HIM TO THE GROUND, WHILE THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONSUMER REQUESTED THAT THE RECALL BE COMPLETED ON HIS VEHICLE, HOWEVER HE STATED THE MANUFACTURER REFUSED TO INSTALL THE NECESSARY EQUIPMENT TO COMPLETE THE RECALL. THE SEAT BELT DIDN'T RETRACT FULLY. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2004 DODGE RAM 2500- LOVELOCK, NV
MY UNDER WARRANTY 2004 DODGE RAM WITH A HEMI ENGINE HAS LOUD LIFTERS AND RUNS ROUGH. THE LIFTER MAY SEIZE CAUSING THE ENGINE TO SUCK A VALVE AND SEIZE THE ENGINE YET THE DEALER NOR DODGE WILL DO ANYTHING AND CLAIMS IT'S NORMAL. I HAVE 2 OTHER OLDER DODGE'S AND I'M NO FOOL. THE ENGINE HAS 29,000 MILES AND WHEN I FIRST COMPLAINED IT HAD 20,000. PLEASE GUIDE ME TO FINDING HELP. *JB
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- LOVINGTON, NM
DT*: THE CONTACT STATED THE RECALL REMEDY FOR RECALL # 03V503000; POWER TRAIN: AUTOMATIC TRANSMISSION IS UNACCEPTABLE DUE TO THE HORN SOUNDING UNEXPECTEDLY. THE DEALERSHIP INFORMED THE CONTACT THAT THERE HAVE BEEN PREVIOUS COMPLAINTS ABOUT THE REMEDY FOR THIS RECALL AND FURTHER PROBLEMS WITH THE HORN SOUNDING UNEXPECTEDLY AFTER THE RECALL REMEDY WAS PERFORMED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 DODGE RAM 2500- LACEY, WA
I HAVE A 2004 DODGE RAM 2500 WITH THE CUMMINS AND AUTOMATIC TRANSMISSION. THE AUTOMATIC SELECTION INDICATOR DOES NOT SHOW THE VEHICLE IN PARK AT LEAST ONCE A DAY WHEN I DRIVE IT. I NOW THIS IS A PROBLEM AND HAVE HAD RECALL #05V-462 DCC #E17 DONE. THIS IS A PATCH AND DOES NOT ADDRESS THE PROBLEM OF WHY MY TRUCK DOES NOT GO INTO PARK. ONE OF THESE DAYS MY 7000 POUND TRUCK IS GOING TO ROLL BACKWARDS AND DAMAGE, INJURE OR KILL SOMEONE . *NM
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- FARR WEST, UT
WE HAVE HAD OUR 2004 DODGE TRUCK FOR ALMOST 3 YEARS AND HAVE LOVED IT - HOWEVER, WITHIN THE LAST 2 WEEKS WE ARE VERY CONCERNED ABOUT THE SAFETY OF THE TRUCK WE ARE DRIVING. WHILE TRAVELING 80 MPH DOWN THE FREEWAY OUR TRUCK STARTED VIBRATING / SHAKING UNCONTROLLABLY. WE WERE UNABLE TO STEER THE TRUCK AND WERE DRIFTING INTO THE OTHER LANE OF TRAFFIC - IF I APPLIED THE BRAKES IT ONLY INTENSIFIED THE VIBRATIONS OF THE TRUCK. WE WERE FINALLY ABLE TO GET THE TRUCK INTO THE EMERGENCY LANE (LUCKILY WITHOUT CAUSING ANY ACCIDENTS) AND HAD TO WAIT UNTIL THE TRUCK REACHED BELOW 45 MPH BEFORE THE VIBRATIONS STOPPED. HAD WE STOMPED ON THE BRAKES - THE TRUCK MOST LIKELY WOULD HAVE ROLLED. UNBELIEVABLY, WHEN WE CALLED THE DEALER THEY KNEW ABOUT THIS PROBLEM. THEY ASSUMED THAT WE HAD A LEVELING KIT ON THE TRUCK, WHICH WE DO NOT. THEY HAVE INDICATED THAT DAIMLER CHRYSLER HAS EVEN ISSUED A SERVICE BULLETIN ON HOW TO FIX THE PROBLEM, WHICH COULD LEAD TO BE VERY EXPENSIVE, DEPENDING ON HOW MANY STEPS WE HAVE TO TAKE TO FIX THE PROBLEM. THE FIRST STEP IS HAVING THE ALIGNMENT ADJUSTED TO A DIFFERENT SPECIFICATION - THIS IS $90.00. I AM CONCERNED ABOUT THE COST OF REPAIRS, BUT EVEN MORE CONCERNED ABOUT THE SAFETY OF MY FAMILY WHILE TRAVELING IN THE TRUCK. THIS IS MY FIRST STEP TO GET ATTENTION TO THIS PROBLEM - THIS NEEDS TO BE SERIOUSLY LOOKED INTO AND A RECALL SENT OUT TO HAVE THE PROBLEM FIXED. *JB
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- GRAY, TN
DEFECTIVE WEATHERS TRIPPING AROUND FRONT DOORS OF MY 2004.5 DODGE RAM TRUCK. DODGE DID NOT INFORM ME OF DEFECTIVE DESIGN AND WILL NOT REPAIR IT AT THEIR EXPENSE (CARBON MONOXIDE INHALATION DANGER). ELECTRICAL COMPONENT AND WIRING HARNESS DEFECTS, DEALER HAS NOT NOTIFIED ME OF DEFECTS, WILL NOT FIX THEM UNDER WARRANTY,(FIRE HAZARD). DECEPTIVE PRACTICES BY DODGE DEALER (KARI DODGE , KALISPELL MONTANA). SOLD ME A 7 YEAR 70,000 MILE WARRANTY , SPECIFICALLY STATING IT WAS NOT SIMILAR TO MY PREVIOUS WARRANTY (INSURANCE POLICY IT TURNED OUT TO BE). I PAID 1700 DOLLARS FOR A WARRANTY THAT DOES NOT COVER WHAT I WAS LEAD TO BELIEVE IT WOULD. *JB
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- HOUSTON, TX
MR. DENNIS SHANNON HAD PARKED HIS 2004 DODGE RAM 2500 AND THEN EXITED THE VEHICLE. THE VEHICLE REMAINED RUNNING DURING THIS PERIOD. AS MR. SHANNON BEGAN TO WALK BACK TOWARDS THE REAR OF HIS TRUCK IT STARTED TO ROLL BACKWARDS. THE POLICE REPORT INDICATES THAT AS MR. SHANNON ATTEMPTED TO GET BACK IN THE TRUCK IT RAN OVER HIM. MR. SHANNON SUFFERED SEVERE AND FATAL INJURIES. MR. SHANNON DIED ON 7-22-2005. *JB
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- SUNNY VALLEY, OR
I WILL BE DRIVING ALONG IN MY TRUCK WHEN IT COMPLETELY SHUTS OFF. THE STEERING WHEEL LOCKS UP AND I AM UNABLE TO BRAKE. THE TRUCK HAS ALREADY LANDED IN A DITCH AND POSTED A MAJOR TRAFFIC HAZARD WHEN THESE EPISODES OCCUR. IN ADDITION, MANY TIMES MY FIVE YEAR OLD SON IS WITH ME. *NM
Source: NHTSA WEB SITE