2009 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER STEERING AND VIBRATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 09/18/15*LJ THE CONSUMER STATED WHEN HE HIT A POT HOLE OR DIP IN THE ROAD, THE STEERING WHEEL WOULD SHAKE VIOLENTLY, ALONG WITH THE ENTIRE TRUCK. THE CONSUMER STATED HE HAD NO CONTROL OVER THE VEHICLE. UPDATED 09/22/15*JB....UPDATED 10-27-15 *BF THE CONSUMER STATED HE REPLACED THE BALL JOINTS, SHOCKS AND STEERING DAMPENER. IT REMEDIED THE PROBLEM SOME, BUT HE COULD STILL FEEL A LIGHT SHIMMY IN THE STEERING WHEEL WHICH PROGRESSED FOR SEVERAL MONTHS. THE CONSUMER WANTED TO PARTICIPATE IN THE BUY BACK PROGRAM. UPDATED 01/05/16. *JB THE CONSUMER STATED THE MANUFACTURER WOULD NOT BUY THE VEHICLE BACK AT THE KELLY BLUE BOOK VALUE. *JS *CN

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE ALARM AND HORN ACTIVATED WHEN THE CONTACT WAS NOT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE WOULD HESITATE TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. IN ADDITION, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAG SYSTEM) WAS RECEIVED IN JUNE 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 2500. WHILE DRIVING THE VEHICLE APPROXIMATELY 65 MPH ON ROUGH ROAD CONDITIONS, IT SHOOK VIOLENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,200.

I RECEIVED A RECALL NOTICE INFORMING ME THAT THE AIR BAG INFLATOR COULD INJURE ME IF DEPLOYED. I CALLED DEALER AND WAS INFORMED THAT I WILL HAVE TO WAIT 1 MONTH TO HAVE IT INSPECTED. I ASKED TO HAVE IT DISABLED UNTIL IT CAN BE REPLACED AND WAS TOLD THAT THE EARLIEST TIME TO HAVE IT LOOKED AT IS AUGUST 31. IN THE MEANTIME I'M EXPECTED TO DRIVE MY VEHICLE WITH A POSSIBLE HAND GRENADE IN THE STEERING WHEEL. I FEEL THAT DODGE AND THEIR DEALERS ARE NOT RESOLVING THIS SAFETY ISSUE IN A TIMELY MANNER. IF THE AIRBAG IS UNSAFE, THEN IT SHOULD BE DISABLED IMMEDIATELY.

TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE & ENGINE COOLING SYSTEM, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN

TL* THE CONTACT OWNED A 2012 (NA) DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT SUSTAINED BRUISES ON HIS LEG, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FRONT STEERING LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NO FURTHER DETAILS ON THE FAILURE WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE UNAVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE TIE ROD EVENTUALLY BROKE AS HE WAS PULLING INTO A PARKING LOT AND DAMAGED THE DRIVER'S SIDE TIRE. UPDATED 10/01/15*JB