2004 DODGE RAM 2500 Complaints
View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE RAM 2500- SAN JOSE, CA
I HAVE A 04 DODGE 2500 4X4 TRUCK, WHEN I DRIVE AT SPEEDS OF 70 MPH AND ABOVE A HIT A RIPPLE IN THE ROAD, THE FRONT DRIVER SIDE TIRE WILL START TO HOP VIOLENTLY. I HAVE TO SLAM ON MY BRAKES TO STOP THE HOPPING OF FRONT TIRE. *NM
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- SAN JOSE , CA
04 2500 TRUCK HAD POOR POWER AND WAS LOSING A LOT OF OIL ON THE HIGHWAY. IT WAS DETERMINED BY DEALERSHIP A THROWN ROD. I HAVE THE BANKS POWER SYSTEM INSTALLED AND WAS TOLD WARRANTY WAS VOIDED. *NM
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- HOLLYWOOD, FL
LEFT WHEEL BEARING ON MY 2004 RAM 2500 TRUCK HAS BEEN REPLACED 8 TIMES. THE FAILURE OCCURS UNDER NORMAL DRIVING CONDITIONS. TWO DEALERSHIPS HAVE WORKED ON THE PROBLEM BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE MALFUNCTION. THE SEAL OF THE WHEEL BEARING HAS BEEN BROKEN EVERY TIME. THE FIRST INCIDENT OCCURED SHORTLY AFTER I PURCHASED THE TRUCK. MILEAGE WAS APPROXIMATELY 2200 MILES. RECENTLY, THE LAST FOUR TIMES, THE SEAL WAS BROKEN APPROXIMATELY EVERY 3000 MILES. DODGE DEALERSHIP (ARRIGO DODGE, WEST PALM BEACH, FLORIDA) CLAIMS THAT CHRYSLER WILL NOT AUTHORIZE THEM TO REPAIR ADDITIONAL PARTS (SPINDLES, FRONT END, ETC.), HOWEVER, A CHRYSLER REPRESENTATIVE HAS STATED THAT THE DEALERSHIP HAS THE AUTHORITY TO MAKE ANY REPAIRS THAT NEED TO BE DONE. DEALERSHIP CLAIMS THAT THIS IS THE FIRST TIME THAT A VEHICLE HAS BEEN BROUGHT IN WITH THIS TYPE OF REPAIR.
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- MONTGOMERY, TX
I PARKED AT A LOCAL GAS STATION TO GO INSIDE TO PAY. I LEFT THE TRUCK RUNNING WITH IT IN PARK. AFTER I WAS INSIDE FOR APPROXIMATELY 30-45 SECONDS, THE TRUCKS GEAR SHIFT SLIPPED OUT OF PARK AND INTO REVERSE, CAUSING THE TRUCK TO RUN BACKWARDS, FINALLY STRIKING A GAS PUMP AND KNOCKING IT OVER. I WAS ABLE TO REACH THE TRUCK AND STOP IT BEFORE IT WENT ANY FURTHER. I HAD MY BUMPER REPLACED AS IT WAS DAMAGED. THERE WAS A CLAIM FOR APPROX $25,000.00 TO REPLACE THE GAS PUMP. *JB
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- DUNMORE, PA
WHEN TRUCK WAS PLACED IN "PARK" SOMEHOW IT WENT INTO REVERSE AND HIT A POST AT THE SHOPPING CENTER DAMAGING THE RIGHT SIDE OR THE REAR BUMPER. ALSO WHEN TRUCK IS PARKED WITH ENGINE IDLING THERE IS A BANGING NOISE COMING FROM UNDERNEATH BY THE 4 WHEEL DRIVE ENGAGE LEVER. *NM
Source: NHTSA WEB SITE -
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2004 DODGE RAM 2500- WATERTOWN, TN
DT: THE CONSUMER STATED THAT 2004 DODGE RAM 2500 WENT INTO REVERSE BY ITSELF. THE TRUCK WAS PARKED AND WAS IDLING. THE CONSUMER LEFT THE TRUCK WITH HIS GRAND CHILD IN THE BACK ASLEEP. THE TRUCK KNOCKED ITSELF INTO REVERSE AND RAN ACROSS A PARKING LOT AND HIT A SIGN AND CRASHED. AFTER THE TRUCK HIT THE SIGN IT STOPPED BUT WAS STILL RUNNING. RESULTED IN $7,200.00 DAMAGE. THE CHILD WAS NOT HURT. THE CONSUMER LEFT THE TRUCK IN PARK AND WHEN HE RETURNED TO THE TRUCK IT WAS IN REVERSE. AND THE CHILD WAS STILL ASLEEP. THE CHILD HAD NOT KNOCKED THE TRUCK OUT OF GEAR. A POLICE REPORT WAS TAKEN GAVE NO INDICATION OF THE CAUSE. THE TRUCK BENT A WATER VALVE BESIDES THE SIGN WITH SOME PROPERTY DAMAGE. THE CONSUMER WAS IN SHOCK OVER THIS INCIDENT. THE CONSUMER WAS CONTACT BY ANOTHER CAR OWNER THAT FACED A SIMILAR SITUATION. THE CONSUMER HAD REFECTORIES OF THE ACCIDENT. THE CONSUMER SAID THAT THE TRUCK IS DRIVABLE AND PARKED AT HIS HOUSE. SOMEONE FROM DODGE WAS SUPPOSE TO COME LOOK AT THE TRUCK. *AK *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- SOUTHINGTON, CT
2004 DODGE RAM 2500 QSLT 4 X 4 DIESEL EXCESSIVE VIBRATION IN STEERING, SEATS, FLOORBOARDS AND MIRRORS AT HIGHWAY SPEEDS AROUND 70 TO 75 MPH. VEHICLE HAS BEEN TO DEALER TWICE FOR A TOTAL OF 12 DAYS. TECHNICIAN HAS DUPLICATED PROBLEM AND DEALER HAS TRIED TO RECTIFY PROBLEM. DEALER HAS REPLACED U-JOINTS, DRIVE SHAFT, TRIED REBUILDING THE DIFFERENTIAL, EVEN SWAPPED KNOWN GOOD WHEELS AND TIRES FROM A NEW VEHICLE. TRIED ADJUSTING AIR PRESSURES AND ROTATING WHEELS. DEALER HAS CONTACTED S.T.A.R. TECHNICAL CENTER. THE CENTER GAVE THEM A LENGTHY RECOMMENDATION FOR ISOLATING THIS VIBRATION ONLY TO SEEM TO HAVE MADE THE VIBRATION WORSE. AT THIS TIME THE DEALER HAS BEEN TOLD BY THE MANUFACTURER THAT THEY ARE NOT AUTHORIZING ANY MORE ATTEMPTS TO REPAIR THIS PROBLEM. WHEN CONTACTING THE CUSTOMER SERVICE CENTER AT CHRYSLER I WAS TOLD TO WORK WITH THE DEALER. I WAS FINALLY TOLD BY THE DEALER THAT CHRYSLER IS AWARE OF THIS PROBLEM AND IS SUPPOSEDLY WORKING TO RESOLVE IT. IF YOU ASK ME, AFTER RESEARCHING THE INTERNET, I HAVE SEEN THIS COMPLAINT BY SEVERAL CONSUMERS OF THIS PARTICULAR MODEL, AND IT DATES BACK OVER A YEAR AND A HALF. *NM
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- WHITE SALMON, WA
MAKING RIGHT TURN ONTO NARROW INTERSTATE BRIDGE ENGINE DIED WITH LOSS OF POWER STEERING AND BRAKING. THIS IS 9TH TIME IT HAS HAPPENED AND HAS BEEN TO THE DEALER 7 TIMES AND ABOUT 5000 MILES AGO DEALER REPLACED COMPUTER. ALMOST WAS REAR-ENDED AND ALMOST DROVE INTO ONCOMING TRAFFIC. THERE HAVE BEEN COMPLAINTS LIKE THIS ALL OVER THE COUNTRY WITH THE HEMI ENGINE. WHEN IS THE GOV'T. GOING TO ACT BEFORE SOMEONE IS KILLED. DODGE IS IGNORING THE SEVERITY OF THE SITUATION. *JB
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- CLERMONT, FL
A FEW WEEKS AGO WE HAD TO HAVE THE TRANSMISSION "DROPPED" ON OUR 2004 DODGE RAM 2500 4X4. WE BOUGHT THIS VEHICLE BRAND NEW LAST YEAR SO WE WERE OBVIOUSLY SURPRISED THAT WE HAD TO HAVE SOMETHING THIS EXTENSIVE DONE SO SOON. MY HUSBAND WAS LEAVING A HOUSE AND PUT THE TRUCK IN PARK TO WALK BACK AND OPEN THE ELECTRONIC GATE. WHEN HE TURNED AROUND THE TRUCK WAS ROLLING BACK AT HIM. HE MANAGED TO GET HIS RIGHT LEG UP INTO THE VEHICLE TO TRY TO REACH UP AND PUT THE TRUCK IN PARK. HIS LEG WAS PINNED BETWEEN THE DOOR JAMB AND THE ELECTRONIC FENCE. FINALLY THE FENCE GAVE WAY AND COLLAPSED. HE WAS LUCKY THAT IT DID THAT OR IT WOULD HAVE CUT HIS LEG OFF AT THE KNEE. HE WAS SHOCKED AT WHAT HAPPENED. AFTER SEEING ALL THE SIMILAR COMPLAINTS ON A WEBSITE - AND ONE DEATH - I WANTED TO MAKE MY COMPLAINT ALSO SO THAT MAYBE DODGE WILL DO SOMETHING ABOUT IT BEFORE MORE PEOPLE GET HURT. ALL I CAN THINK OF IS, "WHAT IF OUR 3 YR OLD HAD BEEN THERE - SHE WOULD BE DEAD RIGHT NOW". I THINK IT IS UNACCEPTABLE THAT CHRYSLER/DODGE KNOWS OF THIS PROBLEM BUT WON'T RECALL THE VEHICLE. IT IS LIFE-THREATENING. PLEASE DO SOMETHING ABOUT IT BEFORE MORE PEOPLE ARE INJURED OR KILLED. *NM
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- MANTUA, UT
DT: THERE IS A PROBLEM WITH THE INDICATOR LIGHT ON THE DASH AND A PROBLEM WITH THE GEAR SHIFTER. THE CONSUMER STATES THAT WHEN PUTTING THE VEHICLE INTO GEAR THE INDICATOR LIGHT DOES NOT ALWAYS SHOW THE CORRECT GEAR. BEFORE THE CONSUMER PUT THE VEHICLE INTO PARK WITH THE MOTOR RUNNING, AND WHEN THE CONSUMER EXITED THE VEHICLE, IT DID NOT MOVE AT FIRST, THEN IT ROLLED BACKWARD. THIS CAUSED PROPERTY DAMAGE. THIS INCIDENT OCCURRED ON 8-26-05, AND SIMILAR INCIDENTS HAPPENED AT LEAST FIVE TIMES. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE