2011 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

RECALL P65 - DEALER WILL NOT GIVE ME THE INFORMATION ABOUT THE WORK TO BE COMPLETED AND NEITHER WILL CHRYLSER. DEALER CANNOT DO THE WORK BECAUSE HAVE NOTHING ELSE TO DRIVE AND I WORK. DEALER DID A RECALL BEFORE AND DID NOT SOLDIER LIKE HE SAID, BUT SPLICED WIRES, MADE A MESS, AND IS PROBABLY WHAT HE WANTS TO DO NOW. I CANNOT TRUST A DEALER TO FIX THE REPAIR. CHRYSLER NEEDS TO REPLACE THE WHOLE UNIT AND NOT SHORT CUT ME ON THE REPAIR. IF IT IS SO CRITICAL.

POWER STEERING FAILED WHILE DRIVING. IT WILL GO IN AND OUT INTERMITTENTLY AND THEN WORK PERIODICALLY. OUR TIE ROD ALREADY SNAPPED AND WAS REPLACED UNDER RECALL, BUT NOW THE TRUCK HAS POWER STEERING ISSUES. A VIN CHECK SAYS ALL REPAIRS HAVE BEEN COMPLETED ON OUR TRUCK BUT WE ARE STILL HAVING STEERING ISSUES. WAS DRIVING AND MAKING A TURN WHEN THE STEERING WENT OUT INITIALLY AND WE COULD NOT TURN THE VEHICLE. ALSO, BRAKE CONTROL SYSTEM IS MALFUNCTIONING, CAUSING LOCKING TRAILER BRAKES, ROOF SUDDENLY BEGAN LEAKING AND FLOODED INTERIOR CAB, TIRE PRESSURE SENSORS ARE MALFUNCTIONING, HEATER FLAP IN DASH IS BAD AND BEEN IN FOR REPAIR 2 TIMES AND ITS NOT FIXED. AIR CONDITIONER IS NOT BLOWING COLD AND THE BACKUP CAMERA DOES NOT WORK. THE TRUCK HAS 60,000 MILES NOW AND IS STILL UNDER WARRANTY, BUT DODGE SAYS IT CAN'T FIX SOME OF THE PROBLEMS DUE TO NO WARRANTY OR NOT BEING ABLE TO LOCATE THE PROBLEM.

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE . THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2011 RAM 2500 WITH 5.7 HEMI MOTOR EXHAUST MANIFOLD BOLTS BREAK ALLOWING EXHAUST MANIFOLDS TO BECOME LOSE FROM ENGINE, ALLOWING HOT EXHAUST FUMES TO ESCAPE EXHAUST SYSTEM AND ENTER PASSENGER COMPARTMENT, WHILE BEING DRIVEN, CAUSING POSSIBLE CARBON MONOXIDE INHALATION AND DEATH. THE EXHAUST MANIFOLD LEAK WILL ALSO CAUSE THE VERY REAL POTENTIAL OF A DEADLY FIRE IN ENGINE COMPARTMENT.

TODAY I RECEIVED THE SECOND RECALL NOTICE P65/NHTSA 14V-635. THE PREVIOUS ONE I CALLED THE DEALER AND HE SAID ALL PARTS TO REPAIR ON BACKORDER, WILL CALL WHEN HAVE PART. THAT HAS BEEN MONTHS AGO. WHAT DO THEY EXPECT ME TO DO WITH ANOTHER NOTICE?

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 04/14/16*LJ; UPDATED 05/10/18*JB *TR

I WAS DRIVING THE VEHICLE DOWN A HIGHWAY AT ROUGHLY 65MPH. EVERYTHING SEEMED TO BE FUNCTIONING PROPERLY AT THIS TIME. I SIGNALED TO MAKE A LEFT-HAND TURN ONTO A STREET AHEAD. I SLOWLY BRAKED TO ROUGHLY 10-15 MPH BEFORE BEGINNING TO TURN. WHEN I STARTED TO TURN, THE POWER-STEERING IN THE VEHICLE FAILED. IN OTHER WORDS, THE POWER-STEERING WAS WORKING FINE JUST BEFORE EXECUTING THE TURN, THEN FAILED WITHOUT WARNING JUST AS I STARTED TO TURN THE WHEEL AND WAS STILL IN MOTION.. THE WHEELS BECAME EXTREMELY DIFFICULT TO TURN AND I WAS ABLE TO OVERPOWER THE FAILED POWER-STEERING COMPONENTS TO COMPLETE THE TURN AND GET OFF THE HIGHWAY SAFELY. HOWEVER, IF MY PHYSICALLY SMALLER WIFE HAD BEEN DRIVING, I AM NOT CONFIDENT THAT IT WOULD HAVE ENDED AS WELL. THERE WAS ONCOMING TRAFFIC ON THE OPPOSITE LANE TRAVELING AT 65MPH WHEN THE FAILURE OCCURRED. NO DASH LIGHTS, "CHECK ENGINE", ETC. APPEARED BEFORE OR AFTER THE OCCURRENCE. ONCE THE ENGINE IS IDLED UP, THE PROBLEM DISAPPEARS. IT'S ONLY WHEN THE ENGINE IS IDLED DOWN (LIKE WHEN YOU'RE SLOWING FOR A TURN), THAT THE POWER-STEERING WOULD FAIL UNEXPECTEDLY. I RESEARCHED THE PROBLEM ONLINE AND FOUND THIS TO BE CAUSED BY A "STICKING VALVE" IN THE HYDRO-BOOST SYSTEM. I CONTACTED A LOCAL DEALERSHIP SERVICE DEPT., AND WAS TOLD THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY AFTER 36K MILES (VEHICLE CURRENTLY HAS 48K MILES). THEY DO NOT SEEM TO BE CONCERNED ABOUT THE EVIDENT SAFETY ISSUE THIS POSES ON A FAIRLY NEW VEHICLE. I AM WRITING THIS COMPLAINT IN HOPES THAT THE NHTSA WILL INVESTIGATE THIS FURTHER BEFORE SOMEONE BECOMES INJURED. I UNDERSTAND THAT PARTS CAN SOMETIMES FAIL ON NEW VEHICLES, BUT WHEN THEY FAIL THIS EARLY WITHOUT WARNING AND AFFECT VITAL PARTS THAT CONTROL THE VEHICLE, SOMETHING SHOULD BE DONE.

MY SAFETY COMPLAINT ON OUR 2011 DODGE RAM 3500 TRUCK SHOULD ALREADY BE IN FILE! WE HAVE HAD SAFETY ISSUES WITH THIS TRUCK EVER SINCE PURCHASING IT AS A USED VEHICLE FROM RAMEY'S IN BECKLEY, WV. THERE ARE AT PRESENT THREE (3) RECALLS ON THIS VEHICLE, OF WHICH N49 APPEARS TO BE THE MOST LIFE-THREATENING, WHICH WE WERE NEVER NOTIFIED ABOUT, NOR WERE WE EVER NOTIFIED ABOUT THE BUYBACK ON THIS TRUCK. WE ACCIDENTALLY FOUND OUT. WE WERE NEVER NOTIFIED OF ANYTHING CONCERNING THESE PROBLEMS, PROBABLY BECAUSE WE PURCHASED IT USED. THE PROBLEM WITH THE TIE ROD, WHICH COULD CAUSE LOSS OF CONTROL AND A POSSIBLE CRASH IS NOT THE ONLY LIFE-THREATENING RECALL. THE RECALL WITH THE FUEL HEATER COULD POSSIBLY CAUSE A FIRE. WE HAVE, ON SEVERAL OCCASIONS, NOTICED SMOKE COMING OUT FROM UNDER THE HOOD WHILE REFUELING THE TRUCK, AS WELL AS A NOTICEABLE SHAKING AND VIBRATING IN THE FRONT OF THE TRUCK WHILE IN OPERATION. FCA US, LLC IS ATTEMPTING TO CIRCUMVENT THE "CONSENT ORDER" AGREED TO BY THEM WITH NHTSA. THEY HAVE AGREED TO REPURCHASE THESE DEFECTIVE VEHICLES FOR THE PURCHASE PRICE PAID BY THE "ORIGINAL" PURCHASER, MINUS A REASONABLE AMOUNT FOR DEPRECIATION, PLUS 10%! IT APPEARS THAT FCA IS MAKING THEIR OWN RULES TO REPURCHASE BY "LOW-BALLING" THE REPURCHASE PRICE! WHAT THEY ARE ATTEMPTING TO DO IS CALLED FRAUD! IT WOULD APPEAR THAT NHTSA IS ALLOWING IT! SHOULD A CRASH OR FIRE HAPPEN WHILE FCA DRAGS ITS FEET ON THE REPURCHASE OF THIS TRUCK, SOMEONE WILL BE HELD ACCOUNTABLE BY LAW!

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED 10 DAYS AND 75 MILES LATER. BLUE SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO EXTENUATOR FAILED AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. UPDATED 01/21/16*LJ *CN