2003 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE GEAR WOULD SHIFT OUT OF THE PARK POSITION INTO REVERSE AND ROLL BACKWARDS INDEPENDENTLY. WHENEVER THE VEHICLE WAS PLACED INTO PARK, THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO AVOID THE VEHICLE REVERSING WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO PROVIDED A TEMPORARY REMEDY, IN WHICH IF THE VEHICLE'S DOOR WAS OPEN AND THE VEHICLE BEGAN TO REVERSE, THE HORN WOULD AUTOMATICALLY SOUND TO WARN THOSE NEARBY. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

TAKATA RECALL COMPLAINT RECALL NUMBER R26 / NHTSA 15V-312 I TOOK MY TRUCK TO THE DEALERSHIP TO GET THE RECALLED PASSENGER TAKATA AIRBAG INFLATOR REPLACED UNDER THE RECALL. I WAS TOLD BY ONE OF THE SERVICE ADVISORS THAT DODGE WILL REPLACE ANY PARTS THAT ARE BROKEN FREE OF CHARGE DURING THE REPLACEMENT OF THE INFLATORS. WELL THAT WAS A LIE, AS YOU CAN SEE THAT THE DASHBOARD ON THIS SAME 2003 RAM 2500 MODEL HAS MANY COMPLAINTS ABOUT IT CRACKING AND LITERALLY BREAKING APART DUE IT BECOMING BRITTLE. MINE HAS 5 CRACKS ON THE DASHBOARD AND IT IS BLOWING BROKEN PIECES OUT THE VENTS INTO MY FACE WHILE DRIVING DUE TO THE PROBLEM WITH THE DASHBOARDS. WELL THEN THE DEALERSHIP ADVISED ME THAT THE DASHBOARD WILL CRACK AND BREAK INTO PIECES DURING THE REPLACEMENT OF THE FAULTY TAKATA INFLATOR AND THEY WANTED ME TO PAY TO REPLACE THE DASHBOARD AND OTHER ASSOCIATED PARTS THAT WILL BREAK APART DURING THE REPLACEMENT SO I DECLINED THE REPAIR. THEY TOLD ME THAT SINCE MY DASHBOARD HAS CRACKS ALREADY THAT THEY WOULD NOT PAY FOR THE PARTS THAT WOULD BREAK DURING THE REPLACEMENT OF THE INFLATOR. I DO NOT HAVE THE MONEY TO REPLACE THE ENTIRE DASHBOARD. SO NOW EVERY TIME MY WIFE IS A PASSENGER IN THE TRUCK I HAVE TO WORRY ABOUT HER GETTING INJURED WORSE IN AN ACCIDENT DUE THE FAULTY INFLATOR. I FIND THIS UNACCEPTABLE THAT DODGE INSTALLED CHEAP PLASTIC DASHBOARDS AND NOW I HAVE A DEFECTIVE INFLATOR THAT CAN NOT BE REPLACED WITH OUT COSTING ME THOUSANDS OF DOLLARS DUE TO THE DEFECTIVE DASHBOARDS. I THINK DODGE SHOULD PAY FOR EVERYTHING SINCE THEY USED FAULTY PARTS AND THE RECALL REPAIRS SHOULD NOT COST ME ANYTHING TO GET IT FIXED NO MATTER HOW MANY PARTS THEY HAVE TO REPLACE FREE OF CHARGE ATTACHED IS THE REPAIR TICKET I RECEIVED FROM THE DEALERSHIP. *TR

DASH CRACKED A FEW YEARS BACK, NOW IT IS ALMOST COMPLETELY DISINTEGRATED. BESIDES THE DANGER OF FLYING PROJECTILES THE DEFROSTER AIR VENTS NO LONGER DIRECT THE AIR FLOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE WAS IN MOTION WHEN I IDENTIFIED A LARGE CRACK HAD FORM IN THE CENTER OF THE DASHBOARD ABOVE THE RADIO FROM FRONT TO REAR. AS I DRIVE EACH DAY I HAVE MORE AND MORE CRACKS FORMING IN ALL DIRECTIONS WITH SHARP/ANGULAR PIECES UNEXPECTEDLY FALLING INTO THE DASH AND THE CAB OF THE TRUCK. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS ESPECIALLY WHEN I CONSIDER WHAT MIGHT HAPPEN WHEN THE AIRBAG DEPLOYS AS DESIGNED, CAUSING THE DASH TO EXPLODE AND SEND PROJECTILES THROUGHOUT THE CAB. I CONTACTED CHRYSLER BACK IN 2013 AND WAS TOLD BY A REPRESENTATIVE THAT THIS DEFECT IS NOT A WARRANTY ISSUE BECAUSE OF THE TIME SINCE THE PURCHASE DATE. SINCE THEN THE DAMAGE HAS BECOME MORE SEVERE AND I AM CONCERNED THAT PIECES FALLING BEHIND THE DASH THEY WILL INTERFERE WITH MY ABILITY TO CONTROL THE VEHICLE (ACCELERATION/BRAKING). THESE CONCERNS REPRESENT SIGNIFICANT SAFETY ISSUES THAT WERE NOT DISCLOSED TO ME WHEN I PURCHASED BACK IN 2003.

ONGOING SUBFRAME CORROSION WAS IDENTIFIED WHILE VEHICLE WAS STATIONARY AND UNDERGOING COMPONENT REPLACEMENT. EXTENSIVE CORROSION WAS REMOVED BETWEEN THE FRONT BED MOUNTING POINT AND RIGHT SIDE REAR SHOCK ABSORBER MOUNTING POINT LEAVING A 6" X 2" HOLE. IDENTIFIED ON 11/10/2016 FURTHER ASSESSMENT WILL TAKE PLACE ON 11/12/2016 BY A CERTIFIED MECHANIC.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT OBSERVED THAT THE FRAME OF THE VEHICLE WAS SEVERELY CORRODED, FROM THE INSIDE OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 01/11/2017*CT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DASH CRACKED AND FALLING APART AND FALLING INTO THE DEFROSTER DUCTS. PLASTIC PARTS HAVE JAMMED THE HEATER/DEFROSTER/AIR CONDITIONING CONTROLS/FLAPPERS

COMPLETE TOP OF DASHBOARD IS CRACKING AND PIECES FALLING INSIDE. CONDITION IS CONCERNING FROM A SAFETY STANDPOINT. THE STRUCTURAL INTEGRITY OF THE DASH WHICH ALSO HOUSES THE PASSENGER AIRBAG IS OBVIOUSLY COMPROMISED, THERE ARE SHARP EDGES WHERE THE DASH HAS CRACKED AND WHERE LARGE PIECES OF PLASTIC ARE MISSING. THIS WOULD VERY LIKELY CAUSE INJURIES IN THE EVENT OF A CRASH.