2011 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE REVERSING AT 2 MPH, THE FRONT PASSENGER SIDE TIE ROD FRACTURED AND PUNCTURED THE RIM AND TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIE ROD, TIRE AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,300.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE RIGHT INTO A DITCH AS THE STEERING WHEEL BECAME EXTREMELY LOOSE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE TIE ROD BALL STUDS DETACHED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TIE ROD, RIM AND FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

I WOULD LIKE TO KNOW HOW YOU REQUIRE FIAT CHRYSLER TO RECALL AND BUY BACK VEHICLES THAT ARE UNSAFE TO DRIVE AND I GET TO SELL MY PICKUP BACK TO THEM AT TRADE IN VALUE WHICH EVERYONE IN THE WORLD KNOWS IS A DEALERS WAY OF SCREWING THE OWNER BECAUSE THEY TURN AROUND AND LIST THE VEHICLE FOR AT LEAST $4000 MORE THAN WHAT THEY PAID FOR THE TRADE IN. SO I GET SOLD A LEMON AND IM GLAD YOU ARE STARTING TO PUNISH COMPANIES SO THAT THEY IN TURN START PRODUCING QUALITY VEHICLES AND PUTTING EFFORT INTO THEIR CARS BUT THEY ARE EVEN TURNING THIS FOR PROFIT. THEY FIX THE PARTS AND RESALE THE CAR FOR MORE THAN THEY PAID FOR IT. GREAT PLAN. WHY NOT USE PRIVATE PARTY RESALE VALUE SO THAT WE ACTUALLY GET WHAT THE CAR IS WORTH.

THE STEERING IS VERY LOOSE AND SLOPPY AFTER REPLACING EVERY COMPONENT IN THE FRONT END.

I'M SORRY IF I AM FILING THIS IN THE WRONG SECTION, BUT HERE GOES. I CHECKED MY VEHICLES VIN WITH YOUR WEBSITE AND WITH CHRYSLERS WEBSITE, MY TRUCK WAS ELIGIBLE FOR THE N49 TIE ROD END RECALL. WHEN I TOOK IT IN THE DEALER TOLD ME IT HAD ALREADY BEEN DONE. I ASKED HOW HE KNEW, AND THEY POINTED OUT TO ME THE STEERING LINK ON THE RIGHT SIDE OF THE TRUCK. I DID SOME RESEARCH ON THE N49 RECALL AND FOUND THAT IT WAS TO REPLACE THE TIE ROD END ON THE LEFT SIDE OF THE STEERING LINKAGE. I UNDERSTAND THAT THIS TRUCK COULD BE ELIGIBLE FOR THE BUY BACK PROGRAM BECAUSE OF THIS RECALL AND I CAN DEFINITELY SAY THAT RIGHT NOW I AM NOT COMFORTABLE WITH THIS TRUCK. THIS TRUCK IS PRIMARILY USED TO HAUL MY PREGNANT WIFE, 7 YR OLD SON, AND 3 YR OLD DAUGHTER. I KNOW THAT NO WORK WAS PERFORMED ON THE DATE THE N49 RECALL WAS PROCESSED ON MY VEHICLE. I AM NOT SURE WHAT TO DO! THANKS FOR ANY HELP YOU CAN PROVIDE ME.

AUGUST 7, 2015, I WAS DRIVING MY 2011 DODGE 2500 4X4 CREW CAB DIESEL WITH 47265 MILES, DOWN A NARROW CANYON ROAD WITH A DROP OFF INTO A RIVER ON ONE SIDE NEAR MY HOME. I BEGAN A RIGHTHAND TURN AT ABOUT 20-25 MPH WHEN BOTH THE POWER STEERING AND POWER BRAKES WENT OUT. I WAS PULLING WITH BOTH HANDS AND HAD BOTH FEET ON THE BREAK AND I WAS STILL HEADING STRAIGHT ACROSS THE CENTER LINE TOWARD ANOTHER CAR GOING THE OPPOSITE DIRECTION. I DO BELIEVE IT WAS A MIRACLE THAT BOTH VEHICLES DIDN'T END UP DOWN THE EMBANKMENT AND IN THE RIVER. I WAS ABLE TO STOP THE TRUCK IN A TURNOUT PAST THE CURVE, I COULD NOT FIND ANY LEAKS OR ANYTHING BINDING IN THE STEERING. WHEN I RESTARTED THE TRUCK THE STEERING AND BRAKES WORKED FINE, SO I DROVE THE 1 1/2 MILES BACK HOME WHERE IT HAPPENED AGAIN TURNING INTO MY DRIVE WAY. THE DODGE DEALER STATED THAT THE BRAKE BOOSTER FAILED AND THAT HAD CAUSED THE POWER STEERING PUMP TO FAIL AND IT WOULD COST CLOSE TO $2000.00 TO FIX. I TOLD THEM TO GO AND FIX IT, BUT MY LAWYER AND I WOULD BE HAVING A TALK WITH DODGE BECAUSE I BELIEVE THIS IS A SAFETY PROBLEM AND DODGE IS LUCKY THAT THEY ARE NOT OWNING 3 FATALITIES. THE STATED THAT THEY WOULD CALL THE FACTORY REPRESENTATIVE. THE DEALER CALLED BACK AND STATED IT WOULD ONLY B E $500.00 FOR "CUSTOMER PARTICIPATION OF GOODWILL CDED". I HAVE LOST ALL CONFIDENCE IN THE SAFETY OF THIS TRUCK AND WITH THIS ISSUE AND WAITING 5 MOS. FOR PARTS ON ONE RECALL AND 4 MONTHS ON ANOTHER. I CAN'T EVEN SELL IT BECAUSE I AM WAITING ON AN O2 SENSOR FOR 2 1/2 MOS. NOW. PLEASE LOOK INTO THIS STEERING AND BRAKE ISSUE TO SEE IF IT IS AN ISOLATED PROBLEM OR SOMETHING ELSE BEFORE SOMEBODY DOES GET KILLED.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE MID LINK CONNECTION NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

THE CHECK ENGINE LIGHT CAME ON IN MY 2011 DODGE RAM 2500 DIESEL ON MAY 28TH 2015. I CALLED THE DODGE DEALER THE NEXT DAY AND THE EARLIEST I CLOUD SCHEDULE AN APPOINTMENT WAS JUNE 15TH. I BROUGHT THE TRUCK IN AS SCHEDULED AND UPON REVIEW THE EMISSION SYSTEM WAS MALFUNCTIONING. THE DEALER MADE SOME REPAIRS THIS DAY - A FAULTY WIRING HARNESS I WAS TOLD AND THE PROBLEM WAS FIXED. WHILE DRIVING HOME THE CHECK ENGINE LIGHT REAPPEARED. THE DEALER REEXAMINED MY TRUCK THE NEXT DAY AND THE ENGINE LIGHT PROBLEM AGAIN WAS DIAGNOSED AS THE EMISSIONS SYSTEM - THIS TIME THE CO2 SENSOR WAS DEFECTIVE. I WAS TOLD THE PART WAS ON BACK ORDER DAY OF AND SHOULD ARRIVE AT THE DEALER IN A WEEK - IT'S BEEN ALMOST TWO MONTHS NOW AND MY CALIFORNIA EMISSIONS PROBLEM HAS STILL NOT BEEN RECTIFIED. I UNDERSTAND THAT CO2 SENSORS ARE BACK ORDERED AND NOT AVAILABLE AT THIS TIME. I HAVE MADE NUMEROUS CALLS TO THE DEALER AND DODGE TO AVAIL - I EVEN HAVE A CASE NUMBER 27426249 AND MY PROBLEM STILL PERSISTS. THIS TRUCK ONLY HAS 33200 MILES ON IT.

THERE IS A MAJOR VIBRATION IN THE FRONT END AS SOON AS YOU REACH 50 MPH. WE HAVE TAKEN OUR TRUCK TO 4 DIFFERENT DODGE DEALERSHIP AND NONE OF THEM CAN FIND ANYTHING WRONG THEY WILL EITHER SAY ITS THE TIRE WHICH ARE BRAND NEW LESS THAN 100 MILES ONE THEM OR THEY SAY IT NEEDS ALIGNED WHICH WE'VE HAD DONE AT LEAST 3 TIMES AND NOTHING HAS FIXED THIS PROBLEM. WE HAD RECALL WORK DONE IN MAY AND WAS TOLD IT WOULD FIX THE PROBLEM BUT IT HAS NOT CHANGED ANYTHING IT SEEMS TO BE GETTING WORSE. YOU CAN SEE THE HOOD OF THE TRUCK VIBRATING AND ALSO REALLY FEEL IT IN THE STEERING AS WELL AS THE SHIFTER IT IS A MANUAL 6 SPEED.