2012 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2012 RAM 2500. WHEN STARTING THE VEHICLE, THE WATER PUMP FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

WHEN I USE THE DRIVER SIDE SUNVISOR AND FLIP IT DOWN TO BLOCK THE SUN, IT SHORTS OUT THE ELECTRIC OVETHEAD LIGHTS. I FLIP IT BACK UP AND AFTER SHUTTING OFF THE VEHICLE AND WAITING SOMETIME IT COMES BACK ON INTIL I FLIP IT AGAIN . HAPPENS WHEN STATIONARY OR MOVING. HAS HAPPENED ABOUT A DOZEN TIMES NOW.

WIN IGNITION MODULAR SUDDENLY WENT BAD. CAN GO OUT WHEN DRIVING. DOES NOT ALLOW KEY TO BE REMOVED. CAN DRAIN BATTERIES (FOUND THIS OUT AFTER REPLACING BOTH BATTERIES). FORTUNATELY, VEHICLE WAS STATIONARY, BUT LEFT ME STRANDED.

MY WIFE WAS GETTING INTO THE TRUCK AND STEPPED ON THE STEP BOARD AND THE BOARD FELL OFF THE TRUCK. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM,BUT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE I WAS OUT O WARRANTY. LUCKILY ME DID NOT GET HURT. TWICE A WEEK I PICKUP AN ELDERLY LADY THAT USES A WALKER, IF SHE HAD STEP ON IT SHE WOULD HAVE GOTTEN HURT BADLY

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OH, (419) 893-0241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLES TRANSMISSION WILL DEFAULT INTO 4TH GEAR. AT 75 MPH ON THE FREEWAY, MY TRUCK BEGAN LURCHING AND THE RPM FLUCTUATED THEN THE TRANSMISSION DOWNSHIFTED ON ITS OWN AND WOULD NOT SHIFT FROM 4TH GEAR. I LIMPED THE TRUCK TO MY DESTINATION, AND CONTACTED RAM CUSTOMER CARE WHO PUT ME IN TOUCH WITH MY LOCAL DEALER. STILL WAITING ON THE APPOINTMENT TO HAVE MY TRANSMISSION CHECKED. NOTE THAT I COULD NOT MANUALLY SHIFT THE TRANSMISSION UP OR DOWN EITHER. I WAS STUCK IN 4TH GEAR, AT 75MPH.

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RUGE'S CHRYSLER JEEP DODGE RAM, 6882 U.S. 9, RHINEBECK, NY 12572, (845) 876-1057) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER DUE TO THE CONTACT BEING UNABLE TO TRADE IN THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DRIVER SIDE DOOR LOCKED AND I WAS UNABLE TO UNLOCK THE DOOR IN ANYWAY WHICH CAUSED ME TO ENTER AND EXIT THE VEHICLE THROUGH THE PASSENGER SIDE . THE TRUCK WAS PARKED WHEN THE DOOR WAS LOCKED AND THEN WAS UNABLE TO UNLOCK IT . YES IT WAS A MAJOR INCONVENIENCE BUT ALSO A LIFE SAFETY ISSUE IF I WOULD HAVE HAPPENED TO BEEN IN AN ACCIDENT OR IF THE TRUCK WOULD HAVE HAD A CATASTROPHIC FAILURE I WAS UNABLE TO EXIT THE VEHICLE IN A TIMELY AND SAFELY MANNER . MY MAJOR CONCERN WAS BLANTANTLY OVER LOOKED BY DODGE AND I WAS TOLD IT AN INCONVENIENCE AND HAD NOTHING TO DO WITH LIFE SAFETY.

THE VEHICLE SHUT OFF WHILE DRIVING AND WILL NOT START AND STAY RUNNING WITHOUT HOLDING THE IGNITION