2004 DODGE RAM 2500 Complaints
View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 DODGE RAM 2500- AUBURN, WA
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- ONA, WV
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V5282000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- NEW ALBANY, MS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 DODGE RAM 2500- SAUGUS, CA
ON JUNE 8, 2016, MY VEHICLE /TRUCK WAS DROPPED OFF AT THE INDICATED DODGE DEALERSHIP FOR RECALL WORK. DUE TO AN ISSUE WITH ECU DUE TO BATTERY CHANGE, I REQUESTED A REFLASH OF THE ECU BE PERFORMED IN ORDER FOR VEHICLE TO PASS SMOG. I SUBSEQUENTLY RECEIVED A TELEPHONE CALL FROM DEALERSHIP STATING VEHICLE WAS READY TO BE PICKED UP. UPON TAKING POSSESSION OF THE TRUCK I WAS ADVISED BY PHIL (SERVICE TECH) THAT REFLASH WAS PREFORMED AND ADDITIONAL UPDATES WERE PROGRAMMED INTO THE ECU. PRIOR TO LEAVING LOCATION, I WAS ADVISED THERE WERE NO PROBLEMS ENCOUNTERED DURING THE ECU REFLASH. ON JUNE 11, 2016, I BEGAN DRIVING THE TRUCK PER IN ACCORDANCE WITH GENERAL MOTORS "DRIVE CYCLE" PROCEDURES. APPROXIMATELY 10 MINUTES INTO DRIVING VEHICLE, THE HEATING ELEMENT WARNING INDICATOR LIGHT ILLUMINATED IN THE DASH WHILE THE SEAT BELT CHIME SOUNDED SIMULTANEOUSLY. THIS WARNING LIGHT/SEAT BELT CHIME CONTINUED FOR SEVERAL CYCLES, EACH TIME THE WARNING LIGHT INDICATION LASTING SEVERAL MINUTES THEN GOING OFF ONLY TO SHOULD AGAIN MINUTES LATER. ON JUNE 21, 2016, I SPOKE TO PHIL (AUTONATION DODGE SERVICE TECH) WHO EXPLAINED NO WORK HAD BEEN DONE TO IDENTIFY AND CORRECT THE PROBLEM SINCE JUNE, 16. AS OF THE SUBMISSION OF THIS COMPLAINT, I HAVE NOT RECEIVED TELEPHONE CALL BACK FROM DODGE. I CURRENTLY RETAIN VOICE MESSAGE FRO ADRIAN, ALL RECEIPTS/INVOICES, CELLPHONE VIDEO OF INDICATOR LIGHT/SEAT BELT ALARM SOUNDING, AS AS ALL CALL LOGS. FURTHERMORE, DODGE REFUSES TO REPAIR A PROBLEM THEY CAUSED AND IS REFUSING TO LOOK FOR AN ALTERNATE SOLUTION TO REPAIR DAMAGE THEY CAUSED.
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- BONITA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JULY 26, 2016. UPDATED 08/31/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 DODGE RAM 2500- COLLEGE STATION, TX
A FEW YEARS AGO THE DASH STARTED CRACKING. THE DASH IS MADE OF A HARD PLASTIC ABOUT 1/4" THICK. THE CRACKS GENERALLY RUN FROM FRONT TO BACK NOT SIDEWAYS. I KEPT THINKING IF I WAS TO HAVE A CAR ACCIDENT THOSE CRACKS AND SHARDS OF THICK PLASTIC WOULD SEVERLY CUT ME UP. LAST SUMMER I DUCT TAPED ALL THE CRACKS. JUST RECENTLY I TOOK THE TRUCK IN FOR AIR BAG RECALL, NOW THE DASH IS IN WORSE SHAPE. THEY TOLD ME AT THE DEALER (LITHIUM DODGE OF BRYAN, TEXAS) THAT DOING THE RECALL MORE CRACKING WOULD OCCUR. THEY SAID MOST DODGE TRUCKS HAVE THIS CRACKING DASH PROBLEM. MY OTHER CARS AND TRUCKS WHICH ARE MUCH OLDER DONT HAVE THIS PROBLEM. I THINK DODGE SHOULD REPLACE THE DASH. I WOULD NOT HAVE DONE THE RECALL IF I HAD KNOWN THEY WOULD MAKE THE DASH CRACKING MUCH WORSE.
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- DEERFIELD, NH
I WAS DRIVING IT HOME FROM THE DEALERSHIP, ON A BACK ROAD, GOING ABOUT 40 MPH. I HIT A BUMP, THE WHOLE FRONT END STARTED BOUNCING UNCONTROLLABLY. LIKE IT WAS HIT WITH A JACK HAMMER! I ENDED UP OFF THE ROAD! AS I GOT OUT AND WAS LOOKING TO SEE WHAT HAPPENED, A GUY STOPPED BEHIND ME. HE GOT OUT, AND SAID HE HAS THE SAME TRUCK WITH THE SAME PROBLEM. HE'S NEVER SEEN IT HAPPEN BEFORE, ONLY EXPERIENCED IT FIRST HAND. HE SAID IT LOOKED LIKE THE WHEELS WERE GOING DIFFERENT DIRECTIONS! I DIDN'T SEE ANYTHING WRONG THO. THE LUG NUTS AND EVERYTHING WERE TIGHT.IT EVEN PASSED INSPECTION THIS MORNING! I LOOKED ONLINE AND IT SAID TO START ONLINE HERE TO DOCUMENT THE COMPLAINTS.
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- DENVER, CO
THE LEAF SPRIMG ASSEMBLY ON THE PASSENGER SIDE IN THE REAR BROKE AWAY FROM THE FRAME. BEING THAT I AM RETIRED AND THIS IS MY PERSONAL VEHICLE I DONT PUT TO MANY HEAVY LOADS ON IT. I DO HAVE A TRAVEL TRAILER AND A BOAT . I HAVE NEVER PULLED THEM TOGETHER NOR DO I USE THEM ALL THE TIME FROM OCCASSION I GO CAMPING. I DO FISH A MORETHAN I CAMP BUT THE WAIT OF EITHER IS RELITIVELY THE SAME. I HAD MY FAMILY WITH ME WHEN THE LEAF SPRING BROKE. I HAVE 5 TRUCKS, I HAVE DONE THE SAME THINGS WITH ALL OF THEM AND NEVER HAD A LEAF SPRING BRAK FROM THE VEHICLE. AS I TOOK IT TO THE DEALER HE TOLD ME HE HAS ONLY SEEN THIS ONCE IN HIS 20 YEARS OF WORKING ON TRUCKS. I DO BELIVE THAT THIS IS AN AREA OF CONCERN..
Source: NHTSA WEB SITE -
2004 DODGE RAM 2500- GERVAIS, OR
2004 DODGE RAM. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH DRIVER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD
Source: CONSUMER LETTER -
2004 DODGE RAM 2500- GALLUP, NM
FRONT END SHAKES VIOLENTLY AFTER HITTING BUMP IN ROADWAY AT NORMAL SPEEDS, ALMOST UNCONTROLLABLE, WHATS IS DODGE DOING TOP RECTIFY PROBLEM, BEEN ONGOING FOR YEARS
Source: NHTSA WEB SITE