2012 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND THERE WAS NO ESTIMATED DATE AS TO WHEN THE REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE BREAK TRANSMISSION SHIFT INTERLOCK LOCKING PIN ON VEHICLE MAY BECOME STUCK IN THE OPEN POSITION ALLOWING THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION - DEALERSHIP WON'T HAVE THE PARTS AVAILABLE TO FIX THE RECALL UNTIL "PROBABLY AROUND SUMMER TIME," ACCORDING TO THE SERVICE DEPARTMENT.

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL SOUND AND TRANSMISSION FLUID ON THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RYAN CHRYSLER DODGE JEEP, 1212 2ND ST W, WILLISTON, ND 58801), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED IN THE MODEL YEAR FOR THE RECALL. THE FAILURE MILEAGE WAS 75,000.

I WAS DRIVING MY 2012 RAM 2500 CUMMINS DOWN THE INTERSTATE AT 70-75 MPH. THERE WAS A LOUD EXPLOSION FOLLOWED BY MULTIPLE VIOLENT SOUNDS COMING FROM THE BOTTOM OF THE VEHICLE JUST BELOW MY FEET. THE FLOOR BOARD BELOW MY FEET WAS PUSHED UPWARD NEARLY 1 FOOT FROM THE DRIVE TRAIN COMPONENTS SLAMMING INTO THE CAB UNTIL I COULD GET PULLED OVER. THE DRIVETRAIN NEARLY PENETRATED INTO THE CAB. I WAS ABLE TO GET THE TRUCK STOPPED ON THE SHOULDER. AFTER LOOKING UNDER THE TRUCK THE TRANSFER CASE HAD EXPLODED LEAVING METAL COMPONENTS ALL OVER THE INTERSTATE. THE EXPLOSION HAS CAUSED FROM EARLY ESTIMATES 15-25K IN DAMAGES. THE TRANSFER CASE, TRANSMISSION, DRIVESHAFTS, BRAKE LINES, WIRING HARNESSES, EMISSIONS COMPONENTS AMONG OTHER PARTS ARE COMPLETELY RUINED. THE TRUCK MAY BE TOTALED. THE TRUCK IS STILL UNDER WARRANTY AND CHRYSLER ISN'T BEING VERY HELPFUL. THANKFULLY THERE WERE NO INJURIES BUT THAT MIGHT NOT BE THE CASE NEXT TIME.

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CLASSIC MOTORS INC (120 S MAIN ST, RICHFIELD, UT 84701) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

BACK IN SEPTEMBER 2017 I WAS AT WORK AT OFFUTT AIR FORCE BASE WHEN I RECEIVED SEVERAL MESSAGES FROM THE PAPILLION FIRE DEPARTMENT, THE LA VISTA POLICE DEPARTMENT, AND MY APARTMENT STAFF HAD BEEN DESPERATELY TRYING TO GET AHOLD OF ME TO LET ME KNOW THAT MY RAM 2500, WHICH I HAD NOT DRIVEN IN OVER 10 DAYS, HAD CAUGHT FIRE UNDER THE HOOD IN ITS PARKING SPOT NEAR MY APARTMENT BUILDING. MY FIRST THOUGHT AFTER BEING COMPLETELY BLOWN AWAY BY THE FACT THAT A LIGHTLY USED TRUCK THAT HADN'T EVEN BEEN DRIVEN COULD SPONTANEOUSLY CATCH ITSELF ON FIRE WAS THAT THANK GOODNESS THE TRUCK WAS PARKED OUTSIDE AND NOT IN MY GARAGE. WHEN I GOT TO MY TRUCK I SAW THAT THE FUSE BOX WAS MELTED AS WELL AS ALL THE WIRES LEADING TO AND FROM THE FUSE BOX. I HAD THE TRUCK TOWED TO A LOCAL RAM DEALERSHIP AND I CONTACTED RAM AND CHRYSLER SPECIAL INVESTIGATIONS WHO REFUSED TO PROVIDE ME WITH ANY DETAILS OTHER THAN THE VEHICLE WAS NO LONGER UNDER WARRANTY.

TRANSFER CASE LITERALLY BLEW UP. CAUSING TRANSMISSION TO BUST IN TWO AND MULTIPLE PIECES TO SHOOT OFF, CAUSING LOSS OF BRAKE LINES AND BRAKE USAGE, AS WELL AS PARTS BEING SENT INTO THE CAB OF THE TRUCK. TRANSMISSION SHOP STATED THIS IS THE MULTIPLE INCIDENT OF A TRANSFER CASE BLOWING UP ON DODGE RAM VEHICLES (WITH NO RECALL) AND THIS WAS BY FAR THE WORSE, CAUSING DAMAGE TO EVEN THE FRAME. TRUCK WAS TRAVELING DOWN THE HIGHWAY AT 65 MPH. NO ANCILLARY CONDITIONS, NORMAL DRIVING. TRUCK BEGAN TO VIBRATE AND THEN BLEW UP SENDING PIECES INTO THE UNDERSIDE OF THE VEHICLE, CAUSING LOSS OF BRAKES AND PIECES TO ENTER INTO THE CAB. *DSY

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 20 MPH, THE TIE ROD ON THE VEHICLE FRACTURED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093). THE DEALER DIAGNOSED THAT THE TOE IN WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

WHILE TRAVELING S/B ON ROUTE 17 IN NEW JERSEY AT APPROXIMATELY 55 MPH I HEARD A LOUD GRINDING NOISE COMING FROM UNDER MY TRUCK AND THEN SUDDENLY MY FRONT WHEELS OF MY TRUCK LOCKED UP AND I SKIDDED TO A COMPLETE STOP. THE TRUCK WAS UNABLE TO MOVE FORWARD OR BACK AND I HAD TO GET A TOW TO A DODGE DEALERSHIP ON ROUTE 4 IN NEW JERSEY. DODGE REPAIRED THE FRONT AXLE SAYING IT WAS A RECALL OF WHICH I DID NOT RECEIVE ANY NOTICE, ALSO SURESKY DODGE IN GOSHEN, NEW YORK ALWAYS SERVICED MY VEHICLE SINCE I PURCHASED IT NEW IN 2012, THEY NEVER NOTIFIED ME OF SUCH RECALL.

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE LIFTERS DETACHED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR, THE SPARK PLUGS, AND COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.