2009 DODGE RAM 3500 Complaints

THE DODGE 3500 WAS EAST BOUND IN INTERSTATE 40 WEST OF COOKVILLE, TN. THE DODGE WAS PULLING AN ENCLOSED CAR TRAILER LOADED WITH A 1955 CHEVY SHOW CAR. THE DODGE HAD JUST PASSED AN 18 WHEELED VEHICLE AND WAS IN THE LEFT LANE. WHEN THE PAVEMENT CHANGED, A SLIGHT BUMP, THE FRONT TIRES OF THE DODGE BEGAN TO BOUNCE OUT OF CONTROL, AKA "THE DEATH WOBBLE". OPERATOR WAS NOT ABLE TO GAIN CONTROL OF THE DODGE AND IT VEERED INTO THE RIGHT LANE AND OVER PASSING THE SHOULDER HALFWAY INTO THE GRASS. THE DODGE AND TRAILER WOULD HAVE GONE INTO A RAVINE OFF THE HIGHWAY HAD THE TRAILER BRAKES NOT LOCKED UP AND BROUGHT THE VEHICLE TO A STOP. HAD THIS HAPPENED NEXT TO THE 18 WHEELER, THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. OPERATOR HAD NO CONTROL OVER THE STEERING UNTIL AFTER THE DODGE CAME TO A COMPLETE STOP. *TR

THE WIPERS QUIT WORKING, THEN THE BLINKERS AND THE HIGH AND LOW ON THE HEADLIGHTS. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING APPROXIMATE 40 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWELVE TIMES WHERE THE TECHNICIAN WOULD RESET THE EMISSION SENOR EACH TIME BECAUSE THERE WAS NOT A REMEDY AVAILABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE CONSISTENT DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

FIRST OCCURRENCE WAS A BUMP ENTERING AN OVERPASS. THE TRUCK WENT INTO A VIOLENT SHAKING AND BOUNCING AND WENT OFF THE ROAD ON RIGHT SHOULDER. I HAD TO HAVE IT NEARLY STOPPED FOR THE UNDAMPED SHAKING TO STOP. ON NOV 7, 2011 I WAS DRIVING ON A PERFECTLY SMOOTH PIECE OF HIGHWAY AT 65-70 MPH WHEN THE TRUCK "EXPLODED" INTO A VIOLENT BOUNCING AND SHAKING. THE TRUCK WAS BOUNCING UNCONTROLLABLY UNTIL I FINALLY LOCKED THE BRAKES AND SKIDDED OFF THE SHOULDER AND INTO A BANK ON THE SIDE OF THE ROAD. IF ANY VEHICLES HAD BE IN THE ADJACENT LANE, I WOULD NOT HAVE BEEN ABLE TO AVOID HITTING THEM. *TR

WHILE DRIVING SLOWLY DOWN MY MILE LONG LANE THE DRIVER'S SIDE TIE ROD END FRACTURED WHICH CAUSED PARTIAL LOSS OF STEERING CONTROL. I COULD ONLY STEER THE RIGHT SIDE, (PASSENGER) WHEEL. I WAS ABLE TO CONTINUE SLOWLY TO THE END OF THE LANE, REVERSE MY DIRECTION, AND RETURN MY TRUCK TO MY SHOP FOR REPAIR. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DECREASING SPEED AT 2 MPH, THE CONTACT STATED THAT THE LEFT OUTER TIE ROD FRACTURED WHILE PULLING A TRAILER. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE LEFT OUTER TIE ROD NEEDED TO BE REPLACED AND PERFORMED THE REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 48,220. I DID NOTIFIED DODGE AND SENT THEM THE BILLING ON THE REPAIR. THE TOTAL COST OF $455.39. UPDATED 10/18/2011 *LN *TR

WE WERE ON THE FREEWAY GOING APPROXIMATELY 75 MPH AND HIT A POTHOLE IN THE ROAD AND THE TRUCK BEGAN TO SHAKE VIOLENTLY. MY HUSBAND WAS ABLE TO GAIN CONTROL OF THE VEHICLE. I THOUGHT WE WERE GOING TO WRECK. THE TIE ROD HAD PREVIOUSLY BEEN REPLACED ABOUT A MONTH BEFORE THIS INITIAL INCIDENT. THIS IS VERY DANGEROUS BECAUSE YOU ARE TRAVELING AT A HIGH RATE OF SPEED. WE THEN REPLACED THE STABILIZER SHOCK AND THOUGHT WE FIXED THE PROBLEM ONLY TO HAVE IT DO IT AGAIN. WE THEN WENT TO BIG O TIRES AND TALKED TO THEM ABOUT REPLACING THE SHOCKS. WE TOOK THE MANAGER OUT TO SHOW HIM WHAT IT DOES AND ONCE AGAIN, WHEN WE GOT UP TO ABOUT 75 MPH IT HIT A HOLE IN THE ROAD AND BEGAN TO SHAKE VIOLENTLY, ALMOST CAUSING US TO GO OFF THE ROAD. THIS IS VERY DANGEROUS!!! THE MANAGER FROM BIG O WASN'T FAMILIAR WITH THE PROBLEM BUT DID SOME RESEARCH AND FOUND AN ARTICLE ABOUT THE "DEATH WOBBLE" THAT HAS BEEN OCCURRING IN 2500 AND 3500 DODGE TRUCKS BETWEEN 2006 - 2010. THE ARTICLE SAID THE PROBLEM IS UNDER INVESTIGATION. IN THE MEAN TIME, HOW MANY PEOPLE ARE GOING TO CRASH AND/OR BE KILLED BECAUSE THE PROBLEM IS "BEING INVESTIGATED"?? WE PAID A GOOD PRICE FOR OUR TRUCK AND WANT TO BE ABLE TO USE IT AS IT WAS INTENDED. AT THIS POINT WE ARE NOT ABLE TO BECAUSE WE DON'T TRUST IT. WE CALLED OUR LOCAL DODGE DEALER, DALE WHITE MOTORS, AND VOICED OUR CONCERNS AND THEY SEEMED LIKE THEY WEREN'T AWARE OF THE PROBLEM. *KB

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TIE ROD FRACTURED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE WAS DRIVEN INTO A DITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE AGAIN WAS DRIVEN INTO A DITCH. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.

WHILE REVERSE PARKING IN THE DRIVEWAY MY DODGE RAM 3500, 2009 MODEL, I HEARD A LOUD NOISE AND I LOST STEERING CONTROL. I INSPECTED THE VEHICLE AND FOUND THAT THE TIE ROD ON THE DRIVER'S SIDE HAD BROKEN WITH THE WHEEL AT RIGHT ANGLE TO THE TRUCK. *TR

I HAVE A 2009 DODGE RAM 3500. I WAS RIDING DOWN THE ROAD AND ALL THE GAUGES STARTED GOING CRAZY THEN SUDDENLY I SMELL SOMETHING ELECTRICAL BURNING BY THIS POINT NOTHING IS WORKING IM JUST COASTING TO A STOP. THERE WAS NO SMOKE FROM THE DASH THAT WAS MY FIRST INSTINCT I THEN OPEN THE HOOD AND SMOKE IS ROLLING OUT OF THE FUSE BOX. I HAVE A FRIEND THAT HAS THE SAME TRUCK BUT A YEAR OLDER AND THIS SAME PROBLEM HAS OCCURRED ON HIS VEHICLE TWO DIFFERENT TIMES I THEN DONE SOME RESEARCH AND FOUND THAT ON COPART WHICH IS A SALVAGE AUCTION AND THERE ARE A VERY LARGE AMOUNT OF THE DODGE TRUCKS WITH THE 6.7 LITER CUMMINS MOTOR IN THEM THAT THE FUSE BOX IS JUST BURNT UP OR IN SOME CASES HAS CAUSED THE ENTIRE VEHICLE TO BURN. I AM JUST WONDERING WHY THIS HAS NOT BEEN BROUGHT TO ATTENTION AND IS MY TRUCK GONNA BURN DOWN. AND WHY WILL DODGE NOT COVER A PROBLEM LIKE THIS WHEN IT IS CLEARLY A KNOWN PROBLEM WITH THEIR PRODUCTS. *TR