2003 DODGE RAM 3500 Complaints

THE DASH STARTED CRACKING IN 2011, NOW IT HAS SO MANY CRACKS AND SHARP EDGES, YOU CAN'T WIPE OFF THE DASH WITHOUT GETTING A CUT ON YOUR HAND. VERY DANGEROUS SITUATION, CAN ONLY IMAGINE WHAT WOULD HAPPEN IN AN ACCIDENT. THIS VEHICLE HAS BEEN GARAGE KEPT, THE QUALITY OF MATERIALS CHRYSLER USED IS FLAWED AND NOW EXTREMELY DANGEROUS. MY TRUCK HAS LOW MILEAGE AND CHRYSLER IS PLAYING FAVORITES BY REPLACING SOME AND NOT OTHERS..TOTALLY NOT FAIR. *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, THE MECHANIC NOTICED THAT THE DRIVER'S SIDE TIE ROD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING), BUT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 11/19/13*LJ

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD AND SHE FEARED THAT THERE WOULD BE PROJECTILES DURING A COLLISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

MY DASHBOARD HAS BEEN DISINTEGRATING RAPIDLY IN THE LAST COUPLE YEARS. STARTED WITH A LARGE CRACK, THEN SEVERAL CRACKS, THEN CHUNKS. I NEVER KNOW WHEN A CHUNK IS GOING TO LET LOOSE, I CHECK EVERY TIME I GET INTO THE TRUCK FOR ANYTHING LOOSE, BUT IT NEVER FAILS TO STARTLE ME AND I EVEN GOT PULLED OVER ONCE ON A SUSPECTED DUI WHEN A CHUNK FLEW OFF AND HIT ME BETWEEN THE EYES. THIS HAS HAPPENED A FEW TIMES TO BOTH ME AND ANY PASSENGER I MIGHT BE TRANSPORTING. CHRYSLER SAYS ITS A COSMETIC ISSUE, BUT I AM HERE TO TELL YOU THAT IT IS A SAFETY ISSUE NOT ONLY FOR THE TRUCK OWNER,BUT ANYONE ELSE WHO HAPPENS TO BE ON THE ROAD WITH ONE. PLEASE LEAN ON CHRYSLER TO RECALL THIS AND MAKE THE ROADS A BIT SAFER FOR ALL. THANK YOU *TR

ON THE DATE NOTED ABOVE I NOTICED A 10 INCH LONG CRACK HAD DEVELOPED ON THE PASSENGER SIDE FRONT DASHBOARD SLIGHTLY TO THE RIGHT OF CENTER. IN A COLLISION WHERE THE FRONT AIRBAGS ARE DEPLOYED, THIS WILL BECOME RAZOR SHARP SHRAPNEL CAUSING SEVERE INJURY OR DEATH. DODGE REFUSES TO DO ANYTHING TO MITIGATE THIS FLAW, WHICH THEY HAVE ACKNOWLEDGED IS DUE TO DODGE UTILIZING SUB-STANDARD MATERIALS WHEN MAKING THE DASHBOARDS FOR THE RAM TRUCK SERIES. THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS REGARDING THE CRACKED DASHES IN RAM TRUCKS FROM FRUSTRATED OWNERS. ITS ONLY A MATTER OF TIME UNTIL SOMEONE IS INJURED OR KILLED WHEN ONE OF THESE DASHES EXPLODES LIKE A GRENADE WHEN THE AIRBAG GOES OFF DURING A COLLISION. *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE APPROXIMATELY 1 MPH, AN UNUSUAL NOISE EMITTED FROM THE VEHICLE AFTER TURNING THE STEERING WHEEL. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD BOLT WAS FRACTURED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING), HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

THE TWO PIECE DASH ON MY 2003 RAM 3500 TRUCK HAS CRACKED IN SEVERAL PLACES. THIS CONTINUES TO GET WORSE WITH ADDITIONAL CRACKS SHOWING UP IN SEVERAL AREAS. THE EDGES OF THIS DASH ALONG THE CRACKS IS VERY SHARP AND IN A CRASH THIS WOULD CAUSE A SEVERE SAFETY HAZARD. CHRYSLER IS NOT RESPONDING WELL TO THESE DEFECTIVE PARTS AS WELL EVEN THOUGH THIS PROBLEM IS HAPPENING IN SEVERAL YEAR MODELS AS WELL AS OTHER CAR MODELS. *TR

DASH HAS CRACKED AND THERE IS A WHOLE LARGE ENOUGH TO PUT YOUR HEAD INTO IT. PARTS FELL OUT ONTO MY FEET WHILE DRIVING. A PILLAR GRAB HANDLES HAVE PULLED OUT WHILE CLIMBING INTO TRUCK. I FELL AND CRACKED A RIB. DODGE REFUSES TO DO ANYTHING ABOUT THIS ISSUE. BOTH OF THESE ISSUES SHOULD BE A RECALL AS THEY ARE SAFETY RELATED. THE DASH PIECES ALMOST CUT MY FOOT OPEN. IF I HAD OF BEEN WEARING SHOES INSTEAD OF BOOTS IT WOULD HAVE. MY TRUCK IS A MANUAL TRANSMISSION. IT FELL ON TOP OF MY ANKLE AND WEDGED ON THE PEDALS WHILE I WAS HOLDING CLUTCH IN THE BOOTS PROTECTED MY ANKLE WHEN I LET OFF THE CLUTCH TO GRAB THE PLASTIC PIECE. IF NOT IT WOULD HAVE CUT MY ANKLE PRETTY GOOD AS IT LEFT A GOOD MARK IN THE LEATHER OF MY BOOT. *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE PARKED, THE CONTACT NOTICED A TICKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. AFTER SOME TIME THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VALVE SPRING WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

CRACKED DASHBOARD, MY CONCERN IS, IF AND WHEN THE AIRBAGS DEPLOY, WILL BRITTLE PLASTIC FROM THE CRACKED DASHBOARD PROJECT INTO SOMEONE EYES/ FACE? SEEMS THAT THIS IS AN ISSUE WITH DODGE. *JS