2009 DODGE RAM 3500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING) HOWEVER, THE PART NEEDED TO COMPLETE THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE ISSUE AND DID NOT PROVIDE AN ESTIMATE TIME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING). THE CONTACT RECEIVED THE RECALL NOTICE IN DECEMBER OF 2013 AND WAS UNABLE TO HAVE THE VEHICLE SERVICED DUE TO THE RECALL PART BEING UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/05/14*LJ

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE DEALER AND THE MANUFACTURER WERE CONTACTED AND BOTH VERIFIED THAT IT WOULD TAKE OVER A YEAR FOR THE PARTS TO BECOME AVAILABLE IN ORDER TO REPAIR THE VEHICLE. THE CONTACT FELT THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) ON NOVEMBER OF 2013. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V52900 (STEERING). THE CONTACT STATED THAT IT WAS INFORMED BY THE DEALER THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT A SECOND NOTICE WAS RECEIVED ON MAY OF 2014 AND THAT THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SOMETIME AFTER RECEIVING MY RECALL NOTICE I CALLED TO SCHEDULE THE APPOINTMENT FOR MY RECALL (N49/NHTSA 13V-529) AT THE WYATT ARP DODGE DEALERSHIP IN SEGUIN, TEXAS. I WAS TOLD THAT DODGE HAD CALLED BACK ALL THOSE PARTS FOR FIXING THE RECALL PROBLEM AND THEY DIDN'T KNOW WHEN THEY WOULD GET MORE SO I WOULD NEED TO JUST CALL BACK REGULARLY TO CHECK IF THEY WERE IN YET. I ASKED IF THERE WAS A WAITING LIST I COULD GO ON AND SHE SAID YES BUT IT WAS 5 PAGES LONG. I ASKED TO BE PUT ON THE LIST ANYWAY. SOME TIME LATER I MADE AN APPOINTMENT FOR AN UNRELATED PROBLEM AND ASKED FOR THE RECALL TO BE TAKEN CARE OF. AT THE APPOINTMENT SHE SAID THERE WAS A LIST AND I ASKED HER TO LOOK AND SEE HOW FAR DOWN WE WERE AND SHE COULDN'T FIND OUR NAME ANYWHERE! SO THEN SHE SAID SHE WOULD JUST ADD MY NAME TO ONE OF THE PAGES IN THE MIDDLE OF THE STACK. I HAVE YET TO HEAR FROM THEM! THIS IS TERRIBLE SERVICE FROM WYATT ARP AND IT MAKES DODGE LOOK BAD TOO SINCE THE PARTS TO FIX THE RECALL WERE CALLED BACK FROM DODGE. I WAS ABLE TO MAKE AN APPOINTMENT TODAY TO TAKE MY TRUCK TO BLUEBONNET DODGE IN NEW BRAUNFELS, TEXAS FOR A COUPLE OF WEEKS FROM NOW SO HOPEFULLY WE WILL REMAIN SAFE DRIVING OUR TRUCK IN THE MEANTIME. I HAD TO SEND THIS COMPLAINT BECAUSE IT IS TERRIBLE TO RECEIVE A RECALL NOTICE AND NOT BE ABLE TO GET IT TAKEN CARE OF FOR 6 MONTHS! *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND FELT THAT THE REPAIRS WERE NOT DONE IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.