2008 DODGE RAM 3500 Complaints

WE JUST BOUGHT A USED PICKUP THAT HAS AN OPEN RECALL...CHRYSLER N62...ON THE STEERING. AFTER TAKING IT TO THE DODGE DEALER FOR INSPECTION, WE WERE TOLD THE PARTS TO REPAIR THIS RECALL WOULD TAKE ANYWHERE FROM 2-3 YEARS TO GET FROM DODGE. THIS IS NOT ACCEPTABLE, AS WE BOUGHT THIS VEHICLE TO USE, NOT SIT AND WAIT FOR PARTS. THIS IS A SAFETY RECALL, AND I DEMAND THE REPAIRS BE COMPLETED IN A TIMELY MANNER, NOT 2-3 YEARS. I WOULD ACCEPT 2-3 WEEKS. PLEASE LET ME KNOW WHAT MY OPTIONS ARE. THANK YOU *TR

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT HAD BEEN WAITING SINCE JANUARY OF 2014 TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V528000 (STEERING). THE DEALER STATED THAT THEY WERE UNABLE TO OBTAIN THE PARTS FOR THE REPAIR AND THAT THEIR LIFT WAS NOT LARGE ENOUGH TO LIFT THE CONTACT'S VEHICLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LENGTH OF TIME TO COMPLETE RECALL. *SMD THE CONSUMER WAS PLACED ON A WAITING LIST, BECAUSE THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB THE CONSUMER FOUND A DEALER, TO REPLACE THE TIE ROD. UPDATED 09/25/14

2008 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL ISSUES. *SMD THE CONSUMER STATED THE DEALER ONLY LOOKED AT THE LEFT TIE ROD, AND STATED THE RIGHT SIDE WAS NOT INCLUDED IN THE RECALL. THE NEXT DAY, THE CONSUMER CALLED CUSTOMER SERVICE, WHERE HE WAS INFORMED THE DEALER SHOULD HAVE REPLACED BOTH TIE RODS. THE DEALER DID NOT AGREE, THAT BOTH SIDES WERE SUPPOSED TO BE REPLACED. WHEN THE CONSUMER CALLED CUSTOMER SERVICE AGAIN, HE WAS INFORMED, THE RIGHT SIDE WAS NOT COVERED. *JB

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED FOR ONE YEAR SINCE THERE WAS ONLY ONE PART PER WEEK BEING SENT BY THE MANUFACTURER. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 08/11/2014. UPDATED 09/10/2014 *JS

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES AND THEY WERE UNABLE TO PROVIDE A SPECIFIC DATE OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE AND DID NOT GIVE A SPECIFIC DATE AS TO WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.