2000 DODGE STRATUS Complaints

2000 DODGE STRATUS CAUGHT FIRE UNDER THE HOOD. CONSUMER RECEIVED RECALL AFTER VEHICLE HAD CAUGHT FIRE ABOUT THE HIGH PRESSURE POWER STEERING HOSE. *KB *JB

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH ON DRY ROADS, THERE WAS A CRACKING NOISE ACCOMPANIED BY A SHUDDER FELT IN THE FRONT END. UPON INSPECTION, THE CONTACT NOTED THAT THE FRONT LOWER CONTROL ARM ON THE LEFT HAD FRACTURED. THE VEHICLE WAS NOT IMMEDIATELY TAKEN IN FOR SERVICE.

DT*: THE CONTACT STATED THE VEHICLE HAD POWER STEERING PROBLEMS AFTER RECALL #06V001000 REGARDING STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS WAS PERFORMED ON 08/02/06. AT FIRST, THE CONTACT HEARD A NOISE WHICH GOT LOUDER THROUGH TIME. THE CONTACT ADDED POWER STEERING FLUID TO REDUCE THE NOISE AND NOTICED THE POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 08/21/06 AND THE DEALER CLAIMED THE NEW HOSE WAS FINE, BUT THEY WANTED TO CHARGE THE CONTACT FOR A POWER STEERING PUMP AND NEW BELTS, WHICH THE DEALER CLAIMED WAS THE ISSUE. THE CONTACT EXPRESSED THE RECALL WORK WAS NOT PERFORMED CORRECTLY AND THE HOSE CAUSED THE PROBLEM.

DT*: THE CONTACT STATED THE CHRYSLER MANUFACTURER INTENTIONALLY GAVE THE WRONG MAILING ADDRESS FOR REIMBURSEMENT FOR NHTSA RECALL # 06V001000 WHICH WAS PERTAINING TO THE HIGH PRESSURE POWER STEERING HOSE. THE CONTACT EXPRESSED CONCERN THAT THE MANUFACTURER WAS IGNORING THE REQUEST FOR THE REIMBURSEMENT.

2000 DODGE STRATUS HOSE WAS REPLACED DUE TO RUPTURE. *KB 08/02/06 RUPTURED HOSE WAS LEAKING OIL ONTO EXHAUST AND SMOKED BADLY. *TT

DT*: THE CONTACT STATED THE TRANSMISSION FAILED WHILE TRAVELING 55 MPH ON THE INTERSTATE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THAT THE TRANSMISSION HAD BEEN REBUILT IN THE PAST AND WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS.

DT*: THE CONTACT STATED THE DEALERSHIP REFUSED TO PERFORM THE RECALL REPAIRS AFTER THE CONTACT RECEIVED A RECALL LETTER AND ARRANGED TO HAVE THE WORK DONE. THE LETTER WAS FOR NHTSA RECALL # 06V001000; REGARDING THE STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS.

THE WK 6-16-06 A LETTER FROM DAIMLER CHRYSLER CAME REG A SAFETY RECALL E23-HIGH PRESSURE POWER STEERING HOSE.THE WEEK BEFORE 6-7-06, WE TOOK OUR CAR IN FOR REPAIRS TO A LOCAL REPAIR SHOP.WHAT BRINGS ME TO MY COMPLAINT IS, 7-10-06, ANOTHER LETTER CAME STATING THEY WERE UNABLE TO REACH US.I DON'T SEE HOW IT IS POSSIBLE, I GAVE 2 CELL #'S ON THE LETTER I MAILED.IT RECORDS MISSED/INCOMING CALLS. I DON'T BELIEVE THEY MADE ANY ATTEMPTS TO CALL US.AFTER RECEIVING THIS LETTER MY HUSBAND CALLED DAIMLER CHRYSLER. WHILE ON THE PHONE HE WAS DISCONNECTED.I CALLED THEM AT RIGHT AFTER AT,8009921997 AND SPOKE TO CLIFF. SHE TOLD ME WE WERE NOT GOING TO BE REIMBURSED.SHE STATED THE RECALL WAS OVER, AND I THINK SHE SAID THE DEADLINE WAS 4-5-06.THIS COULDN'T BE POSSIBLE SINCE WE RECEIVED THE LETTER THE WEEK OF 6-16-06.SHE SAID SHE COULDN'T HELP ME.I TOLD HER I REMEMBER READING THE LETTER AND NOWHERE ON THE LETTER DID IT STATE THERE WAS A CUT OFF DEADLINE(WHICH WAS BESIDE THE POINT, SINCE WE HAD JUST RECEIVED IT).I TOLD HER I WAS GOING TO GO PULL MY PAPERWORK AND CALL HER TOMORROW.I CAME HOME AND PULLED MY PAPERWORK.(I WAS REALLY HOPING I HAD KEPT THE ENVELOPE, SINCE IT WOULD HAVE A POSTMARK),BUT I ONLY KEPT THE LETTER.ANYWAYS, I RE-READ THE LETTER.IT IS NOT DATED (WE HAVE NO IDEA WHEN IT WAS WRITTEN)AND THE LETTER DOES NOT GIVE A DEADLINE/CUT OFF DATE FOR REPAIRS/REIMBURSEMENTS.HOW IS IT POSSIBLE WE AREN'T GOING TO BE REIMBURSED? I WOULD LIKE TO MAKE A POINT HERE, WHAT IF I HAD NOT HAD PROBLEMS AND HAD NOT DONE ANY REPAIRS ON MY CAR YET (AND WITHOUT ME EVEN KNOWING IT, MY CAR MAY HAVE BEEN AT THE STARTING POINT OF HAVING PROBLEMS?).DOES THIS MEAN THEY WOULDN'T HAVE REPAIRED IT SINCE THE CUT OFF DEADLINE WAS OVER? I WOULD LIKE THIS SITUATION TO BE INVESTIGATED.WE BELIEVE WE'RE WITHIN OUR RIGHTS FOR REIMBURSEMENT.I HOPE THAT YOUR COMPANY CAN HELP RESOLVE THIS AND WE CAN GET OUR MONEY BACK FOR THE REPAIRS WE'VE ALREADY PAID FOR.THANK YOU, CALL ME TO FURTHER DISCUSS MY SITUATION. *NM

DT*: THE CONTACT STATED THERE WAS AN UNDER THE HOOD FIRE AFTER 10 TO 20 MINUTES OF HAVING THE VEHICLE PARKED. THERE WERE NO WARNING INDICATORS BEFORE THE FIRE. THE VEHICLE WAS DEEMED TOTALED. A YEAR AFTER THIS INCIDENT, A RECALL LETTER, #06V001000, WAS RECEIVED, REGARDING THE STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS THAT WOULD CAUSE THE SAME CONSEQUENCE. THE MANUFACTURE WAS ALERTED HOWEVER THEY OFFERED NO RESOLUTION FOR THE INCIDENT.

2000 DODGE STRATUS DRIVER'S POWER SEAT MOVES FORWARD WHILE COMING TO A STOP. *KB THE CONSUMER HEARD A WHINNING NOISE IN THE STEERING WHEEL WHEN MAKING TURNS. *NM