1997 DODGE STRATUS Complaints

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE CHECK ENGINE LIGHT ILLUMINATES AND THE VEHICLE COMPLETELY STALLS. AFTER STALLING, THE VEHICLE RESTARTS FOLLOWING AN EXTENDED PERIOD OF TIME. ALTHOUGH THE VEHICLE HAS BEEN SEEN BY A DEALER AND MULTIPLE REPAIRS HAVE BEEN MADE, THE DEALER WAS UNABLE TO REMEDY THE STALLING PROBLEM. THE REAR FREEZE PLUG WAS LEAKING. UPDATED 03/09/06. *JB

WE HAD FREQUENT ELECTRICAL PROBLEM WITH THE CAR AND TOOK IT TO THE LIBERTY DEALERSHIP IN JOHNSTOWN, OH TO GET THEM FIXED UNTIL WE GOT TO THE POINT THAT IT WAS GOING TO TAKE MORE THAN THE CARE WAS VALUED TO GUARANTEE THE FIX. THESE ITEMS WERE NOT COVERED UNDER OUR WARRANTY. ONE DAY AFTER PULLING INTO OUR DRIVEWAY AFTER WORK, I SHUT THE CAR OFF, OPENED THE DRIVERS SIDE DOOR WHILE PULLING THE EMERGENCY BRAKE AND THE AIR BAGS DEPLOYED, GIVING ME A PRETTY GOOD SHOT IN THE FACE. THE CAR WAS SITTING STILL AND NOT RUNNING. THE KEYS WEREN'T EVEN IN THE IGNITION. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND FILED AN INCIDENT. THEY ASSIGNED A.L. GILBERT TO WORK ON THE CASE. A INVESTIGATOR WAS DEPLOYED FROM A PRIVATE COMPANY OUT OF DAYTON, OH. HE TOOK THE CAR TO A DEALERSHIP IN MT. VERNON, OH AND DETERMINED BY LOOKING AT THE CAR'S COMPUTER THAT IT HAD BEEN WRECKED. OBVIOUSLY, THIS WASN'T THE CASE AS THERE WASN'T A DENT OR SCRATCH ON THE CAR AND I WAS SITTING STILL IN THE DRIVEWAY. HOWEVER, CHRYSLER REFUSED TO CHANGE THEIR DETERMINATION. EVEN THOUGH IT WAS REQUESTED MULTIPLE TIMES, A COPY OF THE REPORT FROM THE INVESTIGATOR FROM DAYTON, OH WAS NEVER PROVIDED ME. A.L. GILBERT BLATANTLY CALLED ME DISHONEST BECAUSE HE SAID THE COMPUTER DIDN'T LIE. I CONVINCED HIM TO LET ME TAKE IT TO THE LIBERTY DEALERSHIP AND HAVE THE SERVICE MANAGER LOOK AT THE CAR WHILE ON THE PHONE WITH HIM. THE LIBERTY SERVICE MANAGER TOLD A.L. GILBERT THAT THERE WAS NO VISIBLE EVIDENCE OF ANY ACCIDENT ON THE CAR. A.L. GILBERT SAID THERE ABSOLUTELY HAD TO BE SOMETHING BECAUSE THE COMPUTER SAID SO. THE LIBERT SERVICE MECHANIC SAID, IN FACT THE ONLY SCRATCH I SEE IS ON THE UNDERCARRIAGE AND LOOKS LIKE HE'S DRIVEN ON A GRAVEL ROAD. GILBERT RESPONDED AND SAID THAT WAS ALL THE EVIDENCE HE NEEDED AND THAT THE DECISION STOOD. I STILL DRIVE THE CAR TODAY BUT WITHOUT AIR BAGS AND WITH A DASH THAT LIGHTS UP LIKE A CHRISTMAS TREE BECAUSE OF THE ELECTRICAL PROBLEMS. *NM

DT: CONTACT'S WIFE WENT INTO WALMART AND 15 MINUTES LATER 1997, DODGE, STRATUS CAUGHT ON FIRE IN THE PARKING LOT. THE ORIGINATED FROM UNDER THE HOOD, POSSIBLY AROUND THE BATTERY BOX OR THE MASTER CYLINDER. THE CAR WAS COMPLETELY DESTROYED. THIS HAPPENED ON JUNE 5, 2005. THE ONLY PROBLEM THE CONTACT HAD WITH THE CAR PRIOR TO TTHE FIRE WAS THE CHECK ENGINE LIGHT CAMING ON SOMETIMES. THE CAR HAS CRUISE CONTROL, AND ELECTRIC WINDOWS.*AK

DT: THE VEHICLE IS A 1997 DODGE STRATUS. AT 27,000 THE OIL LIGHT CAME ON WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE CUT OFF. WHEN THE CONSUMER HAD IT TOWED TO THE DEALERSHIP THEY REPLACED THE TIMING BELT AND PULLEYS. AT 39,000 THE ENGINE WOULD NOT START. WHEN IT WAS TOWED TO THE DEALERSHIP AGAIN, THEY FOUND THAT ONE COIL WAS SHORTED, THE PCM WAS BAD, THE TIMING BELT HAD TO BE REPLACED AGAIN, THEY HAD TO REPLACE THE MODULE, THE RELAY, AND THE PLUG WIRE. THE WHOLE ELECTRICAL SYSTEM HAD TO BE REPLACED. LATER AT 62,000 MILES IT WAS LEAKING OIL AND WOULD NOT START. IT WAS TOWED TO THE DEALER WERE THE TIMING BELT HAD TO BE REPLACED A THIRD TIME, THE HEAD GASKET AND PACKAGE, THE PLUG AND PLUG WIRES, AND THE SPARK PLUGS WERE ALSO REPLACED. CURRENTLY AT 89,000 THE TIMING BELT AND HEAD GASKET NEED REPLACING. THE VEHICLE IS OVER HEATING AND WILL NOT START. THIS CAUSED THE HEATER CORE TO GO OUT. THE CLUSTER HAS GONE OUT; THE WHOLE LIGHTING SYSTEM COMES ON AND GOES OFF WITHOUT WARNING. THESE CURRENT PROBLEMS HAVE NOT BEEN REPAIRED AS OF NOW. THERE ARE OTHER ISSUES THAT ARE INCLUDED IN A RECALL FOR THE LOWER BALL JOINTS AND FOR THE FLOOR SHIFTER. THE VEHICLE WAS IMMOBILE SO THE CONSUMER CAN NOT TAKE IT TO THE DEALERSHIP TO HAVE THE RECALLS REPAIRED. THE MANUFACTURER TOLD THE CONSUMER THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *JB

DT: DODGE STRATUS 1997. CONSUMER RECEIVED RECALL NOTICE CONCERNING TRANSAXLES FLOOR SHIFTER PARK INTERLOCK. CONSUMER SAID THAT IT BROKE, CAUSING THE AXLE TO MALFUNCTION. WHEN TURN THE CAR ON CONSUMER COULD SHIFT THE SHIFTER INTO GEAR WITHOUT PUSHING THE BUTTON ON SHIFTER OR PRESSING THE BRAKES. BEFORE HAD TO PRESS THE BRAKE AND PUSH BUTTON TO GO INTO GEAR. CURRENTLY, VEHICLE WILL NOT GO INTO GEAR UNLESS CONSUMER SHUT THE VEHICLE OFF AND TURNING IT BACK ON. SOMETIMES WHEN SHUTTING THE VEHICLE OFF IT WOULD NOT SHUT OFF UNTIL CONSUMER MESSED WITH THE SHIFTER. CONSUMER CALLED IN FOR RECALL REPAIRS, AND CONSUMER WENT BACK TO PICK UP VEHICLE AND THE DASHBOARD AND STEERING COLUMN WERE TAKEN APART AND NOT PUT BACK TOGETHER. CONSUMER SAID IT WAS LAYING ON THE FRONT PASSENGER'S SIDE. THERE WAS NO FAN BELT ON ENGINE. CONSUMER SAID THAT DEALER CHARGED HER $87.00. *AK

STEREO AND MIRROR QUIT WORKING HALF WAY THROUGH A TRIP TO ST. PAUL. CHANGED FUSE, SMOKE CAME POURING OUT OF THE TOP RIGHT OF THE DOOR PANEL. FUSE BLEW. TOOK DOOR APART. SWITCH TO ELECTRICAL SIDE VIEW MIRROR HAD SHORTED. MELTED DOWN INTO HARNESS. BIG FIRE HAZARD BECAUSE DOOR INSULATION IS RIGHT THERE. DON'T KNOW WHAT TO DO

DT: THE CONSUMER OWNS A 1997 DODGE STRATUS. SHE SAYS THAT HER VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT TOLD HER THAT THE FIRE STARTED BY A SHORT IN THE DRIVER'S SIDE PANEL. SHE CONTACTED DODGE AND THEY SAID THEY WOULDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS NOT THEIR PROBLEM AND IT WAS NOT ON RECALL. *TT *EH

THE VEHICLE WAS USED TO TRAVEL FROM HOME TO A CINEMA; WAS PARKED, TURNED OFF THE ENGINE. AFTER CINEMA SESSION ENDED THE DRIVER AND PASSANGERS WERE SURPRISED TO SEE THE FIRE DEPT TURNING OFF A FIRE THAT IGNITED UNEXPECTEDLY. THE VEHICLE WAS A TOTAL LOSS; THE FIRE IGNITED UNDER THE MOTOR, TO THE DRIVER'S SIDE.

AUTOMATIC TRANSMISSION WOULD INTERMITTENTLY SHIFT OUT OF DRIVE INTO NEUTRAL WHILE DRIVING 40 MPH OR MORE. CONSUMER WAS CONCERNED THAT THE VEHICLE MAY BE INVOLVED IN A REAR END COLLISION BECAUSE OF THIS CONDITION. DEALER WAS NOT NOTIFIED.*AK

POWER STEERING SUPPLY HOSE RUPTURED. FLUID DRIPPED ON TO EXHAUST AND CAUSED A FIRE. *AK