2002 DODGE STRATUS Complaints
View complaints related to 2002 DODGE STRATUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2002 DODGE STRATUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE STRATUS- ANGOLA, IN
TRUNK FALLS CONTINUALLY AFTER STAYING IN UPRIGHT POSITION FOR A FEW SECONDS OR MINUTES. EVERYONE OF MY FAMILY HAS BEEN INJURED SINCE I BOUGHT THE CAR 2 WEEKS AGO. I NOW HAVE A 6 INCH DIAMETER BRUISE ON MY ARM FROM THE LATEST INCIDENT. *TR
Source: NHTSA WEB SITE -
2002 DODGE STRATUS- BRADFORD , PA
I HAVE BEEN HEARING A TERRIBLE NOISE EVERYTIME I TURN MY 2002 DODGE STRATUS. OFTEN TIMES I CAN'T EVEN TURN THE STEERING WHEEL. I HAVE TO GET MY CAR INSPECTED AND I FOUND OUT THAT I HAVE TO HAVE MY FRONT LOWER CONTROL ARM/BALL JOINT REPLACED BECAUSE IT FAILED. I ALSO FOUND OUT THAT THIS ITEM WAS RECALLED. *TR
Source: NHTSA WEB SITE -
2002 DODGE STRATUS- YUKON, OK
I HAVE READ ABOUT THE KNOWN DODGE 2.7 ENGINE FREEZE ISSUE AND IT HAPPENED TO ME. PLEASE DO SOMETHING *TR
Source: NHTSA WEB SITE -
2002 DODGE STRATUS- SHREWSBURY TOWNSHIP, NJ
TL* THE CONTACT OWNS A 2002 DODGE STRATUS WITH KELLY CHARGER GT TIRES (N/A), SIZE 205/60/ R16. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED A BUBBLES ON THE SIDEWALL OF ALL FOUR TIRES. THE TIRES WERE REPLACED BY THE TIRE SHOP. THE FAILURE RECURRED ON THE SECOND SET OF TIRES AND THE BUBBLES INCREASED IN SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE VIA EMAIL BUT HAD NOT REPLIED. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE STRATUS- MIAMI GARDENS, FL
ON MY WAY TO WORK ONE MORNING, THE CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS TWO BLOCKS FROM THE HOUSE. I HAD 2 NEIGHBORS PUSH THE CAR BACK TO THE HOUSE. I EVENTUALLY TOOK IT TO THE MECHANIC, WHO TOLD ME THE PROBLEM WAS THE ENGINE. HE TOOK OUT THE PARTS TRYING TO REBUILD THE ENGINE AND NOTICED THERE WAS SLUDGE THROUGHOUT THE PARTS. HE THEN TOLD ME IT WAS NOT SAFE TO TRY AND CLEAN IT OUT, BECAUSE THERE IS NO GUARANTEE HOW FAR INTO THE ENGINE IT HAD GONE. I WOULD HAVE TO PURCHASE AN WHOLE NEW ENGINE. HE LOOKED FOR ENGINES BUT COULD ONLY FIND THOSE WITH HIGH MILEAGE. HE WAS NOT SURE IF THE ENGINE WOULD STAND-UP FOR LONG OR EVENTUALLY CAUSE ME TO HAVE TO CHANGE IT AGAIN. THE CAR IS STILL WAITING FOR AN ENGINE. I HAVE NOT BEEN IN A FINANCIAL SITUATION TO AFFORD IT. I RECENTLY STARTED TO LOOK AGAIN TO GET AN IDEA OF WHEN I MAY BE ABLE TO WORK ON THIS AGAIN. I REMEMBER HEARING THERE WAS AN ISSUE WITH THE STRATUS' BUT WHEN I CALLED TWO LOCAL DEALERS FOR INFORMATION, THEY TOLD ME THEY DID NOT KNOW ANYTHING ABOUT IT. *TR
Source: NHTSA WEB SITE -
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2002 DODGE STRATUS COUPE- ROUND ROCK, TX
PLASTIC COVER OVER DRIVER DOOR THAT CONTROLS THE WINDOWS CRACKED AND BROKE OFF CAUSING THE BUTTONS TO DROP INSIDE THE DOOR CAVITY. WENT TO DEALER TO GET REPLACEMENT PART, TOLD I HAD TO ORDER ENTIRE DOOR COVER AS REPLACEMENT FOR APPROX $800. NOW THE DRIVER DOOR WILL NOT CLOSE AND LATCH SHUT. ATTEMPTED TO MOVE PLASTIC PART THAT WOULD LOCK ONTO METAL DOOR FRAME, NO LUCK. UNABLE TO DRIVE CAR IF DOOR WILL NOT CLOSE. *TR
Source: NHTSA WEB SITE -
2002 DODGE STRATUS- MESQUITE, TX
TL* THE CONTACT OWNS A 2002 DODGE STRATUS SE. THE CONTACT STATED THAT WHEN DRIVING OVER A POTHOLE AT VARIOUS SPEEDS, THE VEHICLE WOULD EXHIBIT AN ABNORMAL FEELING. THE CONTACT INVESTIGATED THE VEHICLE AND DISCOVERED THAT THE ENGINE BRACKET WAS FRACTURED. THE VEHICLE WAS THEN INSPECTED BY AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND ADVISED THAT THE BRACKET WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACKORDER. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE STRATUS- BARSTOW, CA
TL * THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE TEMPERATURE INCREASED. THE CONTACT SHUT OFF THE VEHICLE AND UPON FURTHER INSPECTION, FOUND THAT THE VEHICLE WAS LEAKING COOLANT. THE VEHICLE WAS NOT REPAIRED. THE FOLLOWING DAY WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 177,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE STRATUS- GAINESVILLE, GA
I WAS DRIVING ABOUT 15 MILES PER HOUR AND HIT A SLIGHT INDENTATION IN THE ROAD WHERE IT HAVE BEEN NEWLY PAVED. I HEARD A LOUD "THUD" IN THE TRUNK OF MY CAR FROM THE BACK DRIVER'S SIDE. I PULLED OVER AND UNCOVERED THE WHEEL WELL AND SAW A HOLE WHERE THE STRUT MOUNT SHOULD HAVE BEEN. I DECIDED TO TAKE THE CAR HOME AND CALL A CERTIFIED MECHANIC TO FIX THIS PROBLEM. WHILE TAKING THE CAR TO THE MECHANIC A COUPLE DAYS LATER, THE PASSENGER SIDE MADE THE SAME LOUD "THUD". WITHIN A FEW MILES MY CAR STARTED FILLING UP WITH SMOKE THAT SMELLED LIKE BURNING RUBBER. WHILE GOING AROUND A SMALL CURVE MY SHOCK CAME OUT AND TORE OPEN MY NEW TIRE. I HAD TO GET MY CAR TOWED TO THE MECHANIC TO GET IT FIXED. WHAT WE FOUND WAS A CORRODED PIECE OF METAL, WHICH I LATER FOUND OUT WAS MY "STRUT MOUNTS". I WAS ALSO TOLD THAT WITH MY STRUTS BEING ALMOST NONEXISTENT, AND THE TIRE BLOWING OUT THAT THE ACTUAL FRAME OF MY CAR COULD VERY WELL BE MESSED UP TOO. THE CAR IS STILL BEING FIXED DUE TO THE FACT THAT THE PART THAT WAS NEEDED WAS DISCONTINUED OR SOMETHING OF THAT NATURE. (I DID KEEP THE CORRODED PIECE OF METAL THAT WAS ONCE MY STRUT MOUNT.) *TR
Source: NHTSA WEB SITE -
2002 DODGE STRATUS- BALDWIN CITY, KS
THE TIMING CHAIN BROKE CAUSING BENT VALVES AND THE NEED TO REWORK THE TOP END OF THE ENGINE. IN DOING RESEARCH IT WAS FOUND OUT ABOUT THE ISSUES WITH THE 2.7L V6 AND THE FACT THAT THIS ISSUE LIKELY CAUSES CATASTROPHIC ENGINE FAILURE. *TR
Source: NHTSA WEB SITE