DUCATI Complaints
View complaints related to DUCATI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 DUCATI PANIGALE V2- SAINT LOUIS, MO
WHEN I COME TO A STOP, MY ENGINE OFTEN SHUTS ITSELF OFF. SOMETIMES WHEN I COME TO A STOP, MY ENGINE REVS ITSELF UP TO ANYWHERE BETWEEN 3,000 AND 4,000 RPM EVEN THOUGH I'M NOT TOUCHING THE THROTTLE. OTHER TIMES, MY ENGINE SHUTS ITSELF OFF WHEN I'M STILL IN MOTION AND I PULL THE CLUTCH LEVER IN. OTHER TIMES, I TAKE MY HAND OFF OF THE THROTTLE WHILE I'M IN MOTION, BUT THE ENGINE DOESN'T THROTTLE ITSELF DOWN. ALSO, MY ENGINE BRAKING WORKS INTERMITTENTLY. A COUPLE OF MONTHS AGO, THE DUCATI DEALERSHIP TOLD ME THAT THE PROBLEM WAS CAUSED BY SOMEONE TIPPING MY BIKE OVER AND CAUSING THE CHARCOAL CANISTER TO FILL WITH FUEL. I TOLD THEM THAT I DOUBT THIS WAS BEING CAUSED BY A FAULTY CHARCOAL CANISTER. THEY INSISTED IT WAS THE CHARCOAL CANISTER. I HAD THEM REMOVE THE CANISTER, BUT THE PROBLEM DID NOT GO AWAY. I'M SURE THERE IS A MAJOR PROBLEM WITH THE ECU. THERE ARE EVEN YOUTUBE VIDEOS OF A GUY EXPERIENCING THE SAME ISSUE WITH HIS BRAND NEW DUCATI PANIGALE V2 A FEW DAYS AFTER HE BOUGHT IT, AND HE DID NOT TIP HIS BIKE. I BELIEVE THAT THE DUCATI PANIGALE V2 SHOULD BE RECALLED UNTIL DUCATI FIGURES OUT WHAT'S WRONG WITH THE ECU. THIS IS CLEARLY AN ECU PROBLEM, AND IT COULD LEAD TO SOMEONE'S INJURY OR DEATH.
Source: NHTSA WEB SITE -
2019 DUCATI MONSTER 821- LANCASTER, CA
WENT FOR A RIDE LAST JANUARY 1,2021 AND WHEN I WAS ABOUT TO APPROACH THE TRAFFIC STOP LIGHT I APPLIED BOTH FRONT AND REAR BRAKE I NOTICED THAT ONLY THE FRONT BRAKE IS WORKING.. SO WHEN I GOT INTO A VACANT LOT I TRIED TO USE THE REAR BRAKE BUT IT FAILED TO STOP THE MOTORCYCLE AND THE BRAKE PEDAL IS HITTING THE TOP PART OF THE EXHAUST SYSTEM.. IT HAS ONLY 702 MILES.. IM GLAD THAT I GOT HOME SAFE USING TRAIL BRAKING(FRONT BRAKE ONLY) I CHECKED THE BRAKE FLUID LEVEL IT IS FULL AND NO LEAKS AT ALL.
Source: NHTSA WEB SITE -
2015 DUCATI PANIGALE R- KISSIMMEE, FL
TL* THE CONTACT OWNED A 2015 DUCATI PANIGALE R MOTORCYCLE. THE CONTACT STATED WHEN DRIVING AT 30MPH A VEHICLE RAN THE STOP SIGN, THE CONTACT WAS UNABLE TO STOP THE MOTORCYCLE WHEN THE BRAKE PEDAL WAS FULLY ENGAGED AND CAUSED THE CONTACT TO CRASH THE VEHICLE REAR BUMPER AND THE CONTACT MOTORCYCLE WENT AIR BORNE OVER THE VEHICLE. THE CONTACT SUFFER INJURIES TO RIGHT LEG KNEE AND ANKLE. THE CONTACT WAS TAKEN TO THE HOSPITAL IN SOMEONE?S VEHICLE, A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 17V812000 (BRAKE) AND NHTSA CAMPAIGN NUMBER 19V675000 (ENGINE) WAS RECEIVED DECEMBER 17,2020, AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS CONTACTED. THE MOTORCYCLE WAS DESTROYED. THE FAILURE MILEAGE WAS 3,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 DUCATI SCRAMBLER- POMPANO BEACH, FL
ONE DAY I TOOK THE BIKE FOR A RIDE AND THERE WAS NO PRESSURE ON THE REAR BRAKE AND ALMOST NO BRAKING
Source: NHTSA WEB SITE -
2019 DUCATI SCRAMBLER- SEMINOLE, TX
REAR BRAKE QUITE WORKING ENTIRELY AT ONLY 500 MILES. PEDAL GOES ALL THE WAY DOWN AND NOTHING HAPPENS WHILE RIDING AT ANY SPEED GOING STRAIGHT OR TURNING.
Source: NHTSA WEB SITE -
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2016 DUCATI DIAVEL- ALEXANDRIA, VA
KICKSTAND SENSOR FELL OFF OF BIKE CAUSING THE BIKE TO STALL WHILE DRIVING. DUCATI STATES THEY HAD A RECALL FOR THIS FOR MY YEAR BIKE, ALTHOUGH MY VIN DOES NOT MATCH THE RECALL DB. THIS IS A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2016 DUCATI SCRAMBLER- TUCSON, AZ
TL* THE CONTACT OWNS A 2016 DUCATI SCRAMBLER SIXTY2. THE CONTACT STATED THAT WHILE RIDING THE MOTORCYCLE AT 5 MPH, THE REAR BRAKES FAILED TO ACTIVATE UPON DEPRESSING THE FOOT PEDAL, WITHOUT WARNING. THE MOTORCYCLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE MOTORCYCLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 DUCATI SUPERSPORT- JAMUL, CA
BRAND NEW MOTORCYCLE AND AS SOON AS HIT 40 MPH AND ABOVE THE MIRRORS START TO VIBRATE SO MUCH THAT THEY BECOME USELESS. I'VE SEEN THAT THERE WAS RECALL ON SOME SUPERSPORTS. MY BIKE IS A 2019 THAT WAS PURCHASED NEW IN SEPTEMBER 2020. I AM UNABLE TO VIDEO THE ISSUE AS IT'S A MOTORCYCLE AND IT OCCURS WHILE IN MOTION. I HAVE INFORMED THE DEALERSHIP WHERE I PURCHASED THE MOTORCYCLE AND WAS TOLD IT'S A KNOWN ISSUE AND THERE IS NO FIX AND BASICALLY I HAVE TO LIVE WITH IT. AT NIGHT BECOMES EXTREMELY DANGEROUS AS ALL YOU CAN SEE IS HEADLIGHTS BOUNCING UP AND DOWN OR SOLID CIRCLE OF LIGHTS.
Source: NHTSA WEB SITE -
2018 DUCATI MONSTER 1200- FORT COLLINS, CO
I CURRENTLY OWN A 2018 DUCATI MONSTER 1200S THAT I PURCHASED LAST YEAR NEW; THE MOTORCYCLE HAS LESS THAN 1000 MILES WHEN THE REAR BRAKES COMPLETELY FAILED. NO BRAKE FLUID LEAK OR BRAKE PAD ISSUE SEEN. REAR BRAKE PEDAL BOTTOMS OUT WITHOUT ACTUATING BRAKES. I TRADED AT 2014 DUCATI MONSTER 1200 FOR THIS BIKE AS I WAS HAVING BRAKE ISSUES EVERY YEAR WITH THAT ONE AS WELL. THIS IS THE 4TH TIME IN 4 YEARS THAT MY BRAKES COMPLETELY WENT OUT ON A RIDE. THE PREVIOUS 3 TIMES WITH THE 2014 DUCATI I HAD TO PAY FOR A BREAK FLUSH EACH YEAR AND THEY FINALLY SAID THE MASTER CYLINDER "MIGHT BE THE ISSUE" AND THE DUCATI SERVICE DEALER REQUIRED ME TO PAY FOR A MASTER CYLINDER FOR REAR BRAKE. I'VE NEVER HAD BRAKES FAIL WITH ANY OTHER MOTORCYCLE (HONDA, HARLEY, OR KTM). THIS HAS TO BE MORE THAN COINCIDENCE WITH FAILING YEARLY 4 YEARS IN A ROW. I HAVE TRIED TO CONTACT DUCATI CUSTOMER SERVICE BUT IT GOES TO VOICEMAIL AND THEY HAVE NOT CALLED ME BACK.
Source: NHTSA WEB SITE -
2018 DUCATI SUPERSPORT- HONOLULU, HI
THERE IS AN ON GOING AND VERY WIDELY KNOWN ISSUE WITH THE DUCATI SUPERSPORT 939 S & NON-S MODELS - VIBRATING MIRRORS. WHEN THROTTLING TO SPEEDS OF 30+MPH ON THE STREET AND FREEWAYS THE VIBRATING ISSUE STARTS TO HAPPEN. I HAVE ALREADY EXPRESSED CONCERN TO THE DEALERSHIP AND A REPLACEMENT FIX FOR IT WAS ISSUED BUT STILL NOT RESOLVED. THE FACT THAT THAT MIRRORS ARE NOT STABLE UNDER NORMAL OPERATING CONDITIONS MEANS THEY DO NOT COMPLY WITH USA, EU OR U.K. VEHICLE REGULATIONS. THE LOSS OF REARWARD VISION IS CLASSED AS A SERIOUS SAFETY ISSUE. THERE IS A WHOLE DISCUSSION REGARDING THIS ISSUE ON THE DUCATI SUPERSPORT 939 FORUMS. LINK: "HTTPS://WWW.DUCATISUPERSPORT939.NET/THREADS/MIRROR-VIBRATION-SATISFACTION.9730/PAGE-10."
Source: NHTSA WEB SITE