DUCATI Complaints

THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS

FUEL TANK IS PLASTIC AND IS DEFORMED FROM GAS THAT IS FROM US STATES, IT HAS SWOLLEN AND AND CAN NO LONGER FIT ON THE BIKE IT IS TOO BIG TO LATCH DOWN AND THE GAS CAPE COULD LEEK BECAUSE IT CAN NOT CLOSE BECAUSE OF THE CHANGE IN SHAP IF THE TANK. OTHER GAS FITTINGS ON THE GAS TANK ARE ALSO EFFECTED THE GAS LINES AND THE TANK NO LONGER FITS ON THE BIKE

AFTER A FEW MONTHS OWN THIS NEW DUCATI I STARTED TO LOSE FEEL AND EFFECTS FROM USING THE REAR BRAKE . AND QUICKLY THE REAR BRAKE IS NOW 100% FAILED , WILL NOT SLOW OR STOP THE BIKE AT ALL . BROUGHT IN TOO DUCATI AND WAS TOLD THERE MIGHT BE A POSSIBLE RECALL FOR REAR BRAKE LINES BUT I DO NOT SEE ANYTHING WHEN SEARCHING YOUR SITE OR DUCATI .COM *TR

REAR BRAKES COMPLETELY FADE AND ARE USELESS OVER A PERIOD OF MONTHS. BLEEDING THE BRAKE LINE WORKS FOR A SHORT PERIOD BUT IS TIMELY AND COSTLY. THE CURRENT SET UP ALLOWS EXCESSIVE HEAT FROM THE EXHAUST AND POSSIBLY CATALYTIC CONVERTER TO BOIL BRAKE FLUID. THIS IS A KNOWN ISSUE THAT MAY REQUIRE INTERVENTION. *TR

THERE IS A CHRONIC PROBLEM WITH THE REAR BRAKE BECOMING UNUSABLE. THE BRAKE LINE PASSES MUCH TOO CLOSE TO THE CATALYTIC CONVERTER, WHICH VAPORIZES THE BRAKE FLUID AND CREATES A GAS POCKET IN THE LINE. THIS RENDERS THE BRAKES UNUSABLE. DRAINING THE LINE REQUIRES REMOVING THE REAR WHEEL (A HUGE JOB ON A DUCATI) AND CALIPER. THE PROBLEM RETURNS ALMOST IMMEDIATELY. THEY HAVE SERVICED IT SEVERAL TIMES, BUT EACH TIME IT IMMEDIATELY FAILS AGAIN. IT IS VERY UNSAFE.

I HAVE HAD ISSUES WITH THIS MOTORCYCLE WITH THE REAR BRAKE LOSING PRESSURE RESULTING IN NO REAR BRAKE. SINCE DAY ONE OF OWNERSHIP OF THIS MOTORCYCLE IN 2015 I HAVE TO BRING IT BACK EVERY YEAR FOR THEM TO BLEED THE BRAKES AND CHARGE ME. CONTACT TO DUCATI INITIALLY THEY SAID THERE'S NOTHING THEY COULD DO ABOUT IT THEN BEFORE THE PANDEMIC THEY PROMISED THEY WOULD HANDLE IT AS A GOODWILL. WHEN I WENT TO THE DEALERSHIP THEY TOLD ME THEY KNEW NOTHING ABOUT IT. WHEN I ASKED IF THIS IS A NORMAL OCCURRENCE THEY SAID YES THEY'VE HAD A FEW. ALSO THEY SAID THAT THERE IS NO RECALL AT THIS POINT. OBVIOUSLY I DO NEED MY FRONT AND REAR BRAKE ON A MOTORCYCLE. SECOND ISSUE THE ROTORS FAILED PREMATURELY LEAVE WHICH I MENTION TO THE DEALER ON THE FRONT OF THE MOTORCYCLE AT ABOUT FOUR THOUSAND MILES WERE WARPED A MOTORCYCLE HAS NINE THOUSAND MILES ON IT CURRENTLY

TL* THE CONTACT OWNS A 2018 DUCATI MONSTER 821. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO SLOW DOWN AND THE REAR BRAKE MALFUNCTIONED. THE CONTACT USED THE FRONT BRAKE TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO MONTEREY PENINSULA POWER SPORTS LOCATED AT (1020 AUTO CENTER PKWY, SEASIDE, CA 93955 (831) 899-7433). THE CONTACT WAS INFORMED THAT THE WARRANTY REPRESENTATIVE WITH DUCATI THAT THE FAILURE WAS DUE TO THE MOTORCYCLE NOT BEING RIDDEN FREQUENTLY. THE BRAKE LINES WERE BLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.

PURCHASED BIKE NEW IN AUGUST 2018 AND HAS LESS THAN 1K MILES. UNEXPLAINED LEAK HAS DEVELOPED NEAR AIR INTAKE. LEAK IDENTIFIED NEAR THE END OF JANUARY 2020. REAR BRAKE IDENTIFIED TODAY AS COMPLETELY INOPERABLE BUT BRAKE FLUID RESERVOIR IS FULL. NO ERROR MESSAGES OR SYSTEM FAILURE ALERTS INCLUDING A MALFUNCTION OF THE ABS SYSTEM WAS CAPTURED BY THE BIKE'S ELECTRONICS. I IDENTIFIED THE REAR BRAKE FAILURE DURING MY PRE-RIDE INSPECTION ON 2/17/2020. HAVE CONTACTED A DUCATI AUTHORIZED DEALER IN MY AREA FOR FURTHER INSPECTION AND RESOLUTION.

WHILE PULLING INTO A PARKING LOT AT LOW SPEED THE BIKE SEEMED TO BE DRAGGING WITH VERY LITTLE FREE MOMENTUM. UPON INSPECTION THE REAR TIRE WAS FLAT. AFTER DISMOUNTING THE CAUSE OF THE FLAT WAS DISCOVERED TO BE THAT THE TIRE VALVE STEM WAS SHEARED COMPLETELY OFF BY THE REAR BRAKE CALIPER, WHICH HAD DETACHED WHILE THE BIKE WAS IN MOTION AND IMPACTED THE VALVE STEM. IT WAS FORTUNATE THAT THIS OCCURRED AT VERY LOW SPEED AND NOT ON THE HIGHWAY, WHICH COULD HAVE POTENTIALLY CAUSED A MAJOR ACCIDENT. THE REAR CALIPER HAS NEVER BEEN SERVICED SO THE BOLTS WERE INSUFFICIENTLY TORQUED PRIOR TO CUSTOMER SALE, EITHER AT THE FACTORY OR THE DEALER. PHOTOS ARE ATTACHED.

-ON 9/26/2019 AT APPROXIMATELY 0800 HOURS, WHILE DRIVING ON THE WHITESTONE EXPY, I UP-SHIFTED INTO 3RD GEAR FROM 2ND GEAR, UPON RELEASING THE CLUTCH, THE ENGINE STALLED CAUSING THE REAR WHEEL TO LOCK (I WAS TRAVELLING AT APPROXIMATELY 54 MPH). I QUICKLY PRESSED THE CLUTCH AND COASTED TO THE SHOULDER LANE (A SEMI-TRUCK WAS DIRECTLY BEHIND ME). UPON ATTEMPTING TO RESTART THE ENGINE THE ENGINE HESITATED TO START SEVERAL TIMES. WHEN THE ENGINE FINALLY STARTED, I HELD THE CLUTCH PUTTING THE BIKE INTO 1ST GEAR AND PROCEEDED. APPROXIMATELY 10 FEET LATER THE ENGINE STALLED AGAIN AND I QUICKLY PRESSED THE CLUTCH AND COASTED BACK INTO THE SHOULDER LANE!!! -ON 09/26/2019 AT APPROXIMATELY 1930 HOURS, WHILE DRIVING ON THE BQE ON THE RIGHT LANE, THE BIKE WAS IN 2ND GEAR WHILE DRIVING THE ENGINE STALLED AGAIN!!!!! I QUICKLY PRESSED THE CLUTCH AND PRESSED THE ENGINE START BUTTON TO CONTINUE. -ON 09/26/2019 AT APPROXIMATELY 2030 HOURS, WHILE APPROACHING A RED LIGHT, I PRESSED THE CLUTCH AND THE ENGINE STALLED, HESITATING TO RESTART.