2018 DUCATI MONSTER 821 Complaints

THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS

TL* THE CONTACT OWNS A 2018 DUCATI MONSTER 821. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO SLOW DOWN AND THE REAR BRAKE MALFUNCTIONED. THE CONTACT USED THE FRONT BRAKE TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO MONTEREY PENINSULA POWER SPORTS LOCATED AT (1020 AUTO CENTER PKWY, SEASIDE, CA 93955 (831) 899-7433). THE CONTACT WAS INFORMED THAT THE WARRANTY REPRESENTATIVE WITH DUCATI THAT THE FAILURE WAS DUE TO THE MOTORCYCLE NOT BEING RIDDEN FREQUENTLY. THE BRAKE LINES WERE BLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.

ON 03/14/2019 WHILE RIDING THE MOTORCYCLE DURING THE DAY I EXPERIENCED A SUDDEN COMPLETE FAILURE OF THE REAR BRAKE SYSTEM WHILE NAVIGATING A TURN. I HAD BEEN ON THE BIKE FOR ABOUT AN HOUR WITH NO INDICATION ANYTHING WAS WRONG. IT WAS VERY SUDDEN AND ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. UPON A VISUAL INSPECTION I NOTED THERE WAS NO FLUID LEAKING, FLUID LEVEL WAS FULL, BRAKE PADS ARE GOOD, AND NO ABS MALFUNCTION WAS INDICATED ON THE BIKES DISPLAY. IF NOT FOR MY RIDING EXPERIENCE I PROBABLY WOULD HAVE CRASHED. WEATHER WAS SUNNY AROUND 70 DEGREES SPEED IN TURN UNDER 15 MPH BRAKING PRESSURE WAS NORMAL (NOT PANIC BRAKING)