DUCATI Complaints

View complaints related to DUCATI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 DUCATI SCRAMBLER
    - Phoenix, AZ

    The front brake line can be worn away by a cable routing clip. The outer protection sheath is currently damaged. I have sense bent the clip out of way to prevent future wear, but the damage is still available for inspection. If the wearing action continues, the front brake line will be exposed and cause immediate loss of front brakes. So far, one other owner has confirmed the same issue in the Ducati Desert Sled owner's Facebook group. I have not brought this problem to a dealer or independent service center., nor have I had this problem inspected my the manufacturer, police, insurance representatives or others as of yet. There was no prior indication of this problem. I was lucky to have found the brake line wear during a personal inspection.

    Source: NHTSA WEB SITE
  • 2013 DUCATI MULTISTRADA
    - Foster, RI

    Gas gauge is non functional, and Ducati has not been able to rectify this for many years! Ducati is on revision H of the fuel level sender, and still have non-functionality issues. Not knowing how much fuel can lead to sudden loss of power. It's happened many times on this motorcycle.

    Source: NHTSA WEB SITE
  • 2013 DUCATI MULTISTRADA
    - Foster, RI

    Front Brakes do not function at all if the motorcycle is not used for over a week. Brake lever goes all the way to the hand grip, with no resistance at all. "Pumping" the lever yields no improvement. Front brake remains non-functional until the master cylinder is bled (there is a bleeder fitting right on the master cylinder). Front brake will work after expelling a small amount of air from said bleeder. The brake might work for the next ride, but then becomes non-functional again after a few days. Extended stopping distance is obvious. Luckily the rear brake works But front brakes provide 70 to 80% of the stopping power, I feel this is a serious safety hazard. Also, I've been fortunate to notice this when maneuvering the m/c out of my garage.

    Source: NHTSA WEB SITE
  • 2022 DUCATI HYPERMOTARD
    - Lake St Louis, MO

    Bike has some fuel or engine issue. Surges frequently. Based on conversations with other owners, there may be an issues with faulty gas tank lining that erodes and causes issues with fuel delivery.

    Source: NHTSA WEB SITE
  • 2018 DUCATI SCRAMBLER
    - MERIDIAN, ID

    The rear brake failed after 1800 miles on the motorcycle. The brake fluid was replaced at 800 miles and after less than a year and 1000 miles it does not work. Pressing on the pedal does not engage the caliper. There are no visible leaks and the master cylinder is full of brake fluid. Ducati does have a recall campaign for multiple models for brake failure. The scrambler is not listed as one of them, but various Ducati forums have owners of Scrambler models reporting they have had rear brake failure or inadequate performance. I believe that this issue needs to be investigated and addressed by the manufacturer. This can be a potentially life threatening defect in the event of failure.

    Source: NHTSA WEB SITE
  • 2014 DUCATI DIAVEL
    - Las Vegas, NV

    The contact owns a 2014 Ducati Diavel. The contact stated that while riding 35-40 MPH, the motorcycle shuddered and then lost motive power with the rear tire seizing. The motorcycle was taken to an independent mechanic, who diagnosed that the crankshaft was faulty. The mechanic replaced the crankshaft, generator, ball bearing, electric starter, flange clutch, clutch, bushing, bearing needle, gasket, plain bearing, flywheel nut, aluminum washer, and oil filter; however, the failure recurred. The motorcycle was then taken to the dealer, where it was diagnosed with crankshaft failure. The motorcycle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 21,023.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 DUCATI SCRAMBLER
    - Cypress, TX

    Rear brake indicator component is poorly designed and breaks off. I was riding when a friend informed me that he hardly ever saw me use my brakes. Upon inspection a component had failed. Bike was take to dealership for repair, bike was under warranty. Deal insist issue is due to misuse. "Repaired" at customer expense. Upon receipt of vehicle attempt to asses that the repair holds. Upon depressing the rear pedal, the component pops off. Dealer insists their is nothing to repair. Rear brake indicator does not function, unable to register bike. No repair available.

    Source: NHTSA WEB SITE
  • 2021 DUCATI HYPERMOTARD
    - Arvada, CO

    Improper fuel tank inner coating causing debris to get into fuel system and cause stalling at high speeds

    Source: NHTSA WEB SITE
  • 2012 DUCATI MULTISTRADA
    - Plantsville , CT

    The bike has 12.600 miles and has gone to the dealership for all its work and inspections prior to this brake failure. Rear brake failure, the bike is available for inspection. luckily that I wasn't going fast when it happened I took the bike to the New Haven power sport Ducati dealer they said that shouldn't happen, maybe the manufacturer failed to secure the bolts with the lock tight. the cost to fix the bike at a Ducati dealer is an estimate $6,500.00 but the issue is not the money It could cause the death of a motorcyclist going at a fast speed due to rear brake failure. there was no warning or other symptoms prior to the brake failure only a snapping noise. A rear bolt from the brake rotor came out, scraping the rear wheel hub and pulling the retaining ring between the brake caliper and brake pads failing the motorcycle to get to a stop. Also, the ring retaining that was stuck reached the rear rim creating a deep scratch into the rim. I belong to a Facebook Ducati group and a similar rear brake failure was posted on it.

    Source: NHTSA WEB SITE
  • 2018 DUCATI DIAVEL
    - Pownal, VT

    The motorcycle engine shuts down while driving due to a faulty kick stand sensor.

    Source: NHTSA WEB SITE