DUCATI Complaints

WHILE CHANGING OIL NOTICED THAT SWING ARM HAD A CRACK. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

TENGINE MOUNT BOLTS HOLD THE ENGINE TO THE FRAME OF THE MOTORCYCLE AND MAKE THE ENGINE A STRESSED MEMBER OF THE ENTIRE MOTORCYCLE CHASSIS. THE REAR SUSPENSION IS ATTACHED TO THE ENGINE, THEREFORE IF THE ENGINE BOLTS FRACTURE, IT CAN CAUSE SERIOUS HANDLING PROBLEMS OR AN ACCIDENT.

UPON TAKE OFF, SOMETIMES CLUTCH CHATTERS AND VIBRATES. MANUFACTURE RECOMMENDS A SPECIFIC OIL THAT IS NOT SOLD IN THE US. AFFECTS WARRANTY?*AK

CONSUMER RECEIVED RECALL 99V360000 IN MAY 30,2000, AND HAS CONTACTED DEALER 3 TIMES . CONSUMER WAS TOLD BY DEALER THAT THEY DO NOT HAVE THE EQUIPMENT TO PERFORM RECALL REPAIRS, AND DID NOT KNOW WHEN THEY WOULD HAVE IT AVAILABLE . IN MEANTIME CONSUMER HAS UNSAFE MOTORCYCLE. RECALL NOT PERFORMED IN TIMELY MANNER.*AK

DUCATI SENT ME INFORMATION ON THIS RECALL AND I MADE AN APPOINTMENT AND BROUGHT MY MOTORCYCLE TO THE DEALER. THE INSPECTION WAS NEVER DONE BECAUSE THE REPRESENTIVE FROM DUCATI LEFT WITH THE SPECIAL EQUIPTMENT BEFORE IT WAS COMPLETED. I CONTACTED DUCATI AND THEY TOLD ME "NOT TO WORRY ABOUT BECAUSE THE FAILURE ONLY OCCURS IN REXTREMELY REMOTE CASES." I BELIEVE THAT DUCATI SHOULD COME TO MY HOME AND DO THE REPAIR. I BROUGHT IT TO THE DEALER ON THE DAY THEY TOLD ME TO AND THE REPRESENTIVE HAD TO CATCH A PLANE SO HE FORGOT ABOUT MY SAFTEY TO GET HOME ON TIME. MY MOTOCYCLE AND HOME IS 45 MIN. FROM THE DEALER, IT IS NOW WINTER TIME IN MICHIGAN AND I WANT THE REPAIR DONE, AT THEIR EXPENSE BEFORE SUMMER. PLEASE CALL ME AT 616-291-7777 WITH ANY QUESTIONS. JOE NIEWIEK. NO SAFETY DEFECT. *AK

WHEN DRIVING UNDER NORMAL BRAKING CONDITIONS OR WHEN ATTEMPTING TO COME TO A COMPLETE STOP, FRONT OF MOTORCYCLE WILL SHAKE. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED SOME SPRINGS IN THE SUSPENSION, PROBLEM HAS YET TO REOCCUR. CONSUMER UNSURE IF ADDITIONAL PROBLEM MAY OCCUR DUE TO REPLACEMENT OF THE SPRINGS.*AK BRAKE LIGHTS AND HORN ARE INOPERABLE AND FUSE BLOWS REPEATEDLY DUE TO AN ELECTRICAL SHORT. A BAD SHAKE IN THE FRONT SUSPENSION WHEN BRAKING AND COMING TO A STOP, MECHANIC COULDN'T FIND ANYTHING WRONG TO CAUSE THE SHAKING, BUT THEY CLEANED THE BRAKE ROTORS. *YH

ROCKER ARMS INSIDE THE MOTOR HAVE A HARD CHROME PLATING WHICH HAS FLAKED OFF OF THREE ROCKERS, ENHANCING WEAR OF THE ROCKERS AND THE CAMSHAFT LOBES. THIS PROBLEM IS WELL-KNOWN AMONG DUCATI MOTORCYCLE OWNERS, AND IF LEFT UNNOTICED AND UNREPAIRED IT COULD *AK

HARD CHROME PLATING ON FACE OF ROCKER ARMS, THAT CONTACT CAMSHAFT, FLAKES OFF AND BECOMES SUSPENDED IN THE OIL SYSTEM. ROCKER ARMS WITHOUT PLATING WEAR CAM SHAFTS AND ROCKER ARMS. I HAVE THIS ISSUE ON MY 1997 DUCATI, AND KNOW OF NUMEROUS OTHER CASES. DUCATI WILL ONLY REPAIR ROCKER ARMS THAT HAVE CURRENTLY FAILED AND REQUIRE THAT I PAY FOR LABOR. THEY WILL NOT PAY TO REPAIR ALL ROCKER ARMS, YET STILL INSIST THAT I PAY FOR ALL LABOR - EVEN ON FUTURE PROBABLE FAILURES. THIS IS KNOWN TO BE A PROBLEM ON 1997 AND 1998 DUCATI MODEL 748 MOTORCYCLES. THE CHROME FLAKES OFF IN LARGE SEGMENTS AND COULD POSSIBLY CLOG OIL PASSAGES - CAUSING THE ENGINE SIEZURE.

MOTORCYCLE EXPERIENCING PROBLEM WITH THE CLUTCH. ON ONE OCCASION DEALER REPLACED THE CLUTCH, WAS UNABLE TO ENGAGE. AT ANOTHER INCIDENT A BOLT BROKE INSIDE THE CUTCH AREA. CURRENTLY, VEHICLE EXPERIENCING A SLIPPAGE, AND DEALER INFORMED CONSUMER THAT CLUTCH NEEDED TO BE REPLACED AGAIN. *AK *ML

REAR BRAKING SYSTEM MALFUNCTIONED, CAUSING VIBRATION, AND RESULTING IN EXTENDED STOPPING DISTANCE WHICH MAY CAUS E A CRASH. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK DEALER HAS MADE 3 ATTEMPTS TO RESOLVE PROBLELM STILL EXISTS. *YH