DUCATI Complaints

CONSUMER HAS CONTACTED DEALER IN REFERENCE TO RECALL NHTSA 99V360000/MANUFACTURER'S RECALL 99V360000 CONCERNING WHEELS: DISC: SPIDER. DEALER STATED THAT MANUFACTURER HAS YET TO SEND PART/ TOOL TO DEALERS TO CHECK TO SEE IF CRACKS HAVE DEVELOPED. IN FACT, THERE IS ONLY ONE PART/TOOL MANUFACTURED WHICH CAN DETERMINE THE CAUSE OF THE PROBLEM. THIS PART/TOOL WILL BE SEND BY MANUFACTURER FROM STATE TO STATE. AFTER EACH STATE HAS INDIVIDUALLY INSPECTED THE VEHICLES/ MOTORCYCLES SOLD IN THAT STATE, THE PART/TOOL WILL BE SHIPPED TO DEALERS. *AK

DRIVELINE TO THE REAR WHEEL AFFECTED THE ATTACHMENT OF THE WHEEL. BUSHLINE FELL & GRINDED DOWN A RETAINING NUT. THIS WAS REPAIRED ONCE BEFORE LAST YEAR. DEALER WILL BE CONTACTED. *AK

HEAD STUD BROKE ON HORIZONTAL CYLINDER (SILVER FINISHED ONES SEEM TO BE MORE PRONE TO THIS THAN BLACK ONES)CAUSING OIL TO POUR OUT DIRECTLY ONTO EXAUST HEADER AND REAR TIRE, HIGH POTENTIAL OF FIRE AND LOSS OF VEHICLE CONTROL. THIS IS A KNOWN AND FAIRLY COMMON PROBLEM ON THREE OR FOUR MODEL YEARS OF THIS BIKE. COMPANY HAS A VERY INCONSISTENT POLICY REGARDING REPAIRS. BOB NEVOLA IS THE THE CONTACT PERSON AT DUCATI USA. ASK HIM ABOUT STEERING HEAD FRAME CRACKS WHILE YOU'RE AT IT. *AK

THE HORN BUTTON STICKS ON NUMEROUS OCCASIONS, WHICH DOES NOT ALLOW OPERATOR TO SIGNAL OTHER MOTORISTS ENCROACHING INTO VEHICLE'S LANE. THE TRANSMISSION NEUTRAL INDICATOR LIGHT WILL COME ON WHILE DRIVING OR WHEN AT A STOP, WHEN VEHICLE IS ACTUALLY IN GEAR. THIS HAS RESULTED IN AN ALMOST LOSS OF VEHICLE CONTROL WHEN LETTING OUT THE CLUTCH AT A STOP LIGHT. VEHICLE NEUTRAL LIGHT WAS ON AND VEHICLE LEARCHED FORWARD INTO INTERSECTION CAUSING A POTENTIALLY DANGEROUS SITUATION.

FRAME CRACKING IS A PROBLEM WITH DUCATI 900CC MOTORCYCLES. IT IS A REGULAR TOPIC OF DISCUSSION ON THE WEB SITES AND ON GROUP RIDES. DEPENDING ON LOCATION AND MILAGE THE DEALER REACTION HAS VARIED FROM WARRENTIED FRAME REPLACEMENT TO DENIAL OF MANUFACTURER FAULT. WHILE I HAVE NOT EXPERIANCED THIS FAULT MYSELF, IT IS DANGEROUS ENOUGH THAT I BELIEVE T SHOULD BE REPORTED AND INVESTIGATED.

CONSUMER UNABLE TO HAVE RECALL REPAIR MADE FOR FUEL LINE CONNECTING FUEL FILTER AND FUEL COCK DUE TO SCHEDULE CONFLICT WITH DEALER (99V-047). NLM

VEHICLE EXPERIENCED FAILURE OF RECALL (99V-048) PRIOR TO NOTICE ON TWO OCCASIONS RESULTING IN LEAKAGE OF FUEL. MJS

ELECTRICAL WIRE HARNESS/VOLTAGE REGULATOR MALFUNCTIONED IN THE MOTORCYCLE. MELTED WIRE HARNESS & GENERATOR WIRES WERE LOCATED IN OR NEAR THE ENGINE AREA. THE BATTERY LIGHT CAME ON. THE MOTORCYCLE WAS STILL DRIVABLE. HAS TAKEN MOTORCYCLE TO DEALER & ELECTRICAL WIRE HARNESS WAS REPAIRED. *AK

WHEN VEHICLE IS IN MOTION IT LOSES POWER. THE DEALER HAS INSPECTED THE VEHICLE THREE TIMES PRIOR TO THIS INCIDENT. THE DEALER HAS REPAIRED THE WIRING AND REPLACED THE IGNITION SWITCH. *AK *SLC

WHILE DRIVING THE MOTORCYLCE AT 55 MPH, THE REAR ENGINE MOUNTS BROKE OFF THE ENGINE, CAUSING THE ENGINE TO DROP HALFWAY OUT OF THE FRAME. THE MOTORCYLCE IS BEING REPAIRED BY THE DEALER. ALSO REAR BRAKE FAILED. *AK