DYNAMAX Complaints

NHTSA RECALL: 19V902 DYNAMAX - FOREST RIVER AND DEALER NETWORK ARE UNABLE OR UNWILLING TO SCHEDULE A TIMELY APPOINTMENT TO ADDRESS THE ABOVE REFERENCED RECALL. DEALS DO NOT WANT TO SCHEDULE THE WORK PROMPTLY BECAUSE WE DID NOT PURCHASE THE UNIT FROM THEM. FOREST RIVER INDICATES THEY CAN NOT MODIFY A DEALERS SCHEDULE. NUMEROUS CALLS AND EMAILS TO FOREST RIVER WARRANTY AND CORPORATE COMPLIANCE OFFICE TO RESOLVE. NO LUCK.

TL* THE CONTACT OWNS A 2018 DYNAMAX REV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V919000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORT JERVIS AUTO MALL LOCATED AT (131-139 KINGSTON AVE, PORT JERVIS, NY 12771), WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PROPANE PIPING INSTALLED INCORRECTLY. THERE IS NO FLEX LINE BETWEEN THE FRAME AND BODY CAUSING THE LINES TO BRAKE AT THAT POINT. THERE IS 3 COPPER LINES COMING OFF THE MAIN STEEL LINE,2 OF THE COPPER LINES HAVE BROKEN CAUSING THE PROPANE TANK TO EMPTY IT SELF.THIS IS LOCATED ABOVE THE EXHAUST PIPE. THIS COULD CAUSE A FIRE OR EXPLOSION OR BOTH. THE BREAKAGE OCCURRED WHILE THE RV IS IN MOTION. THE FRAME AND BODY ARE SEPARATED BY RUBBER MOUNTS.

WE PURCHASED THIS MOTORHOME ON 8/12/19. THE LEVELING SYSTEM WAS NOT WORKING SO UPON CRAWLING UNDERNEATH TO FIND OUT WHAT WAS LEAKING WE DISCOVERED A COUPLING IN THE MODIFIED BRAKE LINE LEAKING. WE CHECKED THE BRAKE FLUID AND HALF WAS GONE. WE CONTACTED DYNAMAX WHO CLAIMED IT WAS CHRYSLERS RESPONSIBILITY. WE TOOK IT TO CHRYSLER AND THEY INFORMED US IT WAS MODIFIED AND NOT THEY'RE RESPONSIBILITY. WE THEN FOUND A STICKER THAT SAID IT HAD BEEN MODIFIED BY MOR/RYDE. WE CALLED THEM AND THEY DID NOT KNOW. WE AGAIN CALLED DYNAMAX AGAIN AFTER 3 DAYS OF RUN AROUND AND THEY FINALLY CALLED MOR/RYDE TO CONFIRM THAT THEY HAD MODIFIED THE BRAKE LINES. OUR BRAND NEW MOTORHOME IS SITTING AT THE CHRYSLER DEALER WHO AT THIS POINT IS REFUSING TO DO ANY FURTHER WORK ON IT DUE TO THE MODIFICATION. WHAT DO WE DO NOW? THE VEHICLE WAS PARKED WHEN WE FOUND THE LEAK BUT WE HAD JUST DRIVEN IT OVER 300 MILES TO GET HOME. THE LEAK WAS CAUSED BY MOR/RYDE EXTENDING THE BRAKE LINE USING A COUPLING WHICH IT WHERE THE VERY BAD LEAK IS.*DT*DT *AS

VEHICLE IS A 2018 MERCEDES BENZ SPRINTER-BASED 24 FT MOTORHOME. IT WAS STATIONARY WITH ENGINE OFF. WHEN ROTATING THE DRIVER'S SWIVEL SEAT 180 DEGREES (WHICH IT IS DESIGNED TO DO), UNDERSEAT WIRING WAS SEVERED DUE TO IMPROPER WIRE ROUTING BY THE "UPFITTER" (DYNAMAX CORP), THUS CAUSING AN INSTRUMENT PANEL WARNING OF "SRS FAULT; PROCEED IMMEDIATELY TO REPAIR FACILITY". THIS ANALYSIS WAS MADE BY MERCEDES BENZ OF KANSAS CITY SERVICE DEPARTMENT WHERE A REPAIR WAS PERFORMED. MERCEDES BENZ REFUSED COVERAGE UNDER THE CHASSIS WARRANTY SO I PAID THE REPAIR COST OUT OF POCKET ($388.90). I SUBSEQUENTLY WROTE A LETTER TO DYNAMAX REQUESTING REIMBURSEMENT. SEE ATTACHED PDF INCLUDING MB SERVICE INVOICE AND PAYMENT RECEIPT. I RECEIVED NO RESPONSE FROM DYNAMAX FOR TWO MONTHS. UPON FOLLOWING UP WITH DYNAMAX BY PHONE ON 7/8/2019, I WAS TOLD THE REIMBURSEMENT REQUEST WAS DENIED BECAUSE I WAS NOT THE ORIGINAL PURCHASER OF THE VEHICLE AND THEREFORE NOT COVERED UNDER THEIR WARRANTY. REGARDLESS OF THEIR WARRANTY POLICY, I BELIEVE AN INOPERATIVE AIRBAG SYSTEM CAUSED BY A MANUFACTURING DEFECT CONSTITUTES A SERIOUS SAFETY HAZARD, THE REPAIR COST OF WHICH SHOULD BE BORNE BY THE MANUFACTURER, NOT THE CONSUMER.

WHEN TRAVELING AT HIGHWAY SPEEDS (55-60 MPH) WITH THE CRUISE CONTROL ENGAGED, THE TRANSMISSION WILL SUDDENLY DOWN SHIFT INTO A LOW GEAR CAUSING THE ENGINE TO BRAKE VIOLENTLY. THIS COULD RESULT IN LOSS OF CONTROL AND/OR A REAR END COLLISION AND/OR A PASSENGER INJURY. THIS HAS HAPPENED ROUGHLY 12 TIMES AT RANDOM ON LEVEL OR GENTLY SLOPING ROADS DURING TWO SUMMERS OF OPERATION. WHEN IT HAPPENS THE TACHOMETER IS PEGGED NEAR THE TOP OF ITS RANGE AND OBJECTS/PASSENGERS WITHIN THE CABIN ARE THROWN ABOUT VIOLENTLY.

AFFECTED PARTS: AXLES, BRAKES, HUB, WHEEL BEARINGS (ALL ARE LIPPERT PARTS). RETAINING CLIP THAT HOLDS THE MAGNETIC BRAKING COIL ON ITS' ARM WERE NOT INSTALLED DURING MANUFACTURE ON ALL 4 WHEELS. THEREFORE, THE MAGNETIC BRAKING COIL WAS ALWAYS RUBBING AGAINST THE SIDE OF THE BRAKE DRUMS AND APPLYING THE BRAKES. THEREBY CREATING EXCESSIVE HEAT AND BOILING THE GREASE OUT OF ALL BRAKE DRUM AXLE BEARINGS. ONE BRAKE ASSEMBLY CAUGHT OF FIRE AFTER THE BEARINGS COMPLETELY FAILED. WE PUT FIRE OUT IMMEDIATELY IN THE MIDDLE OF THE ROAD AS THERE WAS NO SHOULDER. AFTER PUTTING FIRE OUT WE VERY SLOWLY DRUG TRAILER TO A PARKING LOT ONE MILE AWAY. HAD TO REPLACE COMPLETE REAR AXLE ASSEMBLY, INSTALL MAGNETIC BRAKING COIL RETAINING CLIPS ON FRONT AXLE'S BRAKE MAGNETS, REPLACE BEARINGS AND SEALS ON FRONT AXLE AS THEY FELL APART ON DIS-ASSEMBLY INSPECTION AND GREASE ALL FOUR WHEEL BEARINGS WITH CORRECT GREASE, EVEN THE NEW REAR AXLE - AXLE BEARINGS RECEIVED FROM LIPPERT. LIPPERT AND FOREST RIVER CUSTOMER SERVICE TECH'S ACTED LIKE THIS IS A KNOWN ISSUE THAT HAS HAPPENED TO OTHER TRAILERS/RVS. LIPPERT MANUFACTURES AXLES FOR MANY OTHER TRAILER/RV MANUFACTURES. *TR

TL* THE CONTACT OWNS A 2013 DINOMAX TRILOGY RV (N/A). THE CONTACT STATED THAT THE REAR AXLE FAILED WHILE THE DRIVER WAS TRAVELING 70 MPH. THE REAR AXLE BOLTS AND NUTS SEPARATED AND CAUSED THE AXLE TO BECOME TRAPPED IN THE LEVELING JACK, WHICH CAUSED THE BRAKE SYSTEM TO LOCK AND DAMAGE THE UNDER-CARRIAGE AND SIDES. THE CONTACT WAS ABLE COAST ON THE ROAD SHOULDER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 8,800.

DANGEROUS STEERING PROBLEMS RELATED TO AIRLIFT REAR AIR SUSPENSION SYSTEM. FRAGILE SENSOR SUPPORT BRACKET BROKE OFF WHEN NEW, CAUSING THE MAGNETIC SENSOR TO COMMAND THE LEFT REAR AIRBAG TO INFLATE AND DEFLATE ERRATICALLY. WITH EACH INFLATION, THE VEHICLE SWERVES TO THE RIGHT, EACH DEFLATION CAUSES THE VEHICLE TO SWERVE TO THE LEFT. IMPOSSIBLE TO REMAIN IN A SINGLE LANE. EXTRAORDINARILY DANGEROUS SITUATION. ALL 2010 DYNAMAX ISATA 282S SHOULD BE ORDERED OFF THE ROADS. EMERGENCY RECALL RECOMMENDED. *KB

WE HAVE JUST PURCHASED A NEW 28' 2010 DYNAMAX ISATA RV, MODEL 282 AND SUGGEST THAT A RECALL OF THIS CLASS OF VEHICLE FOR A STEERING PROBLEM. AT 45 MPH OR LESS, STEERING IS NORMAL, AT 55 MPH IT IS BAD, AT 65 MPH, IT'S LIKE DRIVING ON ICE, SUPER SCARY. AT 70, IT'S OUTRIGHT TERRIFYING. I HAVE DRIVEN LARGE MOTORHOMES FOR MORE THAN 11 YEARS AND NEVER WAS SO SCARED ON THE INTERSTATES. I WEIGHED THE VEHICLE AT A CAT SCALE WITH NO PERSONAL STUFF ONBOARD AND ONLY 1/2 TANK OF GASOLINE. THE TOTAL GROSS WEIGHT WAS 13,600 LBS, WITH 4540 LBS ON THE FRONT AXLE AND 9060 ON THE DRIVE AXLE. ON THAT BASIS, AT REST, 1/3 OF THE WEIGHT IS ON THE FRONT AXLE AND 2/3 ON THE REAR. UNDERWAY AS SPEED INCREASES, WITH THE AIR FLOW EFFECT AND THE LEVERAGE OF ALL THE HEAVY WEIGHTS 6 TO 8 FEET BEHIND THE REAR AXLE, THE FRONT WHEELS MAKE LESS AND LESS CONTACT WITH THE ROAD SURFACE. IF YOU DO NOT ACT, SOMEBODY WILL GET KILLED. *TR