EAGLE Complaints

TL*THE CONTACT OWNS A 1994 CHRYSLER VISION. IN 2003, CHRYSLER ISSUED A VOLUNTARY RECALL FOR THE SEAT ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY CLAIMED TO HAVE INSPECTED THE RECALL. ON OCTOBER 28, 2008, WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SEAT BRACKET FAILED AND CAUSED THE BACKREST TO FALL BACKWARDS. SHE PULLED OVER AND RETURNED THE SEAT TO THE PROPER POSITION. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE FAILURE WAS NOT DUE TO THE RECALL, BUT RATHER WEAR AND TEAR. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY INVESTIGATED THE FAILURE. THE MANUFACTURER'S INVESTIGATION CONFIRMED THAT THE FAILURE WAS NOT CAUSED BY THE RECALL. THE FAILURE WAS DUE TO THE AGE OF THE VEHICLE; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,165.

WINDSHIELD WIPER MOTOR CONNECTING ARM DISCONNECTED WHILE DRIVING. WIPER FAILURE RESULTED. *TR

TL*THE CONTACT OWNS A 1993 EAGLE TALON. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. HE DROVE AND PARKED THE VEHICLE TO HIS RESIDENCE. A COUPLE OF DAYS LATER, HE INSPECTED THE VEHICLE AND NOTICED THAT ALL OF THE OIL LEAKED OUT. MORE OIL WAS PLACED INTO THE VEHICLE, BUT LEAKED OUT IMMEDIATELY AFTERWARDS. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE TRANSFER CASE WAS DEFECTIVE. THE MANUFACTURER STATED THAT THEY WERE NO LONGER LIABLE FOR THE REPAIRS BECAUSE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THIS SPECIFIC COMPONENT. THE CURRENT AND FAILURE MILEAGES WERE 127,000.

1996 EAGLE VISION TSI HAS A SEVERE CLUNKING NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. THE BOLTS HOLDING THE INNER TIE RODS TO THE RACK ARE SHOT AND CLOSE TO FAILURE. THIS IS THE SECOND TIME THIS CAR HAS HAD SAFETY RELATED STEERING PROBLEMS. *TR

TL*THE CONTACT OWNS A 1993 EAGLE TALON. THE VEHICLE HAS COOPER LIFELINER CLASSIC II TIRES, SIZE P235/75R15. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE TREAD SEPARATED FROM THE FRONT DRIVER'S SIDE AND REAR PASSENGER SIDE TIRES. THE DEALER STATED THAT THE FAILURE WAS NORMAL WEAR FOR THE AGE OF THE TIRES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.

WE OWN A 1994 EAGLE SUMMIT THAT WAS SUBJECT TO RECALL CAMPAIGN 98V168003, BUT THE WORK WAS NEVER PERFORMED WHILE THE VEHICLE WAS OWNED BY THE PRIOR OWNER. ARE WE STILL ENTITLED TO HAVE THE SAFETY RELATED RECALL REPAIR PERFORMED WITHOUT CHARGE? *TR

TL*THE CONTACT OWNS A 1995 EAGLE TALON. WHILE DRIVING 10 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE DROPPED TO THE GROUND. THE MECHANIC STATED THAT THE DRIVER SIDE CONTROL ARM AND BALL JOINT FAILED. THE MECHANIC MADE THE REPLACEMENT. APPROXIMATELY THREE MONTHS LATER, THE CONTACT HEARD A SCREECHING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE CONTROL ARM AND BALL JOINT SHOULD BE REPLACED. AS OF NOVEMBER 13, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 00V421002); HOWEVER, THE DEALER STATED THAT THE RECALL WORK HAD ALREADY BEEN PERFORMED. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 95,895.

ACTIVE RESTRAINT SYSTEM FAILS TO OPERATE BELOW 30 DEGREES (F). CHRYSLER PART #MB791139. THE SHOULDER BELT MECHANISM LOCKS AND FAILS TO RELEASE WHEN BELOW THE ABOVE TEMPERATURE. BECAUSE THE COMPONENT IS BENEATH THE CENTER ARM REST, IT DOES NOT SUFFICIENTLY WARM UNTIL AFTER AN HOUR OF VEHICLE USE. THE RESULT IS THE SHOULDER BELT CANNOT BE USED DURING THE FIRST HOUR OF DRIVING AS IT WILL NOT EXTEND TO ITS' INTENDED POSITION. THIS ISSUE IS CONSISTENT AND OCCURS EVERY DAY WHEN THE AMBIENT TEMPERATURE IS BELOW 30 DEGREES(F). *TR

TL*THE CONTACT OWNS A 1992 EAGLE TALON. THE CONTACT RECEIVED A SAFETY RECALL NOTICE REGARDING THE AUTOMATIC TRANSMISSION. SHE NOTIFIED THE DEALER AND THEY CONFIRMED THAT HER VIN WAS INCLUDED IN THE RECALL, HOWEVER, THEY WOULD NOT PERFORM THE REPAIR. THEY STATED THAT THE VEHICLE WAS TOO OLD AND WAS NO LONGER A FORD PRODUCT. THREE WEEKS AFTER SHE LEARNED OF THE RECALL, THE VEHICLE HAD 151,000 MILES. WHILE DRIVING 5 MPH, THE CONTACT HEARD A CLUNKING NOISE AND THE REAR ENGINE LOCKED UP. THE TRANSFER CASE CAUSED THE ENGINE TO STALL. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THE DEALER WAS NOTIFIED. THE DEALER ADVISED HER TO CALL CHRYSLER, BUT THEY REFUSED HER CLAIM. TWO WEEKS AFTER SPEAKING WITH CHRYSLER, THEY REFERRED HER TO ANOTHER DEALER. SHE WENT TO THE DEALER AND DROPPED OFF THE VEHICLE, HOWEVER, CHRYSLER DENIED HER CLAIM AND WOULD NOT REPAIR THE VEHICLE. THE VEHICLE IS CURRENTLY STILL AT THE DEALER. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 150,000.

I HAD A RECALL PERFORMED ON THE VEHICLE LAST YEAR AT MARTIN DODGE IN BOWLING GREEN, KY. AFTER GETTING THE SERVICES RENDERED ON THE VEHICLE I NOTICED SEVERAL PROBLEMS. ONE WAS THAT TURN SIGNALS WERE NO LONGER OPERABLE, AND AUTOMATIC TRANSMISSION WOULD NOT SHIFT PAST SECOND GEAR AND WOULD MISS GEARS REPEATEDLY, ALSO, ABS BRAKE FAILED. IN ADDITION, MY SUSPENSION WAS WORSE AFTER THEY PERFORMED SUSPENSION RECALLS. I HAVE TRIED ON SEVERAL OCCASIONS TO CONTACT THE DEALERSHIP , AND THEY ONLY SUGGESTED THAT I BRING IT IN FOR A DIAGNOSTIC AT MY COST, EVEN THOUGH THE PROBLEMS EXISTED AFTER GETTING THE RECALLS FIXED. LONG STORY SHORT, I INCURRED COURT COST OF $166.00 BECAUSE OF IMPROPER EQUIPMENT AND THE BUY, HERE, PAY HERE LOT IS REQUESTING $2,280 FOR A CAR THAT I HAD NO CHOICE BUT TO JUNK OUT BECAUSE OF IT NOT BEING ABLE TO PASS INSPECTION FOR THE ROAD. I WOULD APPRECIATE ANYTHING YOU CAN DO TO AID IN ME ABSORBING THE COST OF THIS SITUATION.*AK