EAGLE Complaints

TL*THE CONTACT OWNS A 1996 EAGLE TALON. WHILE DRIVING 60 MPH THE CONTACT HEARD A NOISE AND THE TIRES LOCKED U WITHOUT WARNING. THE VEHICLE WAS TOWED ,AND A LOCAL MECHANIC DIAGNOSED THE FAILURE AS A LEAK IN THE TRANSFER CASE. THE DEALER/MANUFACTURER DIAGNOSED THE VEHICLE AS NEEDING A NEW TRANSFER CASE. THE DEALER STATED THAT THE VEHICLE WAS PART OF RECALL # 098V069002. RECORDS INDICATED THAT NO REPAIRS HAVE BEEN PERFORMED. THE CURRENT AND FAILURE MILEAGE WERE 112,000.*AK

SATURDAY MARCH 17TH AFTER DRIVING TO WORK, I WAS TURNING INTO A PARKING SPACE. SUDDENLY, AS I WAS TURNING THE WHEEL, THE CAR BEGAN GOING STRAIGHT INSTEAD OF TURNING! LUCKELY, NO ONE WAS DIRECTLY IN FRONT OF ME AND I MANAGED TO PUT ON THE BRAKES BEFORE I HIT SOMETHING. I FOUND THAT THE STEERING WHEEL NO LONGER WORKED! ADDITIONALLY, BOTH FRONT TIRES NOW MOVED COMPLETELY INDEPENDANT OF EACH OTHER (ONE WOULD STAY STRAIGHT WHILE THE OTHER COULD VEER TO THE RIGHT!!) THIS MADE EVEN GETTING THE CAR UP ON A TOW BED ALMOST IMPOSSIBLE (ONE PERSON ON EACH SIDE MANHANDLING THE WHEELS TO GET IT TO ROLL UP STRAIGHT!) UPON INSPECTION, I FOUND THAT BOTH THE BOLTS THAT CONNECT THE TIE-RODS TO THE STEERING RACK HAD SUDDENLY SHEERED OFF, LEAVING BOTH TIE-RODS LOOSE AND DANGLING!! PRIOR TO THIS, THERE WAS NO EVIDENCE OF ANY LOOSENESS OR SLOP IN THE STEERING, NOR DID I DRIVE THE VEHICLE IN ANY WAY THAT WOULD HAVE CAUSED ANY UNUSUAL FORCE TO BE EXERTED ON THE FRONT WHEELS. I HAD JUST FINISHED DRIVING 50-55MPH ON THE 2-LANE OREGON COAST HWY, A SCENIC BUT DANGEROUS STRETCH OF ROAD. IF THE BOLTS HAD GIVEN OUT 10 MINUTES EARLIER, I WOULD SURELY HAVE BEEN SERIOUSLY HURT, OR MORE LIKELY KILLED! THIS MY CAR THAT I USE FOR WORK, AND WILL HAVE TO REPAIR IT, BUT HONESTLY...I'M REALLY AFRAID TO DRIVE IT!!

IN 1998 LARRY H. MILLER CHRYSLER JEEP IN THE SOUTHTOWNE AUTOMALL IN SANDY UT PERFORMED THE RECALL REGARDING THE TRANSFER CASE. THEY SAID THEY WERE NOT REQUIRED TO CHANGE THE TRANSFER CASE JUST LOOK FOR LEAKS. THEY SAID THE TRANSFER CASE WAS LOW ON FLUID AND FILLED IT BACK UP. I REQUESTED A NEW TRANSFER CASE BUT THEY DECLINED. THEY WOULD NOT GIVE ME ANY INFORMATION REGARDING THE RECALL NOR WHAT CONSTITUTED HAVING THE TRANSFER CASE OR YOKE CHANGED. FOUR YEARS AND 30K MILES LATER ON 3/21/02 I WAS DRIVING ON THE FREEWAY WHEN MY TRANSFER CASE FAILED GOING 65 MPH. THE TIRES LOCKED UP AND THE CAR CAME TO A SCREECHING HALT. IT SCARED ME TO DEATH. I BARELY GOT MY CAR OFF OF THE FREEWAY. I WAS STILL SO CLOSE TO TRAFFIC THAT PEOPLE WERE HONKING AND FLIPPING ME OFF. EVEN WITH MY CAR IN NEUTRAL AND THE BRAKE NOT ON THE CAR WOULD NOT BUDGE (EVENTUALLY IT COOLED DOWN AND WOULD MOVE). I TOWED MY CAR TO THE DEALERSHIP EXPECTING TO HAVE THEM FIX IT. AFTER MUCH FIGHTING THE ONLY THING THEY DID WAS PUT IN A NEW TRANSFER CASE AND YOKE. WHEN THE TRANSFER CASE FAILED THE CENTER DIFFERENTIAL IN MY TRANSMISSION BROKE, THE REAR DIFFERENTIAL BROKE, AND BOTH REAR AXLES BROKE. THE DEALERSHIP SAID IT WAS MY FAULT THE TRANSFER CASE FAILED BECAUSE THE CAR HAD A K&N AIR FILTER AND AN NON-FACTORY EXHAUST. I HAD NOT PUT MUCH THOUGHT INTO THIS UNTIL RECENTLY A FRIEND WITH THE SAME TYPE OF CAR HAD A TRANSFER CASE FAIL. HE HAD THE SAME SCENARIO, WHEN HIS VEHICLE WAS INSPECTED THEY SAID THE TRANSFER CASE WAS LOW ON FLUID AND THEY SIMPLY FILLED IT UP WITHOUT CHANGING ANY PARTS. I BELIEF IT IS NOT A MATTER OF IT THESE TRANSFER CASES FAIL BUT A MATTER OF WHEN. SINCE MY CAR IS OLDER I AM EXPECTING NEWER VERSIONS OF THIS CAR, UP TO 1999 TO HAVE THE SAME PROBLEM WHERE A DEALERSHIP SIMPLY ADDED FLUID INSTEAD OF CHANGING PARTS (TRANSFER CASE YOKE AND SEAL).*JB

COMPLETE LOSS OF STEERING CONTROL. I WAS ENTERING A PARKING GARAGE WHEN POWER-ASSISTED RACK AND PINION FAILED, COMPLETELY DISENGAGING THE STEERING WHEEL FROM THE FRONT WHEELS. DUE TO SLOW SPEED, NO CRASH OCCURRED. *JB

ERRATIC TRANSMISSION SHIFT. EVENTUALLY LOCKED UP IN 2ND GEAR. REPLACED TRANSMISSION IN 8/06 WITH ONLY 71000 MILES ON VEHICLE. 300 MILES LATER, BACK IN THE SHOP. NOW POSSIBLE TCM ISSUE. THIS IS THE 2ND TRANSMISSION REPLACED. *NM

IN THE MIDDLE OF HEAVY RUSH HOUR TRAFFIC, MY DRIVERS SEAT BACK FELL BACK. I HAD TO CLUTCH THE STEERING WHEEL TO STAY UPRIGHT AND TRAVELED TO ANOTHER LANE BUT LUCKILY DID NOT HIT ANOTHER VEHICLE. I HAVE FOUND REFERENCE ON THE INTERNET TO A RECALL FOR THIS SPECIFIC PROBLEM ON OTHER 1995 EAGLE VISIONS, BUT OUR DEALER STATES THAT MY CAR IS NOT COVERED ON THIS RECALL. *NM

1997 EAGLE VISION WITH 64K MILES STARTED EXPERIENCING VIBRATION ON BRAKING, DURING INSPECTION THE INNER TIE ROD BUSHING ON THE DRIVER'S SIDE OF THE CAR IS WORN AND EXHIBITS TOO MUCH PLAY. INTERNET SEARCH RESULTS REVEAL THIS TO BE A COMMON PROBLEM ON THIS FAMILY OF VEHICLES. *JB

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A GASOLINE ODOR FUMIGATED THE VEHICLE ON A CONSISTENT BASIS. THE CONTACT ENCOUNTERED MANY COMPLAINTS ON THIS MATTER # 509463 REGARDING FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY. THE VEHICLE HAD NOT BEEN EXAMINED BY A MECHANIC OR DEALER.

DT*: THE CONTACT STATED THE SHIFTER ARM WAS DIFFICULT TO SHIFT FROM THE PARK POSITION TO DRIVE OR REVERSE WHENEVER THE VEHICLE WAS STARTED. TRANSMISSION FLUID WAS ADDED EVERY WEEK OR TWO, WHICH SEEMED TO MAKE SHIFTING EASIER. THE AIR CONDITIONER FAILED AND AN INDEPENDENT MECHANIC DETERMINED THE COIL WAS FLAT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.

TOOK MY 1991 EAGLE TALON TSI TO KLABEN CHRYSLER TO BE SERVICED BY THEM PER THE RECALL ON THE CAR. THEY CALLED AND SAID EVERYTHING CHECKED OK. BUT THE TRANSMISSION IS BURNED UP. THAT WEEK A FELLOW TECHNICIAN AND I PULLED THE TRANSMISSION AND TRANSFER CASE AS AN ASSEMBLY AND FOUND THE INSIDES OF THE TRANSFER CASE WERE POWDER AND BLOWN APART INSIDE. THE TRANSFER CASE WAS NOT LEAKING DUE TO NO OIL AT ALL IN THE TRANSFER CASE. I HAVE THE INVOICE ( #CHBS538463) THAT STATES EVERYTHING OK BUT A NOTE THAT SAYS THE TRANSMISSION IS BURNED UP. NINE MILES FROM THE TIME I PICKED UP THE CAR THE TRANSFER CASE LOCKED UP AND THE CAR WAS NOT MOVABLE. WE HAD TO JACK UP THE VEHICLE TO BRING IT INSIDE THE SHOP TO SEE WHAT THE PROBLEM WAS. THIS IS UNACCEPTABLE FOR A POTENTIAL CRASH TO HAPPEN AND THE JUST PUSHED IT OUT THE DOOR LIKE EVERYTHING IS PERFECTLY FINE. *JB