FCCC Complaints

View complaints related to FCCC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 FCCC XCR
    - MERRIMAC, MA

    CUMMINS ISC 8.3 CM2250 WITH ONLY 35K MILES ENGINE WITH CATASTOPHIC ENGINE FAILURE, DUE TO DEFECTIVE EGR COOLER (ALLOWING COOLANT TO LEAK INTERNALLY) NOT SHOWING EVIDENT SIGNS OF PHYSICAL LEAKING, CAUSED TURBO FAILURE AND DAMAGE TO CYLINDERS WHICH RESULTS IN ENGINE REBUILD/REPLACEMENT. PAID CUMMINS CORPORATE OWNED REPAIR FACILITY $28,000+/- TO REPLACE EGR COOLER, TURBO, TURBO ACTUATOR, AND MORE. TOTAL PARTS COST: $23,797 / LABOR COST: $2672.64. ONCE WE WERE INFORMED THAT AFTER REPLACING MOST OF THE PRICIER PARTS, THE ENGINE STILL FAILED AND REQUIRED A COMPLETE OVERHAUL/ENGINE REBUILD. PRICE QUOTED BY CUMMINS OWNED REPAIR FACILITY:$23,380.20 WHICH INCLUDES 2 YEAR WARRANTY. THERE ARE MANY SIMILAR EXPERIENCES MENTIONED IN MANY ONLINE FORUMS, VIDEOS OF MECHANICS AND SO ON, SPECIFICALLY FORUMS THAT CATER TO THE RV INDUSTRY AS THIS MOTOR IS LARGELY POPULAR FOR THE CHASSIS USED BY FREIGHTLINER.

    Source: NHTSA WEB SITE
  • 2018 FCCC XCM
    - JONESVILLE, NC

    FRONT ENTRY DOOR CAME OPEN AT HIGHWAY SPEED OF 55 MPH ON, OR ABOUT AUGUST 3, 2020 FOR THE SECOND TIME. GLAD PASSENGER WAS WEARING SEAT BELT.*DT*JB

    Source: NHTSA WEB SITE
  • 2007 FCCC XCM
    - MOUNTAIN HOME, AR

    TL* THE CONTACT OWNS A 2007 FREIGHTLINER (FCCC RV000042S) XCM RV. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERABLE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED AND AN AUDIBLE BUZZER WAS SOUNDED. THE VEHICLE WAS TAKEN TO THE TRUCK CENTERS, INC. - FREIGHTLINER WESTERN STAR LOCATED AT 2280 FORMOSA RD, TROY, IL 62294, WHERE THE JUMPER CABLES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, WAS UNABLE TO PROVIDE A PERMANENT FIX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *BF*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 FCCC XCM
    - CLENMMONS, NC

    TL* THE CONTACT OWNS A 2018 FREIGHTLINER (FCCC MJ106042S) MC RV. THE CONTACT STATED THAT THE WINDOW IN THE ENTRY WAY DOOR EXPLODED WITHOUT IMPACT WHILE DRIVING AND DETACHED FROM THE RV. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND REMOVED THE DEFECTIVE PART. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.*DT *LN*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FCCC MCL
    - MIAMI, FL

    THE HEAD LIGHTS ON MY CAR ARE GROWING MOLD INSIDE. I HAVE SEEN THIS ON MANY CARS LIKE MINE AND IT KEEPS GROWING UNTIL THE ENTIRE LENS IS COVERED AND IT CUTS THE EFFECTIVE LIGHT OUTPUT TO ABOUT HALF. THE HYDROLIC SUSPENSION SYSTEM IS BROKEN AND MY CAR HAS ABOUT 10000 MILES ON IT AND ALSO MANY OF THESE CARS ARE HAVING THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2011 FCCC XCM
    - SOUTH KENT, CT

    TL* THE CONTACT OWNS A 2011 FREIGHTLINER CUSTOM CHASS X-LINE. WHILE LOOKING UNDERNEATH THE MOTORHOME TO INSPECT IT, THE CONTACT NOTICED THAT THE V-BAND CLAMPS WERE FRACTURED, CORRODED, AND LOOSE. THE CLAMPS WERE LOCATED NEAR THE REAR OF THE MOTORHOME BY THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FCCC XC-L
    - CLANTON, AL

    DRIVER AND PASSENGER WINDOWS FOGGING UP UNABLE TO SEE SIDE MIRROWS DUE TO FOGGED WINDOWS.

    Source: NHTSA WEB SITE
  • 2007 FCCC XCM
    - CANYON LAKE, TX

    PARKING BRAKE LOCKUP ON 2007 FREIGHTLINER FRED ________________________________________ I HAVE A 2007 TIFFIN ALLEGRO BAY ON A FREIGHTLINER FRED (FRONT ENGINE DIESEL) CHASSIS. WHILE DRIVING YESTERDAY I NOTICED A SUDDEN DECREASE IN ENGINE POWER AND THE BRAKE LIGHT STARTED FLASHING. CHECKED SERVICE BRAKES AND THEY WERE STILL WORKING OK. BEING ON A NARROW HILL COUNTRY TEXAS 2 LANE WITH NO PLACE TO PULL OVER, I HAD TO KEEP DRIVING. FINALLY FOUND A PLACE TO SAFELY STOP. WHEN I DID I FOUND A HEAVY BRAKE BURNING SMELL AND SMOKE COMING FROM THE AREA OF THE REAR OF THE TRANSMISSION. AFTER CALLING FREIGHTLINER CUSTOMER SERVICE AND EXPLAINING THE PROBLEM, THEY IMMEDIATELY KNEW WHAT THE PROBLEM WAS. THE PARKING BRAKE (PB) IS A SPRING ACTUATED BAND THAT CLAMPS AROUND A DISK LOCATED ON THE DRIVESHAFT IMMEDIATELY BEHIND THE TRANSMISSION AND IS AUTOMATICALLY ACTUATED WHEN SHIFTING INTO PARK. THIS BAND IS HELD OPEN BY HYDRAULIC PRESSURE WHEN THE TRANSMISSION IS SNIFFED OUT OF PARK INTO A DRIVE GEAR. SOMETHING BROKE AND STOPPED THE HYDRAULIC PRESSURE SO THE SPRING ACTUATED BAND CLOSED ON THE DRIVE SHAFT DISK, EFFECTIVELY APPLYING THE PARKING BRAKE WHILE I WAS DRIVING. FREIGHTLINER SERVICE SOLUTION # 3602 REPLACES THE ENTIRE PARK BRAKE SYSTEM WITH A MECHANICAL ONE. THEY PROVIDE PARTS BUT OWNER HAS TO PAY LABOR TO CORRECT A MAJOR SAFETY ISSUE. THIS NEEDS TO BE A RECALL! A DEFECTIVE PARKING BRAKE IS A SAFETY ISSUE, NOT NICE TO HAVE SERVICE ISSUE. MY CONTINUED DRIVING COULD EASILY HAVE STARTED A FIRE BUT I HAD NO CHOICE, DRIVE OR STOP IN A DRIVING LANE OF A HEAVILY TRAVELED ROOD AS SPEEDS OF >60 MPH.. THIS IS TEXAS! THIS IS A SAFETY DEFECT KNOWN TO FREIGHTLINER, YET NO RECALLS. VEHICLE IS INOPERABLE ON ROADSIDE UNTIL TOWED AND REPAIRS ARE COMPLETED.

    Source: NHTSA WEB SITE
  • 2007 FCCC B2
    - KINGSPORT, TN

    TL*THE CONTACT OWNS A 2007 FREIGHTLINER B2 BUS. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR STOPPED FUNCTIONING INTERMITTENTLY. HE HAD TO TURN THE VEHICLE OFF AND WITHIN A FEW MINUTES HE WAS ABLE TO RESTART IT. THE CONTACT INSTALLED A NEW MOTOR BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BULKHEAD MODULE WAS REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 FCCC MT 45
    - MANSFIELD, OH

    A SPECIFIC MODEL OF FREIGHTLINER CHASIS REQUIRES THE BRAKE PEDAL TO MOVE 1 AND 1/2 INCHES BEFORE THE BRAKE LIGHT ARE SWITCHED ON. I WOULD DESCRIBE THE 1 AND1/2 TRAVEL TO BE THE BRAKE PEDAL PRESSURE OF A 8/10'S PANIC STOP. IN OTHER WORD MORE THAN WHAT IS USED DURING NORMAL DRIVING. *TR

    Source: NHTSA WEB SITE