FCCC Complaints

The contact owns a 2022 Freightliner X Line Motorhome. The contact stated that while driving at an undisclosed speed, the TPMS alerted him that the tire pressure was higher than 120 PSI due to heat temperature. The RV was taken to the dealer; however, the dealer informed the contact that they did not have the equipment to reprogram the TPMS. The RV was not repaired. The manufacturer was made aware of the failure and informed the contact to take the RV to a Freightliner dealer where he had to pay out-of-pocket for the TPMS reprogramming. The failure mileage was approximately 775.

The contact owns 2019 FCC RV000042S. The contact received notification of NHTSA Campaign Number: 20V404000 (Electrical System, Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The after treatment emission system DEF sensors failed. The failed part may be available from Freightliner, but it was under warranty and I they retained the failed part. (Freightliner part # 04-31353-003.) Note: the DEF after treatment system was functioning properly, but sensors monitoring tank level, temperature, and quality failed, sending false info to the ECM that the DEF level was low/empty and quality was out of range/poor. This results in an engine derate that leaves the vehicle unable to go above 5 mph. The safety issue is from a mandatory engine derate that leaves the driver only able to reach 5 mph. On an interstate highway with nowhere to pull off, this puts the occupants of the vehicle and other vehicles on the road in danger. This problem has been reproduced by the manufacturer, Freightliner. The "DEF head(er)" unit has proven to have a high failure rate and replacement takes weeks or months because of parts shortages. The part needs to be recalled and the warranty on it needs to be extended until a revised part is available. Currently, the new parts fail at the same rate as the ones being replaced. My warranty will expire in 1 year and this repair would cost $2,000-3,000. There is extensive information on this issue in RV forums. Here is one example: https://www.irv2.com/forums/f26/are-freightliner-chassis-having-def-sensor-problems-518491.html The component has been inspected by the manufacturer's service center, Freightliner. There were no warning lamps, messages, or symptoms before the failure. Warning messages appeared suddenly at the time of failure on 9/29/2021.

The contact owns a 2018 FREIGHTLINER XCM. The contact stated that the valve stem stabilizers on the driver’s and passenger’s side rear tires would dislodge without warning. The contact stated that each time he noticed that the valve stems had dislodged, he would manually adjust the valve stem stabilizers back in place. The contact had taken his motorhome to a dealer for a separate issue and was informed of a recall for NHTSA Campaign Number: 18V194000 (Tires) which was linked to the valve stem stabilizer failure. Upon leaving the dealer, the contact was informed that the recall was performed; however, the contact noticed that the valve stems were dislodged again once he returned home. Over time, the contact stated that the valve stem stabilizer on the passenger’s side rear tire had rubbed against the rim which caused the tire to run flat. The contact had the tire replaced by an independent mechanic. The manufacturer was notified of the failure and stated that because a modification was made to the vehicle, they would not repair the vehicle under the recall. The vehicle had yet to be repaired. The failure mileage was approximately 1,200.

The contact owns a 2016 Freightliner XC-S. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the SCR (Selective Catalytic Reduction) temperature sensor replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 19,200.

The contact owns a 2021 Freightliner Chassis. The contact stated that the passenger’s side entry door was flexible and that the door would blow and shake while driving at various speeds. The manufacturer had been notified of the failure and the contact was referred to the dealer. The contact notified the dealer where the RV was purchased of the failure however, no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 1,500.

I RECEIVED A INTERIM RECALL NOTICE IN SEPTEMBER 2020 #20V-404 AND HAVE GOTTEN NOWHERE WITH THIS CRITICAL SAFETY ISSUE. I WAS TOLD THE CAMPAIGN HAD BEEN SUSPENDED. THE RIGHT REAR TAIL LIGHTS AND BLINKER DO NOT WORK DUE TO A DAMAGED (PDM) POWER DISTRIBUTION MODULE. HOW DOES THIS HUGE SAFETY ISSUE CONTINUE WITH NO SUPPORT AFTER 5 MONTHS? CAN YOU PLEASE TELL WHAT IS GOING ON WITH THIS RECALL. I ALSO HAD TO HAVE RECALL #20V-529 REPAIRED AT MY LOCAL TIRE STORE AS THE VALVE STEM WAS NEARLY CUT OFF AND HAVE YET TO BE REIMBURSED BY DAIMLER TRUCKS NORTH AMERICA LLC.

TL* THE CONTACT OWNS A 2019 FREIGHTLINER S2 106. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V796000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MANTECA TRAILER & MOTORHOME, LLC. (204 VASCONCELLOS AVE, MANTECA, CA 95336) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DOUBLE-PANE HEHR WINDOWS ARE SEPARATING, AND I FEAR THE OUTER PANE WILL FLY-OFF AND SHATTER ON THE HIGHWAY.*DT*DT*JB*JB

THE HEADLIGHTS ONLY OPERATE LOW BEAM OR HIGHBEAM. IT IS SUPPOSED TO OPERATE BOTH LOW AND HIGHBEAMS TOGETHER WHEN I SWITCH FROM LOW TO HIGH BEAMS