2015 FIAT 500 Complaints

VEHICLE WILL NOT START FOLLOWING A EVENING CHARGE. 12 VOLT SYSTEM DRAINS AND CHARGING SYSTEM DOES NOT FUNCTION. FOLLOWING MORNING VEHICLE IS NOT MOVABLE AND KEY WILL NOT BE REMOVABLE. YOU CAN TRY JUMPING THE 12 VOLT SYSTEM, BUT DOES NOT ALWAYS WORK. IF VEHICLE BECOMES FUNCTIONAL YOU WILL GET A HOST OF ERROR MESSAGES INCLUDING PROPULSION SYSTEM ERROR REQUIRING A RETURN TO DEALERSHIP. CHRYSLER/FIAT IS AWARE OF THE PROBLEM AND SUGGEST TO PLUG THE VEHICLE IN AS NORMAL AND ADD A TRICKLE CHARGER UNDER THE HOOD TO THE 12 VOLT SYSTEM!!! THIS PROBLEM OCCURS AT LEAST ONCE/WEEK AND FIAT DOES NOT HAVE A SOLUTION. FILED A COMPLAINT WITH CUSTOMER CARE WHICH AGREED TO DO A SOFTWARE FIX, BUT INSTEAD CLOSED THE ORDER WITHOUT CONTACTING US AND SAID THEY DID NOT HAVE A FIX. VEHICLE IS STATIONARY AT THE TIME OF FAILURE, BUT IF IT DOES RECOVER, ERROR MESSAGES WILL SUGGEST RETURNING THE VEHICLE TO A AUTHORIZED SERVICE CENTER. WE ARE CONCERNED THAT SOMETHING WILL FAIL DURING MOTION. ATTACHED IS THE LAST SERVICE RECORD INDICATING CHRYSLER/FIAT IS AWARE OF THE PROBLEM AS WELL AS THE SUGGESTION TO ADD AN ADDITIONAL CHARGER TO MAINTAIN THE 12 VOLT SYSTEM. VEHICLE WAS TOWED AGAIN THIS MORNING DUE TO SAME FAILURE.

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE HUBCAP DETACHED FROM THE WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WITH ALL THE HUBCAPS ON THE VEHICLE DETACHING. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2014 (NA) FIAT 500L. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LACK OF ACCELERATION. THE TTMS AND ELECTRICAL THROTTLE BODY WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OFF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE STILL DID NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,800. UPDATED 05/06/16*LJ *TR

TL* THE CONTACT OWNS A 2015 FIAT 500. WHEN STARTING THE VEHICLE, THE AIR BAG SAFETY RESTRAINT LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SRS WIRE COMING FROM THE DRIVER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,803.

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER AFTER THE CRASH, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

RECEIVED A R20 SAFETY RECALL NOTICE FOR MY 2015 FIAT 500E REGARDING A PROBLEM WITH THE EVCU (ELECTIRC VEHICLE CONTROL UNIT) THAT MAY SET A DIAGNOSTIC TROUBLE COD (DTC) THAT CAN RESULT IN A SHIFT TO NEUTRAL CONDITION. THIS COULD CAUSE A LOSS OF MOTOR POWER, INCREASING THE RISK OF A CRASH. I CALLED PREMIER FIAT OF FREMONT 7 TIMES OVER THE COURSE OF 1-2 MONTHS AND WAS NEVER ABLE TO REACH ANYONE IN THEIR SERVICE DEPARTMENT TO SCHEDULE AN APPOINTMENT. I LEFT A MESSAGE EACH TIME NOTING THE SAFETY RECALL, BUT STILL NO RESPONSE. I AM DISAPPOINTED THAT A GREAT SALES EXPERIENCE WAS FOLLOWED BY A SERIOUSLY UNRELIABLE SERVICE EXPERIENCE. LOOKS LIKE I'LL HAVE TO DRIVE INTO THE DEALERSHIP UNANNOUNCED AT THIS POINT BECAUSE PHONE CALLS TO SCHEDULE AN APPOINTMENT APPARENTLY DOESN'T WORK HERE...AND SAFETY IS AT STAKE.

TL* THE CONTACT OWNS A 2014 (NA) FIAT 500L. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,696. ## VIN PASSED ## FIAT 500L 2014 ## UPDATED 04/08/16*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 04/13/16.*JB

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF DRIVE INTO NEUTRAL WHEN THE ELECTRICAL SYSTEM OVERHEATED. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER, RESTART THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION AFTER THE ENGINE COOLED DOWN. THE DEALER ADVISED THE CONTACT TO SHIFT THE GEAR INTO NEUTRAL MANUALLY WHEN THE BURNING ODOR EMITTED OR THEY COULD REPROGRAM THE ELECTRICAL SYSTEM; HOWEVER, IT WOULD NOT PERMANENTLY CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

THE FIAT 500L WAS PARKED WITH THE HAND BRAKE UP (6 SPEED). THE BRAKE FAILED AND THE CAR WAS A TOTAL LOSS.

BRAKES DID NOT ENGAGE THE FIRST TIME IN ORDER TO STOP THE CAR FOR PARKING SPACE. IT HAPPENED AGAIN THE FOLLOWING DAY WHERE I TRIED TO HOLD THE BRAKE PEDAL TO THE FLOOR AND NOTHING!!! I RETRIED AGAIN A SECOND TIME AND TOO LATE CAR WAS HIT TWICE IN THE FRONT DESTROYING WHOLE FRONT END. CAR WAS PURCHASED BRAND NEW. I HAVE CONTACTED FIAT HQ TO FURTHER INVESTIGATE THIS DEADLY SAFETY ISSUE.