2012 FIAT 500 Complaints

I PULLED INTO A PARKING LOT, GOT ON THE BRAKES, PUT THE CAR IN PARK HOWEVER THE CAR WAS REGISTERING IN REVERSE. BEFORE I KNEW IT, THE CAR WAS GOING BACKWARDS AND I WAS MOVING TOWARD PASSING TRAFFIC BEHIND ME. I CUT THE CAR OFF TO STOP IT FROM GOING INTO TRAFFIC. THE CARS GEARBOX WOULD NOT SHIFT OUT OF PARK. I ATTEMPTED TO START THE CAR AND TRY AND MOVE THE GEARS BUT THE CAR WOULD NOT START. NEEDLESS TO SAY I WAS STRANDED. I CALLED A TOW TRUCK AND WAS ADVISED THAT IS A KNOWN ISSUE WITH FIAT BUT THE DEALERSHIP ACTS AS IF THERE ISNT A RECALL AROUND THIS??? MY CAR IS AN AUTOMATIC BUT THIS SHOULD NOT BE HAPPENING.

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 35 MPH, THE CLUTCH FAILED AND THE VEHICLE STOPPED OPERATING. THERE WAS AN UNKNOWN RECALL RELATED TO THE CLUTCH FAILURE. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 58,927. UPDATED 12/01/16*LJ *TR

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 25 MPH AND ATTEMPTING TO SWITCH GEARS, THE CLUTCH FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I CAN NOT GET MY HEADLIGHTS TO SHUT OFF WHEN I CONTACT FIAT AT 888-242-6342 THEY TELL ME THAT IT IS SOME KIND OF UPDATING SOFTWARE CALLED FOLLOW ME 30. I KNOW FOR FACT THAT THIS VEHICLE DID NOT HAVE THIS SOFTWARE AVAILABLE FOR THE 2012 THAT SOFTWARE WAS ONLY USED ON VEHICLES IN 2010 AND FIAT DIDN'T HAVE 5 DEALERSHIPS IN THE ENTIRE UNITED STATES OF AMERICA IF THEY HAD ONE IN 2010. THE SOFTWARE FOLLOW ME WAS ONLY ON FOREIGN FIAT CARS ALSO I KEEP GETTING A LIGHT SAYING TIRE PRESSURE MONITORING IS UNAVAILABLE! WHEN I CALL FIAT I GET POOR CUSTOMER SERVICE I EVEN HAD A LADY CALL ME A CRIMINAL FOR GIVING MY WHOLE VIN # SHE STATED SHE NEEDED TO "MAKE SURE YOU DIDN'T JUST WALK BY THE VEHICLE AND GIVE A VIN # THAT YOU GOT FROM SOMETHING ELSE." I BELIEVE FIAT IS HACKING IN TO VEHICLES IN AN EFFORT TO GET CUSTOMERS TO BRING THE VEHICLES TO KEN GRAFF FIAT 198 E 500 SOUTH SALT LAKE CITY UTAH 84111. I REFUSE TO GO BACK TO THIS CAR DEALERSHIP BECAUSE THEY SEEM TO BE MORE CONCERNED WHITH WHEN AND WHERE I PURCHASED THE CAR AND IF I HAD A CAR NOTE FIAT TRIED TO PRETEND THAT THEY DIDNT HAVE PARTS AVALIBLE AND TO GET ME TO DRIVE A LOANER CAR. I OWN MY CAR! I DONT HAVE A CAR NOTE AND IT SEEMS TO BE ALOT OF FUNNY BUSINESS GOING ON IN REGARDS KEN GRAFF AND CHYSLER FIAT AURBUN HILLS REFUSES TO HELP WITH THE MATTER ALSO THE MILEGAGE SEEMS TO HAVE SLOWED DOWN A WHOLE LOT FOR EXAMPLE IF I DRIVE 20 MILES IT WILL ONLY SHOW 15. I WANT MY CAR TO WORK NOT BE A DANGER TO MY CHILD AND MYSELF MY CAR NOW HAS 176,000 MILES ON IT!

THE CAR EXPERIENCED A SUDDEN CLUTCH FAILURE WHILE DRIVING ON HIGHWAY. THIS RESULTED IN A VERY DANGEROUS SITUATION AS THE CAR NO LONGER HAD POWER, AND STOPPED ON A SECTION OF HIGHWAY WITH NO SHOULDER SPACE. THE CLUTCH WAS REPAIRED AT MY COST IN MAY 2016 (PRIOR TO THE RECALL ANNOUNCEMENT, NHTSA RECALL NUMBER: 16V-302), AND AN ONLINE REIMBURSEMENT REQUEST WAS MADE TO FIAT IN JULY 2016 (AFTER THE RECALL ANNOUNCEMENT). I CHECKED THE STATUS OF MY REIMBURSEMENT REQUEST IN SEPTEMBER, AND WAS TOLD "FROM WHAT I AM SHOWING ON THE FILE IT STILL HAS NOT BEEN REVIEWED AS THE PARTS FOR THE RECALL ARE NOT AVAILABLE AT THIS TIME. ONCE THE PARTS DO BECOME AVAILABLE FOR THE RECALL THEN THE FILE WILL BE REVIEWED FOR THE REIMBURSEMENT PROCESS." MY COMPLAINT IS THAT I HAVE ALREADY REPAIRED THE AUTOMOBILE, SO AVAILABILITY OF PARTS IS IRRELEVANT, FIAT IS SIMPLY STALLING REIMBURSEMENT OF THE REPAIR COST.

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *TR

I WAS AT A TIRE PLACE IN MONTGOMERY,ALABAMA GETTING MY TIRE FIT AND ONCE THE GUY WAS FINISH . I PAID HIM FOR HIS SERVICE START MY CAR UP AND THE CAR ALLOW ME TO TAKE IT OUT OF DRIVE BUT ,IT WOULD NOT DO ANYTHING ELSE , THE GEARS WAS NOT WORKING , I WAS ALWAY IN THE STREET WHEN ISSUE ACQUIRED. I DIDN'T KNOW WHAT TO DO BECAUSE IT DIDN'T SHOW ON MY DASH THAT SOMETHING WAS WRONG, I AM IN THE PROCESS OF TAKE IT TO THE DEALERSHIP MONDAY.

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE CLUTCH PEDAL AND A LOUD NOISE WAS PRESENT. THE CLUTCH PEDAL STIFFENED AND SEIZED. AS A RESULT, THE SHIFTER FAILED. THE VEHICLE WAS TOWED TO A DEALER SERVICE CENTER WHERE THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.