2015 FIAT 500 Complaints

THE CAR DASH GOES CRAZY TURNING ALL LIGHTS. OVER HEATING AND ESC RIGHT AFTERS IT TURNS OFF WHILE THE CAR IS ON THE GO LESS THEN 50 MILERS PER HOUR. I HAVE ALMOST CRASH TWICE DUE TO THE CAR STOPS COMPLETELY ON THE FREEWAY. DEALERSHIP HAS CHECK THE CAR 4 TIMES AND THEY CAN NOT GET IT TO BE FIX YET IN THE LAST PAST 2 MONTH. 11/30/17 FIAT SAYS IS CHECKING WHAT THEY CAN DO STILL I HAVE NOT RECEIVE AN ANSWER AND CHRYSLER HAS MY CAR FOR ALMOST 3 WEEKS AND STILL NOT DIAGNOSE AGAIN.

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CHECK ENGINE AND TRANSMISSION INDICATORS ILLUMINATED WITHOUT WARNING. ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO FIAT OF MANHATTAN IN MANHATTAN, NEW YORK WHERE UNKNOWN ADJUSTMENTS WERE MADE TO THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

THIS IS MY SECOND ATTEMPT TO GET HELP AS I HAVEN'T HEARD ANYTHING FROM HERE EITHER THIS IS BEEN HAPPENING SINCE 03/21/2017 AND I HAVEN'T HEARD ANYTHING. MY CLUTCH KEEPS SKIPPING TO NUTRAL WHEN I'M ON THE FREEWAY DRIVING 65MPH , I NEED THIS TO BE RESOLVED, I BEEN HAVING THIS ISSU FOR THE PAST YEAR AND HALF.

MANY DIFFERENT THINGS HAVE GONE WRONG WITH THIS CAR STARTING AT THE FIRST 900 MILES. THE CLUSTER THAT SHOWS YOU SPEED AND RPM WENT OUT AT 900 MILES WHILE DRIVING HOME FROM WORK MAKING IT HARD TO DRIVE. IT TOOK THE DEALERSHIP TWO WEEKS TO FIX THIS PROBLEM. A COUPLE MONTHS AFTER THIS THE CHECK ENGINE LIGHT CAME ON FOR NO REASON, THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING WRONG AND GAVE IT BACK TO ME. TWO WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN AND THEN THEY SAID THAT THERE WAS A PROBLEM WITH SOMETHING RELATED TO THE CLUSTER. THEY HAD MY CAR FOR A WEEK THIS TIME WHILE THEY REPAIRED THIS PROBLEM. SIX MONTHS LATER A GENERIC LIGHT CAME ON THAT SOMETHING WAS WRONG WITH THE CAR, I BROUGHT IT IN AND AGAIN THEY SAID THERE WAS NOTHING WRONG WITH MY CAR. A YEAR AFTER I PURCHASED IT THE DAYTIME RUNNING LIGHTS WENT OUT AND I STARTED GETTING A WARNING TO CHECK THEM, THEY SAID THIS WASN'T COVERED AND WOULD NOT REPLACE THEM. AT ABOUT 65,000 MILES MY HEAD LIGHTS BURNED OUT WHILE I WAS DRIVING AND I HAD TO DRIVE 70 MILES AT NIGHT WITH NO HEADLIGHTS ON THE FREEWAY. I REPLACED THESE MYSELF FOR $60. THEN THREE MONTHS LATER MY HEADLIGHTS STOPPED WORKING AGAIN. THE LIGHTS WEREN'T BURNT OUT BUT THEY WERE LOOSE AND I HAD TO JIGGLE THEM TO GET THEM BACK. AT THE SAME TIME THEY HAD A RECALL ON THE CLUTCH AND IT TOOK THEM A YEAR TO GET THE PARTS AND REPAIR THE RECALL AT 66,751 MILES. NOW AT 74,500 MILES THE CLUTCH HAS COMPLETELY GONE OUT WHILE I WAS DRIVING. LUCKILY I HAD JUST GOT TO MY DESTINATION AND LEFT IT PARKED IN A PARKING LOT. THE DEALERSHIP WANTS TO CHARGE ME $3,300 TO FIX THE CLUTCH. THE CAR IS ONLY WORTH $6600 AND I OWE $13000. ALSO I HAVE TRIED TO TRADE IT IN AND NO ONE WILL TAKE IT DUE TO ALL THE PROBLEMS THESE CARS HAVE. FIAT SHOULD BE BANNED FROM SELLING THESE CARS UNTIL THEY STOP TURNING OUT CRAPPY CARS.

I BEN RECEIVING A RECALL NOTICE SINCE FEBRUARY OF 2016 AND BEEN CONTACTING MY DEALER FOR MY FIAT TO GET CHECKED EVER SINCE AND THEY KEEP TELLING ME THEIRS NO PARTS AVAILABLE. I HAVE RECENTLY CONTACTED THEM FOR THE PAST 3 MONTHS TO GET MY CLUTCH FIXED AS ITS BEEN JUMPING TO NEUTRAL WHEN I'M ON THE FREEWAY GOING 65-70 MILES PER HOUR AND I DON'T FEEL SAFE. ALL I HAVE RECEIVED FROM THEM IS NO PARTS AVAILABLE AND IF I WOULD LIKE I CAN TRADE MY CAR WITH $5000 DOWN. ONE I DON'T HAVE THAT KIND OF MONEY AND TWO I DON'T FEEL SAFE ON THE VEHICLE. I EVEN CONTACTED MY FINANCE TO GET HELP BUT THEY COULDN'T DO MUCH ABOUT IT. PLEASE HELP!

TL* THE CONTACT OWNS A 2015 FIAT 500 POP HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TONY DOMIANO FIAT 900 SCRANTON CARBONDALE HWY EYNON, PA 18403, 866-766-1722) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL AND THAT THEY RECEIVED A CERTAIN AMOUNT OF PARTS AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT COULD LOCATE ANOTHER DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY. AS I WAS DRIVING (WITH SUNROOF CLOSED), A LOUD "BOOM" SOUNDED. MY FIRST THOUGHT WAS SOMETHING HIT ME. BUT I QUICKLY REALIZED MY SUNROOF EXPLODED. CARS BEHIND ME SCATTERED AS GLASS FLEW ALL OVER THE FREEWAY. THIS EXPLOSION WAS QUITE JARRING, AND UNDER DIFFERENT CIRCUMSTANCES, THIS COULD HAVE CAUSED AN ACCIDENT. FORTUNATELY, THAT DIDN'T HAPPEN. I CONTACTED FIAT CHRYSLER, BUT THEY WILL NOT CLAIM FAULT. SUNROOFS DON'T EXPLODE. AND IF THEY DO, IT HAS TO BE A MANUFACTURING FLAW. FIAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS BEFORE AN INCIDENT LIKE THIS CAUSES SOME ONE TO GET HURT.

ON SEVERAL OCCASIONS, MY CAR HAS SUDDENLY REVVED UP TO 6000 RPM, START JERKING AND REVVING UP; AND A RANDOM ERROR WILL POP UP ON THE DASH. WHEN THIS HAPPENS, IF YOU LET OFF OF THE BREAK THE CAR WILL AUTOMATICALLY SPEED UP TO 40 MPH WITHOUT PUSHING THE GAS PEDAL DOWN. SOMETIMES IT WILL HAPPEN WHILE DRIVING, AND SOMETIMES IT WILL START AS SOON AS THE CAR IS STARTED. IT DOESN'T MATTER WHAT KIND OF ROAD THE CAR IS ON. SOMETIMES THE CAR JUST JERKS AND DISPLAYS AN ERROR. THE MOST PREDOMINANT ERROR IS "ESC OFF NO HILL START". SOMETIMES IT SAYS "COOLANT TEMP HIGH". I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND EVERY TIME I DO THEY SAY THEY ARE UNABLE TO "RETRIEVE AN ACTIVE CODE OFF OF THE COMPUTER OR DUPLICATE THE PROBLEM." ONE TIME, THEY REPLACED THE COMPUTER IN THE CAR BECAUSE THEY READ HIGH VOLTAGE COMING OFF OF ONE OF THE CIRCUITS, BUT THE PROBLEM CONTINUED AFTER THAT. MY WIFE RECORDED A VIDEO ONCE WHERE IT COUNTED DOWN FROM 3 TO 1 AND THEN SUDDENLY REVVED UP. SHE ALSO SHOWED DIFFERENT VIDEOS THAT SHE HAD MADE OF IT AT DIFFERENT TIMES TO THE DEALERSHIP AND THEY JUST FLAT OUT SAID THEY DIDN'T KNOW WHAT WAS GOING ON.

I HAVE TAKEN MY CAR TO A DEALERSHIP BECAUSE THE CLUTCH STOPPED WORKING. MY CAR IS STILL UNDER WARRANTY. AFTER MY CAR WAS TAKEN TO A DEALERSHIP, THEY TOLD ME THERE HAS BEEN A RECALL ON MY CAR INVOLVING CLUTCH AND THAT THEY WILL REPLACED IT. THEY ALSO SAID IT WILL BE COVERED UNDER THE WARRANTY. THE NEXT DAY THEY CALLED ME AND TOLD ME THAT THE CAR IS STILL NOT WORKING BECAUSE THE PRESSURE PLATE IS WORN OUT AND NEEDS TO BE REPLACED. HOWEVER, THEY SAID PRESSURE PLATE IS NOT COVERED UNDER THE WARRANTY AND I WILL HAVE TO PAY FOR THIS PART PLUS LABOR. I ASKED CUSTOMER SERVICE REPRESENTATIVE IF IT IS POSSIBLE THAT THE PRESSURE PLATE DAMAGE WAS CAUSED BY THE RECALLED CLUTCH AND HE STATED NO, IT IS NOT POSSIBLE. (I BOUGHT A BRAND NEW CAR 1 YEAR AND 4 MONTH AGO AND ONLY HAS 24,000 MILES). I ASKED FOR A WRITTEN LETTER STATING THAT THE PRESSURE PLATE DAMAGE COULDN'T HAVE BEEN CAUSED BY THE RECALLED CLUTCH AND THEY REFUSED TO PROVIDE ME WITH ANYTHING IN WRITING. AFTER RESEARCHING ABOUT THE RECALL, IT APPEARS TO ME THAT THE 2 RECALLED PARTS ARE DIRECTLY CONNECTED TO A PRESSURE PLATE AND THEREFORE, COULD AFFECTED PRESSURE PLATE. I AM SEEKING HELP IN MAKING FIAT RESPONSIBLE FOR THE DAMAGE CAUSED BY THE RECALL. I HAVE BEEN UNSUCCESSFUL TO GET ANY STRAIGHT ANSWERS FROM THEM. FURTHERMORE, THEY NEVER SENT ME A RECALLED NOTICE AND IF MY CAR HASN'T BROKEN DOWN IN THE MIDDLE OF THE ROAD I WOULD NOT HAVE EVEN KNOWN ABOUT THE RECALL. I WILL ATTACH REPAIR INFORMATION. THE CAR BROKE DOWN WHILE MY HUSBAND WAS DRIVING. HE WAS UNABLE TO PRESS ON THE CLUTCH OR SHIFT GEARS AND HAD TO PHYSICALLY PUSH THE CAR OF THE ROAD.

PLEASE SEE ATTACHED. THIS LETTER WAS SENT TO THE NTSB. THEY SENT US A FOLLOW-UP LETTER STATING THAT THE NHTSA WOULD NEED TO HANDLE THIS. THEY ALSO INDICATED THAT A COPY OF OUR LETTER WAS SENT TO THE EXECUTIVE SECRETARIAT ON 4/27/2017. THANK YOU