FIAT Complaints
View complaints related to FIAT. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FIAT 500- OLIVE BRANCH, MS
WHILE DRIVING, I ATTEMPTED TO SHIFT FROM 3RD TO 4TH GEAR AND THE CLUTCH WOULD NOT DEPRESS AND I WAS NOT ABLE TO SHIFT. THE CAR HAS ALWAYS SHIFTED WELL AND WAS SHIFTING FINE UNTIL THE MOMENT THAT THE CLUTCH PEDAL COULD NOT NOT BE DEPRESSED. THERE WAS NO WARNING THAT CLUTCH WAS ABOUT TO FAIL. I WAS ABLE TO COAST OFF THE ROAD TO A SAFE LOCATION, BUT THIS COULD HAVE BEEN VERY DANGEROUS IF IT WOULD HAVE HAPPENED DURING RUSH HOUR.
Source: NHTSA WEB SITE -
2014 FIAT 500- CARY, NC
PURCHASED FROM HENDRICKS IN CARY, NC. NEVER FELT IT OPERATED CORRECTLY, WOULD LURCH FORWARD VERY VIOLENTLY AND BRAKING WAS DIFFICULT. IN EARLY FEB 2015 WHILE DRIVING AT 30-35MPH THE CAR REFUSED TO MOVE FORWARD AND WAS STUCK ON 2ND GEAR, PULLED OVER AND TURNED IT OFF TWICE, BUT WOULD NOT CORRECT. DROVE 6 MILES TO DEALER ON 2ND GEAR, THEY CHECKED IT BUT SENT ME ON MY WAY TELLING ME THAT THEY COULD NOT DUPLICATE IT AND THEREFORE NOT INVESTIGATE. ALSO, THEY TOLD ME THAT THERE WERE NO OTHER SIMILAR COMPLAINTS EVER MADE TO FIAT-CHRYSLER. 2 WKS LATER THE CAR STALLED AND THEN JUST SHUT DOWN IN THE MIDDLE OF AN INTERSECTION, NO TOWING PROVIDED WHEN I CALLED DEALERSHIP, I WAITED FOR MY AAA TO SHOW UP(IN 16 DEGREES)THEY HAD THE CAR FOR OVER 3 WEEKS AND SAID THEY COULDN'T FIND THE PROBLEM. THIS HAS CONTINUED TO HAPPEN, ON 2ND GEAR AND TWICE WHEN I ACCELERATE ON HIGHWAY WONT GO PAST 5TH GEAR AND EVERY TIME I TAKE IT IN AND PICK IT UP, THERE ARE OTHER ISSUES, RADIO, BLUETOOTH,NOT OPERATING, STALLING, LURKING AND BRAKES, ITS LOCKED ME OUT, THERE IS ALSO A VERY FOUL ORDER FROM THE EXHAUST THAT HAS BEEN THERE SINCE THE DAY I TOOK IT HOME. TOTAL DAYS IN SERVICE AT HENDRICKS 71. FILED WITH FIAT-CHRYLSER ON ADVICE FROM DEALER, THEY SAID THEY SUPPORTED THE BUY BACK, BUT WHEN IT CAME DOWN TO DOING IT, THEY REFUSED TO ASSIST. FIAT-CHRYSLER REQUESTED I TAKE IT BACK TO DEALER, THEY HAD IT FOR 36 DAYS. NO ONE CALLS OR COMMUNICATES WITH ME SO I JUST SHOW UP TO GET AN UPDATE AND THE DEALER TELLS ME THERE IS NOTHING WRONG WITH THE CAR, THE BUY BACK HAS BEEN REFUSED AND I NEED TO TAKE MY CAR BACK NOW! WHEN I PICKED UP THE CAR AFTER 36 DAYS IT HAD THE SAME MILES AS WHEN I DROPPED IT OFF. THIS WAS 1 WEEK AGO AND I HAVE YET TO HEAR FROM FIAT-CHRYSLER REGARDING MY REQUEST FOR A BUYBACK OR AT LEAST AN UPDATE ON THEIR INVESTIGATION.
Source: NHTSA WEB SITE -
2012 FIAT 500- ARAGON, GA
BRAKES ALMOST FAILED WHILE DRIVING,IGNITION STALLED SEVERAL TIMES,STEERING IS LOOSE AT TIMES WHILE DRIVING. REPORTED ON JULY 27,2015 TO LANDMARK FIAT OF ATLANTA, GA.ABOUT THESE PROBLEMS AND NO ONE HAS GOTTEN BACK TO ME AS YET FOR REPAIRS! SCARED TO DRIVE VEHICLE!
Source: NHTSA WEB SITE -
2014 FIAT 500- TUCSON, AZ
I HAD MY RADIO REPLACED AT THE DEALERSHIP BECAUSE THE SCREEN WAS HAVING SOME DISTORTION ISSUES AND ALSO IT WAS CREATING A LOT OF HEAT,SO IT WAS REPLACED AND NOW IT'S STARTING TO SHORT OUT AND THEY CANT SEEM TO FIGURE OUT WHY ITS DOING IT! THE VOLUME GOES UP AND DOWN ONCE IN AWHILE BY ITSELF AND THEY CAN'T SEEM TO FIGURE THAT OUT EITHER! ALSO MY WIFE HAS BEEN EXPERIENCING A LACK OF POWER WHEN SHE'S DRIVING AND THE VEHICLE WILL NOT GO PAST 50MPH,AND THEN IT STARTS TO SHAKE PRETTY BAD! SHE HAS TO PULL OVER AND SHUT THE CAR OFF WAIT 2 MINUTES AND THAN TURN IT BACK ON AND THAN IT'S FINE! AND LASTLY WHEN I SIT AT A TRAFFIC LIGHT I START TO SMELL SOMETHING BURNING COMING FROM THE ENGINE AND I PULL OVER TO INSPECT THE ENGINE AND NOTHING.. I CALLED THE DEALERSHIP AND THE LADY TOLD ME IT'S THE TRANSMISSION BURNING BECAUSE I HAVE THE AUTO MANUAL SHIFTER MODEL AND THAT'S WHY IT DOES IT AND IT IS NORMAL! I REALLY DON'T THINK IT'S NORMAL AT ALL? THE LADY AT THE SERVICE COUNTER TOLD ME THAT THIS MODEL REALLY TOOK OFF IN ITALY BUT NOT HERE IN THE STATES! SO I GUESS I BOUGHT A LEMON I TOLD HER AND ALL SHE SAID WAS SHE WAS SORRY!! I HAVE SO MUCH TROUBLE AT THIS DEALERSHIP BECAUSE I HAVE TO PROVE SOMETHING IS ALWAYS WRONG WITH MY CAR!!!
Source: NHTSA WEB SITE -
2012 FIAT 500- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT 35 MPH, THE GEAR SHIFTER FAILED TO SHIFT INTO THIRD GEAR. IN ADDITION, THE CONTACT ATTEMPTED TO SHIFT BACK TO THE SECOND GEAR AND THE GEAR SHIFTER FAILED TO SHIFT BUT REMAINED BETWEEN THE SECOND AND THE THIRD GEAR. AS A RESULT, THE VEHICLE FAILED TO MOVE FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,623.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 FIAT 500E- FREEMONT, CA
TL* THE CONTACT OWNS A 2015 FIAT 500E. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO GEICO COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FIAT 500- PIKEVILLE, NC
MY 2012 FIAT 500 VEHICLE WAS MOVING @ 55MPH ON CRUISE CONTROL WHEN IT EXPERIENCED A CRASH WITH ANOTHER VEHICLE THAT PULLED ACROSS ITS PATH. THE FIAT STRUCK OTHER THE VEHICLE BROADSIDE NEAR THE REAR OF THE OTHER VEHICLE WITH RIGHT HALF OF FRONT OF FIAT. FIAT THEN PITCHED TO THE RIGHT AND THEN ROLLED (SIDE TO ROOF) TWICE LANDING FINALLY ON ITS WHEELS. AS THE DRIVER, I ASSURE YOU I FEEL LUCKY TO BE ALIVE. HOWEVER, NOT EVEN ONE SINGLE AIRBAG IN THE FIAT DEPLOYED --- NOT THE DRIVER'S AIRBAG, NOT THE PASSENGER AIRBAG, NOT THE SIDE AIR BAGS, NOT THE REAR HEAD AIR BAG AND NOT THE SIDE HEAD CURTAIN AIR BAGS. THERE HAVE NEVER BEEN ANY AIR BAG WARNING LIGHTS ILLUMINATED ON THIS FIAT. THIS FIAT HAS ALWAYS BEEN SERVICED AT A FCA/CHRYSLER DEALERSHIP. THERE HAS NEVER BEEN ANY MENTION OF ANY AIR BAG PROBLEMS BY ANY OF THE SERVICE PERSONNEL WHO HAVE SERVICED THE VEHICLE DURING ANY OF THE SERVICE VISITS. PART OF MY DECISION TO BUY THIS PARTICULAR VEHICLE INSTEAD OF ANOTHER COMPACT CAR WAS THE VEHICLES ABUNDANCE OF AIR BAGS AND 4 AND 5 STAR OVERALL, FRONTAL, SIDE AND ROLLOVER CRASH RATINGS. IF THE AIRBAGS DO NOT DEPLOY ON THESE VEHICLES, I DO NOT THINK THE SAFETY RATING CAN BE CONSIDERED CORRECT. .UPDATED 07/21/15 *BF UPDATED 9/22/2015 *JS
Source: NHTSA WEB SITE -
2014 FIAT 500- PORTLAND, OR
I'VE HAD TROUBLE WITH THE CAR WHEN PULLING AWAY FROM THE CURB WITH THE TRANSMISSION NOT ENGAGING OR SAYING "GEAR IS NOT AVAILABLE" WHEN MOVING FROM DRIVE TO REVERSE/NEUTRAL. USUALLY IT WILL DO IT ONCE AND I CAN TURN OFF THE CAR AND BACK ON AND IT GIVES ME AN ENGINE WARNING LIGHT AND THE CAR IS DRIVABLE. IN THE PAST MONTH IT'S DONE THE 'GEAR NOT AVAILABLE' WHILE MOVING AROUND 25-30 MPH ON CITY STREETS. I'VE HAD TO PULL OFF TO A SIDE STREET AND TURN OFF/RESTART THE CAR TO GET THE GEARS BACK. I HAVE VIDEO OF THE MOST RECENT EVENT. I'D TAKEN THE CAR TO THE DEALER SERVICE AND THEY COULD NOT REPLICATE THE SITUATION. I'VE VIDEO'D THE DASH DURING THE MOST RECENT EVENT(S) ON JULY 12 AT 4:44 AND 4:47 PM. FOR THE 4:44 PM I WAS PULLING AWAY FROM THE CURB. FOR THE 4:47 I WAS MOVING ALONG A CITY STREET AT 20 MPH. I HAVE CONTACTED THE DEALER SERVICE AGAIN AND I WILL BE PROVIDING THEM VIDEO OF THE DASH AS I TRIED TO CHANGE GEARS AND RESTART THE CAR. *TR
Source: NHTSA WEB SITE -
2014 FIAT 500- KEY BISCAYNE, FL
DRIVING CAR SUDDENLY STOP IN THE MIDDLE OF STREET, FIAT AFTER REPAIR SAY: BATTERY WAS DEFECTIVE. AND SECOND ISSUE IS THE SHOW FLAKE SENSOR APPEARS AND SHUT DOWN AIR CONDITIONER / BLOW HEAT . THE BRAND NEW FIAT DELIVERY DATE 10-13-2013 ZERO MILES . THE CAR HAS BEEN IN THE REPAIR SHOP SEVERAL TIMES FOR THE AIR CONDITIONER /
Source: NHTSA WEB SITE -
2014 FIAT 500- ARLINGTON, VA
TL* THE CONTACT OWNS A 2014 FIAT 500. THE CONTACT STATED THAT THE WHEN THE ENGINE WAS STARTED, THE VEHICLE FAILED TO MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER CODES WERE RESET, HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN BEGAN TO MOVE IN REVERSE WHEN THE GEAR WAS IN THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE