FIAT Complaints

WHILE PARKED AT A MCDONALDS DRIVE-THRU WINDOW IN DETROIT MI IN MY 2014 FIAT 500L AT APPROXIMATELY 11:30 A.M. THE CAR BEGAN TO SMOKE PROFUSELY. THE SMOKE FILLED THE INTERIOR CABIN AND UNDER THE HOOD AREA. THE CAR SMELLED HORRID LIKE BURNING ELECTRICAL COPPER WIRES. THE CAR THEN SHUT OFF, BUT CONTINUED SMOKING. I RAN OUT OF THE CAR AND A POLICE OFFICER WHO WAS EATING LUNCH INSIDE RAN OUT TO HELP ME. THE OFFICER AND MCDONALDS EMPLOYEES PUSHED THE CAR AWAY FROM THE DRIVE-THRU WINDOW. NO FLAMES WERE SEEN, ONLY SMOKE. THE CAR WAS TAKEN TO GOLLING FIAT IN BLOOMFIELD HILLS MI. THE DEALERSHIP RETURNED THE CAR TO ME DAYS LATER AS IS, STATING THAT THEY COULD NOT FIND NOR REPLICATE THE PROBLEM OR ANY PROBLEM WITH THE CAR. THE SERVICEMAN [XXX] DID STATE TWO TIMES THAT HE SMELLED SMOKE AND BURNING WIRES UNDER THE HOOD, BUT TOLD ME THAT "MAYBE THE BURNING SMELL IS JUST A FLUKE". NO REPAIRS WERE MADE. I'M VERY CONCERNED BECAUSE THIS CAR ALSO HAS A HISTORY OF LEAKING GASOLINE. NOW IT IS SMOKING AND THE DEALERSHIP SAYS NOTHING IS WRONG WITH IT. I WAS PREVIOUSLY CHARGED $2100 TO REPLACE THE LEAKING GAS TANK AFTER THEY TOLD ME THE TANK WOULD NOT BE COVERED UNDER MY NEW CAR WARRANTY! I HAVE REPORTED BOTH THE LEAKING GASOLINE COMPLAINT AND SMOKE COMPLAINT TO THE NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN STOP AND GO TRAFFIC THE CAR STARTED JERKING AND WAS HESITANT TO MOVE FORWARD. SMOKE WAS EMITTED AND CAME INTO THE CAR WITH A STRONG ODOR. DEALER DIAGNOSED AS AN OVERHEATED CLUTCH (THIS IS THE EURO DDCT, AN AUTOMATED MANUAL TRANSMISSION). THE CLUTCH/TRANSMISSION TEMPERATURE WARNING LIGHT DID NOT COME ON BEFORE OR DURING THE ISSUE. WHEN THE CAR COOLED DOWN, IT WAS ABLE TO BE DRIVEN AGAIN BUT WAS JERKY WHEN SHIFTING. DEALER DID A "RELEARN" ON THE CLUTCH AND ADVISED ALL SOFTWARE IS UP TO DATE. ALSO THAT TRANSMISSION SHOULD BE PLACED IN NEUTRAL AT STOPS AND SHIFTED MANUALLY IN STOP AND GO DRIVING (NEITHER OF WHICH ARE SPECIFIED IN OWNER'S MANUAL). *TR

I LEASED THIS CAR ON AUGUST 2014 AND HAVE HAD THREE INCIDENT, FIRST ONE ON NOVEMBER 13,2014 WITH ELECTRICAL WARNING "SERVICE ELECTRIC VEHICLE SYSTEM" NEEDS SERVICING. THE FIRST TIME WAS TOLD CAR NEEDED SOFTWARE UPDATE IT TOOK 3-4 DAYS TO GET THE CAR BACK. THE SECOND INCIDENT ON JANUARY 7, 2015 THE CAR COMPLETELY STOPPED WHILE I WAS DRIVING. IT STOPPED RIGHT AFTER A STOP SIGN, THE WARNING SIGN SHOWED THE SAME "SERVICE ELECTRIC VEHICLE SYSTEM" AND ANOTHER WARNING THAT I MAY LOSE POWER IN A SHORT TIME WHICH WAS THE CASE. I WAS TOLD THERE MUST BE A PROBLEM WITH MY CHARGER I CHECKED AND THERE WAS NONE. IT TOOK 2 DAYS TO GET THE CAR BACK. LAST INCIDENT WAS ON FEBRUARY 8 WITH MESSAGES "SERVICE ELECTRIC VEHICLE SYSTEM" "SERVICE PROPULSION SYSTEM" "12 V BATTERY ISSUE FINAL WARNING" AND "SERVICE 12 V BATTERY". THERE HAD BEEN A RECALL FOR 2014 OF THIS MODEL REGARDING EXACT SAME PROBLEMS. THIS MAKES THE CAR VERY DANGEROUS SHOULD THE PROBLEM OCCUR WHILE TRAVELING AT A HIGHWAY SPEED OR NORMAL STREET SPEED WHEN THE CAR LOSSES POWER AND EVERYTHING SHUTS DOWN. *TR

NOTICED CAR WOULD 'HUNT' OVER RUTTED ROAD SURFACES SUCH AS COMING TO A STOP AT A TRAFFIC LIGHT. TOOK IN FOR ALIGNMENT AND WAS TOLD DRIVER SIDE BALL JOINT BAD AND THE UPPER STRUT MOUNT WAS AS WELL. WAS ALSO INFORMED BY BOTH A LOCAL GOODYEAR DEALER AND THE FIAT DEALER THAT THE ORIGINAL PARTS WERE NOT AVAILABLE AND THAT THE REPAIR WOULD BE $1400+ BECAUSE MULTIPLE THINGS HAD TO BE UPGRADED TO A LATER YEAR'S SPECIFICATIONS REQUIRING THE PURCHASE AND INSTALLATION OF 2013 OR LATER CAST NOT STAMPED LOWER CONTROL ARM WITH NEW JOINT. BECAUSE THAT HAD TO BE CHANGED, THE STEERING KNUCKLE, THE BEARINGS AND THE DRIVE SHAFT WOULD ALL REQUIRE REPLACEMENT TO MATCH THE 2013 OR LATER PRODUCT. THIS WOULD BE VERY EXPENSIVE AS NOTED AND IS A KNOWN PROBLEM THAT THE MANUFACTURER IS IGNORING. THIS SHOULD BE A 100% MANUFACTURER PAID REPLACEMENT IF THEY HAVE DETERMINED THE PART IS NOT SAFE OR OTHERWISE TOO DEFECTIVE TO BE SOLD. *JS

TL* THE CONTACT OWNS A 2014 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. IN ADDITION, FUMES WERE SEEPING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS LOW WHICH CAUSED THE FAILURE. AS A RESULT, THE BATTERY WAS REMOVED AND PLACED BACK INTO THE VEHICLE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 432. UPDATED 7/29/15*CN UPDATED 9/19/2017*CN

FAILED PRESSURE PLATE WITH 2012 FIAT 500. DESIGN FLAW/MATERIALS ISSUE. FIAT IS NOT STANDING BEHIND THEIR PRODUCT, NO MANUAL TRANSMISSION SHOULD HAVE TO BE REPLACED AT 61,000 MILES. *TR

WHILE DRIVING TO THE STORE, I TURNED INTO THE STORE PARKING LOT, I PRESSED THE CLUTCH TO SHIFT THE CAR DOWN INTO A LOWER GEAR, AND I COULD NOT SHIFT. THE CAR KEPT ROLLING AND I LOST POWER STEERING AND THE VEHICLE DIED. UPON TROUBLE SHOOTING, THE PROBLEM WAS A FAILED PRESSURE PLATE NOT ALLOWING THE CLUTCH TO ENGAGE. *TR

MY CAR HAD PROBLEMS SHIFTING GEARS AND THE HIGH COOLANT TEMPERATURE LIGHT WENT ON. THE WARNING SAID STOP AND TURN CAR OFF IMMEDIATELY. I PULLED INTO MY DRIVEWAY AND HAD THE CAR TOWED TO STATELINE FIAT WHERE I PURCHASED THE CAR. THEY TOPPED OFF THE COOLANT AND SAID THE CAR WAS READY TO BE PICKED UP. I GOT IN THE CAR AND IT STARTED TO SHAKE WHEN I TURNED THE IGNITION. THEY SAID IT WAS A LOOSE CAP AND TIGHTENED IT. I DROVE BACK HOME AND WITHIN 3 MONTHS THE SAME THING HAPPENED AGAIN. THE CAR WAS TOWED TO A NEW LOCAL FIAT. OVER THE PAST 2 AND A HALF YEARS, I HAVE HAD TO PULL OFF ON THE SIDE OF THE ROAD MULTIPLE TIMES AND HAVE THE CAR TOWED. NO ONE CAN SEEM TO FIND THE EXACT ISSUE WITH THE CAR, BUT THEY KEEP TELLING ME IT IS FIXED. THE BOTTOM LINE IS I DO NOT FEEL SAFE DRIVING THIS CAR. I FEEL MY SAFETY AND THE SAFETY OF OTHER DRIVERS IS IN JEOPARDY WHEN THIS VEHICLE IS ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE AND ALL THE WARNING LIGHTS FLICKERED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 3/13/15*CN THE CONSUMER STATED IN 2013 THE BATTERY WAS REPLACED UNDER WARRANTY. UPDATED 10/8/2015*JS

CAR DIAGNOSED WITH TRANSMISSION COOLER FAILURE. WARMED CAR UP IN THE MORNING FOR 5 MINUTES(COLD MORNING, LOW BELOW ZERO). NOTICED AFTER GETTING IN THE CAR THAT IT WAS STILL COLD INSIDE. ON THE WAY TO WORK AFTER 8 MILES OR SO AND THE HEATER STILL BLOWING COLD AIR, THE HIGH TEMPERATURE/TURN OF ENGINE WARNING MESSAGE APPEARED AND THE DIGITAL TEMP GAUGE WAS AT MAX. STOPPED CAR AND HAD IT TOWED TO FIAT DEALER FOR SERVICE. THEY DIAGNOSED IT AS A TRANSMISSION COOLER FAILURE. THINKING IS THAT THE ENGINE COOLANT FROZE, DAMAGING THE TRANSMISSION COOLER AND CAUSING IT TO MIX TRANS FLUID AND ENGINE COOLANT. THERE WERE NO WARNING SIGNS THIS WAS ABOUT TO HAPPEN, CAR ACTED NORMAL PREVIOUS DAY OF DRIVING. THIS HAPPENED 3000 MILES PAST THE WARRANTY EXPIRING. *TR