FIAT Complaints

On Sept. 5, 2023 I took our Fiat 500 2013 model c in for air condition repair to Winter Haven Fiat service Dept. After I brought it home on Sept. 8th it started making strange noise, so i took it to local auto repair. They advised me that it was a clutch problem. I called Fiat service and they said they had good news and bad news. The clutch problem was under recall but they have been unable to get parts. they gave me the number for Fiat customer service and I called. At first I was told parts were available and to take car in for fix. Service dept. again said they couldn't get parts and not to drive car and not to bring it to them until they got parts. I was told to expect parts Oct 1st. then Oct. 13th , Then Oct. 23. Service dept also got these dates of delivery, but parts never came. then when i questioned parts not coming, i was told by case worker that service dept had cancelled my part order. The service dept denies this and since they are vin specific they couldn,t reorder. My caseworker has been unable to answer any questions as to if parts made, being made or if they even will. When i expect answers I am given a new case manager. I have an undriveable car that I need. I was told not to drive it by Fiat service manager as it could totally fail on highway and cause an accident and driving it can cause further damage to clutch.

The contact owns a 2013 Fiat 500 Abarth equipped with a Madness Autoworks Fiat 500 Short Shifter Kit/Adjustable/Madness. The contact stated that while driving approximately 5 MPH and attempting to shift the gear shifter, the vehicle was not responding. The shifter began to move in a circular motion making it impossible to drive the vehicle. The contact pushed the vehicle to the side and noticed that the shifter had fractured in half. The contact was able to obtain a different part and replaced the part at the location of the failure. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer had been made aware of the failure and informed the contact that a recall had been issued on the part. The contact was offered the new replacement part. The failure mileage was unknown.

I am having severe transmission issues. Gears are 'unavailable' and will switch me into D1, D2, and so on, all the way up to D8. I can feel the gears shifting (not in a good way), and if the brake is applied too suddenly it will fall out of gear and the service engine light is on, the car will not move. This has happened several times to me, while driving (on the freeway!) VEry dangerous. I see there are 3 recalls for Fiat 500L. I wonder if I am one of the affected.

2016 Fiat 500X started but would not turn off. I’ve had to get it towed out of work, my batter has died from it being on all night and a day as well. Ive had to get my coworkers to help me out and take my home after it died. The only signal I got prior was a keyless entry. I changed the batter on my key and nothing worked! I would not drive my car far in fear that it would do this far from my job or home! Dealer says that the RF Module is bad due to water leaking into the car. Dealer says that the RF module and another module needs replaced and possibly the two key FOBS will have to be replaced if the current keys do not sync up with the new RF module. I even had my battery replaced that day I went to the dealer. Thought that would help and it did for a bit.

I just purchased this 2012 Fiat 500 Cabrio. It seems it is widespread issue on the failure of the guiderails and components that work the convertible top are of poor quality and the tops become inoperable and the cost to repair can exceed the value of the vehicle. The safety issue is that if the top has failed and failed to complete the cycle to close the rear hatch locks and remains locked with no way to access rear of vehicle by emergency responders. The scenario would be inability to get to a passenger by blocked doors and only can access through the rear of the vehicle. This could require cutting through the top or some other method. This could impact time element to extract a passenger from a car.

When you start up the car for the first time and began to drive it won't shift out of first gear for several blocks. The transmission strains to shift into 2nd. The transmission overall takes a while to get up to speed on the the expressways, it's hard to enter at the prevailing speed. Also, the check engine light won't go off. Even after 4 times ($2,000) to a service garage. There are no Fiat services facilities in my area. Not even the dealer where I purchased it will work on it.

There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.

Vehicle shuts off while driving. The oil light is almost always on even after getting oil changes.

The contact owns a 2012 Fiat 500. The contact stated while driving 25 MPH, the contact heard an abnormal sound coming from the vehicle, and the transmission failed to shift gear properly and lost motive power. There was no warning light illuminated. The contact was able to push the vehicle into a parking lot. The dealer was contact and stated there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 187,000.

The contact owns a 2014 Fiat 500L. The contact stated while driving at an undisclosed speed, the check engine and transmission warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was then taken to the dealer, who was unable to confirm the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 143,000.