FIAT Complaints

Will not pass emissions due to sensors not going into "ready" state. We have taken it to 4 different mechanics and we were told that the abs module is not communicating. So we replaced it and still nothing. Now we are told that the PCM is not storing memory. There have been no lights illuminated on the dash this whole time, and no codes to determine the underlying electrical issue. With issues like these the car can stall, get stuck in gear, no Abs could cause a crash and not to mention once again will not pass emissions testing due to these issues. The issues have been confirmed by a mechanic at an independent service center. Again, no warming lights or codes, or pending codes for the issues listed above.

The contact owns a 2014 Fiat 500L. The contact stated that while the vehicle was coming to a stop at an intersection, the vehicle became inoperable while attempting to shift gears, with the message “Gears Unavailable” displayed. The contact attempted to shift gear several times; however, the failure persisted. The vehicle was towed to the residence. A mobile mechanic arrived at the residence and retrieved DTC: B1011, B1181, and U1736. The contact stated that the failure was associated with NHTSA Campaign Number: 14V103000 (Power Train), and that the shifter module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The failure mileage was approximately 75,000.

I received a customer satisfaction notification from FCA US LLC stating they were recommending some improvements on my 2017 Fiat 500X equipped with a 2.4L engine. They had determined that some vehicles may have been consuming more oil than usual. We had noticed our car running low on oil between oil changes so we took it to our local Fiat dealer with the letter and they stated it wasn't coming up in their system so they couldn't run the test for us. We contacted Fiat directly and they stated the same thing. We did receive a letter so I don't understand what the issue is. My daughter drives the car and now I feel it's a safety issue for her. I wrote a letter to the FCA and have not yet received a response. I need help with this issue and running out of resources to help.

manufacturer is not able to perform recall service. No dealers have the proper tool necessary to complete repair. I've tried all dealers in Atlanta GA area.

I am submitting this complaint to report a failure related to an emissions recall repair. The vehicle identified by VIN [XXX] was fully operable, properly maintained, and in excellent condition prior to an emissions recall repair performed by an authorized dealership. Immediately after the recall “fix” was completed, the vehicle began experiencing serious operational problems and became undrivable. The servicing dealership towed the vehicle and attempted an additional repair. After the vehicle was returned, it failed again on its first use and is now completely inoperable. Despite the fact that this failure occurred only after the recall repair, the dealership and manufacturer are refusing to assume responsibility for towing and correction unless the owner pays to have the vehicle towed more than 75 miles to another location. We do not believe it is appropriate for the owner to bear the cost of correcting a defect that arose directly from recall work. Another authorized dealership has advised that responsibility remains with the dealer that performed the recall repair. The original servicing dealer has now stated they are “not responsible,” despite having performed the recall work. This situation has left the vehicle undrivable and created a significant hardship, and we believe it represents a recall remedy failure. I spoke with the service manager at the dealership and he said it is up to me to prove that they did the damage to the car. The vehicle was operable before the recall repair The vehicle became inoperable immediately after the recall repair The recall is still showing as open The dealer already acknowledged a problem by towing it once and attempting a second repair That establishes prima facie responsibility. In plain English: ?? Cause-and-effect is already evident. We are requesting that NHTSA document this issue and review the manufacturer’s handling of this recall repair. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

The contact owns a 2016 Fiat 500X. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted from drive(D) to neutral(N). The RPM became elevated; however, the vehicle failed to accelerate as intended. While driving approximately 15 - 20 MPH, the vehicle went into LIMP Mode. While in LIMP Mode, the contact coasted to the side of the road and waited for several minutes before continuing to drive. The failure had occurred twice. Additionally, the check engine warning light illuminated intermittently. The vehicle had been taken to a certified mechanic, who determined that the transmission had failed and needed to be rebuilt. The dealer also diagnosed that there was a failure with the instrument cluster. The instrument cluster lights were cleared; however, the transmission was not repaired. The check engine warning light remained illuminated. The contact was made aware of NHTSA Campaign Number: 16V529000 (Power Train), for the transmission for the same year, make, and model. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall and opened a case. The failure mileage was approximately 144,000.

The contact owns a 2015 Fiat 500. The contact stated that while driving at 35 MPH and attempting to downshift, the vehicle failed to respond as intended while the RPM continued to rev. There was no warning light illuminated. The contact stated that the gear shifter was significantly difficult to move up or down, causing difficulty in engaging the brake as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the manual transmission gear pin had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Numbers: 16V302000(Power Train) nor 19E044000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

Car suddenly slowed down while driving on Christmas Day. This was a very unsafe situation because I was on the highway in traffic traveling at 70 miles per hour and the car suddenly slowed down which could have resulted in an accident leading to harm. A warning light then came on to service transmission right as the car slowed down. I Tried to step on the gas pedal and it would not accelerate. There was no warning light prior to this incident. The car was towed to the dealership the next day. On the following Monday we were told the transmission needs to be completely replaced after they completed a diagnosis test. Enclosed is a pic of the invoice.

Vehicle is unable to fully charge. It stops without notice and has left us stranded. The car has been at the dealership for seven months. The dealership duplicated the problem, but has been unable to repair it. There are now six (6) other 2024 500e’s at Larry H Miller Fiat in Aurora Colorado with the same problem.

I am filing this complaint because my Fiat 500e has an active safety recall, but I have been unable to obtain a safe, reasonable, or competent recall repair. There is no qualified Fiat service center within a practical distance of my home in Toledo, Ohio. The nearest authorized location, Yark Chrysler Jeep Dodge Ram, previously mishandled basic warranty EV service and routed my car to unqualified staff, which raises serious concerns about their ability to perform a safety recall correctly. I contacted another recommended Fiat service center (Suburban Chrysler Dodge Jeep Ram of Ann Arbor) and was turned away upon arrival despite having scheduled an appointment. As of now, I have no accessible or reliable way to obtain the federally required recall remedy, which places me at risk and leaves the vehicle in an unsafe and non-compliant condition through no fault of my own. The manufacturer (Stellantis) and dealer network have not provided any workable solution. The recall requires a reasonable remedy, but none currently exists for me.