FIAT Complaints

TL* THE CONTACT OWNED A 2016 FIAT 500X. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE AND EXPLODED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE FIRE CAUSED STRUCTURAL DAMAGE TO THE HOME. THE NIGHT BEFORE THE FIRE, THE VEHICLE WAS DRIVEN AND THE CONTACT NOTICED AN ABNORMAL BURNING ODOR. THE CONTACT INSPECTED THE VEHICLE AND SAW NO SIGNS OF A FIRE. THE VEHICLE WAS DESTROYED AND TOWED BY THE INSURANCE COMPANY TO A REPAIR FACILITY FOR INSPECTION. THE VEHICLE WAS INSPECTED BY THE INSURANCE INVESTIGATOR WHO WAS UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 8,669. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 9/24/18*JB

OVER THE PAST TWO YEARS I'VE HAD TO TAKE MY VEHICLE IN TO THE DEALERSHIP NUMEROUS TIMES. THE CAR WILL ACCELERATE ON ITS OWN WITHOUT TOUCHING THE GAS PEDAL, SWITCH GEARS ON ITS OWN, ACCELERATE WHILE MAKING A STOP, UNCONTROLLABLY JERK WELL MOVING AT A SLOW SPEED'S AND DISPLAY MESSAGES SUCH AS DRIVE MODE UNAVAILABLE AT RANDOM TIMES WHILE DRIVING. THIS CAR IS DANGEROUS TO DRIVE AND HAS ALMOST CREATED AN ACCIDENT NUMEROUS TIMES WHILE I HAD MY CHILDREN IN THE VEHICLE. *TT *TR

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT GEARS AND REMAINED IN NEUTRAL WHILE ATTEMPTING TO SHIFT INTO PARK. AS A RESULT OF THE FAILURE, THE VEHICLE CONTINUED TO ROLL AND ALMOST CRASHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 98,000.

MY 2016 FIAT 500X STARTED OVERHEATING WITH APPROXIMATELY 32,900 MILES ON IT. I HAD THE FAN ASSEMBLY AND 50 AMP FUSE REPLACED. IT IS STARTING TO MAKE THE SAME NOISE I HAD NOTICED WEEKS BEFORE IT OVERHEATED AGAIN.

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

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED SAFFORD ALFA ROMEO OF TYSONS CORNER (8448 LEESBURG PIKE UNIT A, VIENNA, VA 22182, (571) 565-2500). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING APPROXIMATELY 25 MPH, THE ABILITY TO SWITCH GEARS BECAME VERY DIFFICULT. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR AND NINE MONTHS, AND HAD WORSENED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BOB BAKER CHRYSLER JEEP DODGE RAM, 5555 CAR COUNTRY DRIVE, CARLSBAD, CALIFORNIA 92008) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE BECAUSE THE GEARS DID NOT ENGAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 FIAT 500. AFTER THE VEHICLE WAS STARTED, THE CLUTCH PEDAL JAMMED AND WOULD NOT RETRACT INTO THE ORIGINAL POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RED'S AUTO & TRUCK (1451 VISTA VIEW DR., LONGMONT, CO) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 52,020.

I FILED A COMPLAINT WITH FIAT BACK IN 2016 THAT WHILE IN MOTION MY VEHICLE LOSSES POWER AND WILL NOT ACCELERATE WHILE DRIVING. THE CRUISE CONTROL WILL RANDOMLY SHUT OFF AND AT TIMES AND YOU CAN'T TURN IT BACK ON. IT WILL ALSO ACCELERATE ON ITS ON WHEN THE CRUISE CONTROL IS NOT ON AND I AM NOT PUSHING ON THE ACCELERATOR. IF I CAN I HAVE TO FIND A SAFE PLACE TO STOP AND TURN THE CAR OFF TO RESTART IT SO IT WILL ACCELERATE. IT HAS BEEN TO FIAT SEVERAL TIMES AND THEY REFUSE TO FIX IT AND SAY THEY CAN'T DOING ANYTHING BECAUSE IT DOESN'T GIVE THEM A CODE ON THEIR COMPUTER. I HAVE SHOWN THEM VIDEO OF THE CAR DOING THIS. AND THEY SAID I SEE THAT BUT THEY DON'T HAVE A CODE SO THEY CAN'T FIX IT. MY CHECK ENGINE LIGHT IS ON. I HAVE ALMOST BEEN HIT SEVERAL TIMES BY OTHER VEHICLES BECAUSE MINE JUST STOPS ON THE ROADS/HIGHWAYS. AND NOW 2 YEARS LATER IT IS THE SAME STORY AND THE CAR IS GETTING WORSE AND MORE FREQUENT ABOUT THIS ISSUE. IT DOES NOT MATTER WHAT THE TEMPERATURE IS OUTSIDE IT WILL DO IT AT ANYTIME BUT IT IS MORE FREQUENT WHEN IT GETS WARMER OUT.

WAS IN MOTION ON A SURFACE STREET AFTER JUST LEAVING A 4-WAY STOP INTERSECTION. THE CAR AUTOMATICALLY LEFT DRIVE AND WENT TO PARK. THE MESSAGE ON THE THE DASH SAID "BRAKING SYSTEM NEEDS MAINTENANCE." EVERY TIME THE CAR WAS PUT INTO NEUTRAL IT SHIFTED ITSELF TO PARK. ELECTRIC CAR, I THINK IT IS THE ENGINE (POWER INVERTER).